I LOVE, LOVE, LOVE Big bargain auto. I had an accident and needed a new bumper, not only was it…read moreWELL under half the price I found while shopping around online and other parts places, but they had it in next day. I've gone to them for other smaller parts and have never been let down with the product quality and the customer service. Yes it can be a bit of a wait because they are busy, but once you talk to someone either over the phone or in person you are #1 priority.

Here's a story, of a gal named Lisa who was trying to get her Matrix parts for cheap…read more.. So a few months ago, I was told my oil pan was leaky and that I'd need to get it replaced at some point. Not an emergency, but something to keep in mind. I decided to call Big Bargain's and order the parts for what seemed like a pretty decent price. This was close to Christmas when time and money are tight. "I need an oil pan and gasket for a 2005 Toyota Matrix" says I. "No problem, they'll be in tomorrow", says he. Picked them up and went on my way. My boyfriend had taken off the box with the intention of maybe trying to put them on for me (but thank god he didn't as you'll soon discover). Fast forward a few months when I finally had the time, money and opportunity to get them replaced. Took my car to Cdn Tire in Bayers Lake where as it turns out, a fellow from my hometown is the shop foreman. "I have the parts," says I. "Just need the labour". A few hours later, I get a call to tell me that the oil pan I have is NOT the right part. FFS. OK, so they have the correct oil pan but have no idea what the one I have is. So the bill goes from labour, to labour and parts. GREAT! Miraculously, I found the receipt in the back of my car for the original oil pan/gasket. Head to Dartmouth with my mystery part and hope for the best. The missing box becomes the issue. The missing part # becomes the issue. More or less understandable, except for the fact that they have a much better chance of figuring it out and selling it than me. AND the fact that it wasn't my mistake. It was them or their supplier. Cut to the chase and they gave me back the $ for my gasket (which was the cheap part) but refused to take the oil pan because "what are they supposed to do with it?" HA! What am I supposed to do with it??? The thing that really got me the most pissed off though was the fact that there was an expectation from the guy I was dealing with that I should have some understanding (sympathy) for his situation. He was condescending: "You look confused" said he. None of this was my fault. I trusted that I got what I ordered. And for the amount of money it would have been to accept the return of a clearly never used part, it wasn't worth how this whole experience made me feel. "I don't like pissing customers off, but..." he said. So he pissed me off for $85 and lost a customer for good. The only thing I can do is write this review. And hope someone on Kijiji buys the oil pan. Because otherwise I'm out the money for a part I never asked for. Thanks, Big Bargains. Really good deal.

Not sure what is going on with this place! New owners? New management? I have been going there for…read morea must be almost 20 years now with my cars and have been previously satisfied. Jim (the previous manager or owner) knew what customer service was and appreciated customer loyalty. Things have drastically changed! Just today I called looking to get on a hoist for an urgent but quick repair to refasten the heat shield to the underside of my car. The front half had fallen down and is acting like a plough and is about catch and completely rip off. Something that really couldn't wait, right?! I figured they could slip me in for the 5 minutes it would take to run a couple of screws in while I I waited. NOPE!! I called and spoke to a woman and told her the issue and that basically the car is not drivable without almost certain further immediate damage. When I suggested they might slip me in for this quick repair, she just about laughed. She went on to tell me that 10 DAYS from now is the first time they could possibly look at it and that they had 50 cars waiting. Huh? Not; " We happen to be super busy today but I'll see what I can do, OR try back later this afternoon OR I'll put you on a list for cancellations. Nothing. No effort to help. What's the point of being loyal to a garage when the one time I need something small done quickly they don't even try to help me? WTF I was extremely disappointed after all these years. I guess I'll have to go somewhere else. It appears their days of customer service are done and trying to jam through as many cars as possible is what's important. : (

On May 15, 2023, this repair shop, OK Tire at Lady Hammonds Rd., replaced a converter, charged me…read more$1,304.10 just for the part, plus costs for labors and supplies. With the invoice showing the code of the part, I was able to check by Googling the market price of the part - only to realize that the part is selling for $659.97 by Parts Avatar, delivered for free across Canada. So, the repair shop got an exorbitant 97% margin on the part! This is repair services where you make living largely on labor and expertise, not on parts you just order and pass their costs to customers, especially given the part's great availability in the whole country. Being in the business, the shop certainly can get an even lower price from its regular suppliers. The shop could have suggested to me to get the part delivered at a much lower cost to their shop to get installed; instead, they FOOLED a customer by HIDING such a possibility just to make UNJUSTIFIABLE money of $636 ! That is total lack of transparency, honesty, and customer care in best, and deceptive business practice in worst.

In my original review it's the aftermarket piece of exhaust pipe that sits lower. The original…read moredoesn't have that expressed clearly. Further, I replaced that piece myself only 2 years later because it worn from scrapting and had no idea how bad the original job was. It was very easy to get a proper piece of pipe and get it connected up correctly. It never scraped again.

