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    MacPhee Ford

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    O'Regan's Nissan Dartmouth - 2024 Nissan Sentra SV

    O'Regan's Nissan Dartmouth

    (21 reviews)

    Dartmouth

    Excellent service, good product and reasonable services…read more From documents to test drives aĺl were done professionally and the car was with me in a day.

    This place is, by far, the worst dealership in the HRM for its customer service. It seems that…read morethey are capable of selling vehicles but horrible at delivering service after the sell. In 2024, I purchased a vehicle for my wife. Brand new 2024 Altima with extended warranty and all in cash deal. Less than two years after the purchase and less than 10K km per year on the vehicle it started to make a popping noise each time we put it in gear. We took it in for its regular routine service and told the advisor of the noise. To our disappointment, we were advised that the routine service was performed but we needed an appointment to further explore said noise. Having no option but to comply, we scheduled an appointment to address the "noise ". The car was taken in on a Friday night for a Saturday morning appointment. We received a call on Saturday afternoon to pick up the car at which time we were informed that they had performed an (unauthorized) brake job and that they felt that was the issue. (It wasn't). They said that the service technician had done a road test and heard nothing. To both my wife's and my amazement, we simply asked who did the road test. The technician was summoned to take a quick ride with us and before we could move from the parking space we heard the noise. The technician looked at us both and said .... "OH". As if to suggest oh $hit. We went back in the service room and were informed that since it was Saturday, we would have to schedule yet another appointment. All that said, a new appointment was scheduled, but we were given assurance. There was nothing to worry about and that my wife could continue to drive this vehicle. The person in Service said oh it probably just needs a little grease on the axles no problem. Fast forward to the appointment date. My wife was about 30 minutes late because she was not feeling well on the day of the appointment. When she called to ask if she could bring the car in anyway, she was told that she would have to schedule yet another appointment. This appointment would put us at about 35 days of trying to work this issue out with the dealership. Therefore, the next week I reached out to the service manager, who was far from empathetic, concern, or for that matter, professional. When I mentioned to him what my concerns were, he basically blew it off in one of the most condescending manners that I've ever been spoken to. Initially, he would not return any calls that I made to him until I left a message saying that if I did not hear from him, I would come to the dealership to speak to him in person. That got a quick call from him with him basically saying that there was not much more he could do. Either therefore escalate the matter to the general manager to try to get an appointment sooner than the one that they had pushed out to the end of July. After a lot of finagling, the general manager was able to get us in approximately a week sooner than we were actually scheduled. It was then that we learned that the front axle of a practically new vehicle was in need of repair. This we learned after being told that the vehicle was safe to drive while my wife and I took a trip to the Annapolis Valley in a car with a blown axle. In my opinion, this dealership has a service department filled with incompetence and personnel, lacking empathy, respect, and a sense of responsiveness to their customers. While I would never recommend people to not support local businesses, this is one that I can personally advise people to stay away from. This may be an isolated situation or it may be a symptom indicative of a much bigger problem that has not been expressed by other consumers. I believe strongly that when people spend hard earned money, they should be treated with respect and most of all, when it comes to the health and safety of consumers, especially when dealing with automobiles, it is not something that should be blown off and treated as if it's not a big deal. Lastly, just to be certain that we never experienced another mishap with this dealer relative to the automobile we purchased, my wife and I decided to part ways with this vehicle. The rating system only allows one star, however, if I were able to give them zero stars I would have.

    Princess Auto

    Princess Auto

    (7 reviews)

    $$

    Burnside

    I've been a fan of Princess Auto since it was a fledgling mail-order business back in the mid-…read more1960s. It's a place where you can find quality parts and surplus parts at cheap prices AND their warranty is exceptionally - "If you aren't happy, bring it back and get your money back." I've done that on a couple of occasions when I had bought some piece on 'spec' that it would fit, but didn't - they honoured their pledge: No questions asked! Now their stores are in many larger Canadian cities and I look for them and spend my free time there when the wife is doing her thing at some girly store - Actually, she sometimes likes to browse there too.

    I like this place. I…read moredon't like it as mush as your everyday Canadian Tire, but i like this place. It is the at home handyman, the weekend warriors haven. It has everything, tools, power units (chippers, generators, etc), trailer accessories, welding, the list goes on. The house brand is POWER FIST, and i have mixed feelings on it. The prices seem to be as good or slightly better than the Mastercraft (Cdn tire brand) but i don't feel the quality is on the same field, althoguh close. Do i own Power Fist tools? Hell yeah, for what i do, i usually go with the best price! Yes the place seems like it is in disarray, with stuff everywhere, but spend a little time in there and it makes sense. Although that could be due to my ever increasing insanity. Need a tool for something to do at home, keep this place on the list of places you search. You just may be surprised.