I recently had a repair done at this buisness, I was given a quote but…read more when I received my bill I asked to see the invoice for the part that was put on my vehicle . The owner refused to show me the invoice , so I went to the shop where part was purchased and got the price. I then went back to the shop and asked owner why the part which cost $167.00 and he billed me $198.00. Owner became very angry. I write this review so people will check there bills and ask to see invoices for parts purchased. This is very poor buisness practice . Anyone else had problems at this buisness.

the best dealership service in town for ford and i will never again trust the steel auto services…read more ---------------------------- and go there with my 2019 fusion for everything and i had no problems at all they are the best ford service and very friendly staff and super kind

Customer service there is non-existant. I made an…read moreappointment as several dashboard lights came on, one of them regarding my power steering. They called that day saying that they were going to replace my entire power steering system on a Ford recall notice. A many thousand dollar job, that was going to be free for me. They had to order parts all in all they had my car for over 2 weeks, without any other other phone calls as to a status update. When I picked up the car, the two lights I reported upon taking it there in the first place were gone but when I got in my car there was yet another new light indicating a problem, which I was not previously notified about. I had to take it back in for them to triage again. 3 weeks later the power steering just up and stopped working again for no reason. I had to take it back there, though I don't want to ever deal with Macphee Ford ever again. Just found out that there was yet another related but not noticed before new issue that can cause thew power steering to stop working. So this is the service you can expect to receive from them. I took my car in reporting two issues. They never really triaged those two issues. Thats what I asked them to do. They didn't do it. The opted for the easy-escape and just guessed/assumed that the power steering recall would magically fix everything. It didn't, so now I have to be without my vehicle for another two week stint because their technicians seem to be fairly incompetent but to me this indicates poor leadership there. After calling in many times, trying to get the service rep, who always seemed to be on vacation I also found out about technicians calling in sick, sometimes more than one. It seems obvious to me that no one really likes working there and that the work environment is crap. I would recommend that if you require any kind of service to your Ford, find another dealership or repair shop.

Great place..great staff. good honest service appts on time…read more Great tire prices They do good work recommend you give them a try Jim N

I have two 1/4 ton pick up trucks for my business and I get all my work done at Dial a Tire. I have…read morebought 4 sets of tires, had them both undercoated and had many repairs done, and Dave and his guys have always come through for me in a very timely fashion. I feel like they have gone above and beyond for me on more than one occasion. I would recommend them to anyone.

After being disappointed by other garages that I had tried in Halifax (e.g. being told I was going…read moreto need to replace an expensive part, but when my family's long-term mechanic in NB checked it, there wasn't anything wrong with it), I tried out Coast Tire & Auto on Young St. I've now been taking my car here for two years and they are WONDERFUL! They're really straight-forward, down-to-Earth and don't try to upsell you. They'll let you know if there are parts that can wait to be replaced or if they need to be done right away. Once my car had a sporadic strange noise and when they couldn't find an issue on my first visit, they told me to drop in any time it was doing it without making an appointment. (They've since figured it out and fixed it.) They offer taxi chits if you need to drop your car off and go somewhere and come back. I am a repeat customer because of their customer service and recommend them regularly. The only drawback at this location is that sometimes parking can be hard to find. When that happens, I usually just pull up in front of the window and pop in to ask where they want me to leave the car. It also helps that they have a 10% CAA discount!

I took my 2014 Dodge Grand Caravan to Coast Tire for the 5 years I owned it, and was always pleased…read morewith the service, and reasonable prices. As a woman new to the province, it was such a relief to find an auto service business where I didn't have to worry about being overcharged, or talked into repairs I did not need, as was my experience elsewhere. I have recommended them to friends, newcomers, and family.

Awesome service always offering great advice and solving my car issues for y are…read moreVery reliable and trustworthy

Warning: Do not let them do any work on your car until you verify their quote!…read more Big mistake on my part, went for an MVI, and I trusted them for their honesty, and didn't doubt the quote. They charged me more than double for the parts! Little gain like this is big loss in customers! I am just very very upset and angry and will make sure no one I know is coming your way!

They are friendly and seem to offer great down to earth auto service. I recommend trying them out.read more

Located just at the end of Barrington Street, this mechanics shop is both easy to find and a good…read morechoice. We got our annual vehicle inspection done here just a couple weeks ago and, even though we weren't pleased with the results, were happy with who helped us. The inspection itself only took about an hour. That's from the time the car was dropped off to the time of the call saying it was ready. We were pretty impressed with the speediness of their business. Sadly, the car had too many problems with it and wasn't necessarily worth fixing. We really appreciated that, when phoned by a mechanic at Todds, we were told exactly what was wrong, approximately how much it would cost and how long it would take. What we truly appreciated was the mechanic telling us it probably wasn't worth to fix. Normally a mechanic will just do the work and take your money, no matter how necessary it was. So now we're in need of a new car, but at least we don't feel cheated by the person doing the inspection. We were satisfied with the result and service at Todds, but certainly not happy about needing a newer car.