    Big Bargain Auto Parts

    Big Bargain Auto Parts

    (3 reviews)

    Dartmouth

    I LOVE, LOVE, LOVE Big bargain auto. I had an accident and needed a new bumper, not only was it…read moreWELL under half the price I found while shopping around online and other parts places, but they had it in next day. I've gone to them for other smaller parts and have never been let down with the product quality and the customer service. Yes it can be a bit of a wait because they are busy, but once you talk to someone either over the phone or in person you are #1 priority.

    Here's a story, of a gal named Lisa who was trying to get her Matrix parts for cheap…read more.. So a few months ago, I was told my oil pan was leaky and that I'd need to get it replaced at some point. Not an emergency, but something to keep in mind. I decided to call Big Bargain's and order the parts for what seemed like a pretty decent price. This was close to Christmas when time and money are tight. "I need an oil pan and gasket for a 2005 Toyota Matrix" says I. "No problem, they'll be in tomorrow", says he. Picked them up and went on my way. My boyfriend had taken off the box with the intention of maybe trying to put them on for me (but thank god he didn't as you'll soon discover). Fast forward a few months when I finally had the time, money and opportunity to get them replaced. Took my car to Cdn Tire in Bayers Lake where as it turns out, a fellow from my hometown is the shop foreman. "I have the parts," says I. "Just need the labour". A few hours later, I get a call to tell me that the oil pan I have is NOT the right part. FFS. OK, so they have the correct oil pan but have no idea what the one I have is. So the bill goes from labour, to labour and parts. GREAT! Miraculously, I found the receipt in the back of my car for the original oil pan/gasket. Head to Dartmouth with my mystery part and hope for the best. The missing box becomes the issue. The missing part # becomes the issue. More or less understandable, except for the fact that they have a much better chance of figuring it out and selling it than me. AND the fact that it wasn't my mistake. It was them or their supplier. Cut to the chase and they gave me back the $ for my gasket (which was the cheap part) but refused to take the oil pan because "what are they supposed to do with it?" HA! What am I supposed to do with it??? The thing that really got me the most pissed off though was the fact that there was an expectation from the guy I was dealing with that I should have some understanding (sympathy) for his situation. He was condescending: "You look confused" said he. None of this was my fault. I trusted that I got what I ordered. And for the amount of money it would have been to accept the return of a clearly never used part, it wasn't worth how this whole experience made me feel. "I don't like pissing customers off, but..." he said. So he pissed me off for $85 and lost a customer for good. The only thing I can do is write this review. And hope someone on Kijiji buys the oil pan. Because otherwise I'm out the money for a part I never asked for. Thanks, Big Bargains. Really good deal.

    O'Regan's Toyota - O'Regan's Toyota Dartmouth

    O'Regan's Toyota

    (13 reviews)

    Dartmouth

    My cars have been coming here for the last 5 years but this was my first firsthand service…read moreexperience here. B has taken the vehicles in previously but wasn't available this time. Pretty sweet setup. Once registered with them you get reminders for when maintenance is due. Mine come in the form of emails, less bothersome then phone calls. You drive into the reception area and your car is whisked away while you go inside to register with the friendly counter staff. The waiting area is great, nice comfy chairs, TV, magazines, newspapers, coffee station, WiFi, workstations and a "Filling Station" (cafe) next door. This was a major maintenance service and coveniently I was emailed a slew of Toyota coupons, some of which were applicable to the services I was getting, I "saved" $75 with the coupons. I have a bit of a love hate relationship with coupons. I wish businesses would just charge a reasonable fee instead of inflating prices so they can issue coupons so we feel like we're getting a deal. That said, the guy told me they send out hundreds of these coupon books but rarely see any come in. Hey, use them people, you're paying for them anyway. Of course all this luxury comes at a price but I've found I get pretty good value for the cost, especially if there's a coupon or two I can use.

    Bought a new rav4 xle premium from them last month. Picked it up, it had bird poo and scratches on…read moreit - brand new. Paid for ceramic and xpel paint protection on it - literally thousands of dollars - and they obviously did not take pride in their work and just did the bare minimum. Told them about it, they scheduled it in on August first, then when I brought it in and they looked at the scratches, they said they would need more time and rescheduled me - wasting my time. Took it back in yesterday to get the issue fixed, and it still has scratches on it and was dirty when we picked it up. Another day wasted. With the ceramic already applied I am unsure how they can even fix it without claying the whole door - very much leads me to believe they are skipping steps and doing things improperly, if they are saying they can fix it in a day. I had also asked them not to undercoat it on a Saturday, then the salesperson didn't pass that along and I was told on Tuesday that it was too late and was already undercoated on Monday morning; and that they said I could not opt out of the 500 dollar etch fee as it was an "administrative" fee. It's an anti theft vin etched into the windows, it's got nothing to do with administration. The vehicles have great reliability, everything else however, has been awful.

    MacPhee Ford - autopartssupplies - Updated August 2026

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