I needed to make extra copies of keys as I am moving to a new apartment. Typically I make key…read morecopies at a Lowe's or Home Depot, but a friend mentioned this place so I had to come see it! First step in, I love it! Tons of people helping customers find what they are looking for. As soon as I walked in someone asked if they could help me with anything, and they quickly made my keys for me. I spent time picking out key covers and carabiners. I'm so glad someone told me about this place. It's much closer than driving to other larger stores and they had plenty of stuff! I also can't say enough good things about every one who works here.

The most knowledgeable service team imaginable. And so truly happy to help customers solve a…read moreproblem.

I've been going to this store for many years off and on. If I'm doing a project and need a tool or…read moresoil quickly, because it's the closest one to my home. When I go in, I ask where something I need is located in the store and all I want is to just go make a decision and get in and out as quickly as possible. Usually a man/clerk will tag only and mansplain and second guess my choice, or ask me how I know what I need. Basically saying things that are extremely outdated and sexist. I've gone in and watched how male shoppers are treated and it's a whole different thing. If you bring it to the cashiers attention in hopes she will let management know and make a change that fits with this decade, you hear, they're just trying to be gentlemen, hun. If you're a woman that is capable and isn't a damsel in distress, you shouldn't go there. It's an absurd and incredibly upsetting experience.

Great service and selection. Much better than a big box store. Friendly staff who go out of their…read moreway to help.

Came for Daniel and stayed for Daniel. The cat is awesome and some of the staff are super friendly…read morebut the cashier must've been having a rough day because he was super rude.

They're always kind and helpful. They always ask if I need help putting heavy stuff in my car…read more Someone always asks if in need help finding anything. All staff wore masks and the store had 6ft markings on the floor.

I was in that store today looking for 2 different types of hooks for the house. I asked an…read moreemployee; A old man with a large gut, and he brought me to two sections of the store. In the second area he lingered a few feet behind me for a long time after I found the area I needed: which I noticed, thought was strange, and I got the sense that he was trying to be intimidating. Then another costumer needed help finding something so he walked a away for less than a minute. Then he returned & continued eyeballing me. Very obvious and intrusive. After I found what I needed I walked to the front, and when I passed him I said; "You watching me like a hawk?" His reply was "yeah". I've been followed around in stores before, and I really don't like being profiled. But he admitted what he was he was doing which is accusing someone of being a thief by de facto. I'm not a thief, and have never stolen from a business. I voiced my protest to the guy at the front of the store. I really don't like leaving reviews that are negative because it affects everyone there. But when there's a employee who acts like that I'm sure the business owner would want to be aware. I'm almost 50, have never stolen from a business, and really don't like being treated like that.

I absolutely love this place . It is like a trip back in time they have Everything you might need…read moreto get through the day and more. Prices are competitive and it is so fun just to walk around and see what you might find. They staff is great and there is Parking and no floor to ceiling merchandise or big forklifts beeping at you as you shop . If your looking for it I bet they have it . I was so surprised to see how many tools and supplies they had for the project I was doing . They also have snacks and fun items that you did not know you needed. This is my new go to store. I am just sorry I did not find it sooner.

My friend and I went into Drillen True Value Hardware at 460 Cottage Road in South Portland, Maine…read more I was in the bolts and screws aisle, not quite finding what I needed. My (very) adult female friend told me she would ask an employee to assist. She went to the counter and asked the young man (with a reddish beard) at the cash register if someone could help us with the screws. The employee called out to another man working there, saying, "This woman needs help with a screw!" Then, laughing, he added in an equally loud voice, "You know what those are, don't you?" The two men laughed, as did the woman who was working the other cash register. Other customers witnessed this exchange. It was an ugly and humiliating display. It was deeply offensive and I'm unsure why a customer (female or male) would be treated that way. There are two things, however, that I am quite sure of. First, she and I, of course, will never enter this hardware store again. Second, we will not be timid about letting our friends and acquaintances in South Portland and neighboring Cape Elizabeth know how Drillen Hardware demeans women.

Not a big box hardware store just a fantastic locale store that has been around for years…read more Knowledgable and personable staff that go out of their way to make sure you have what you need and not more. My wife and I have never had a bad experience here and she grew up in Cape so has been a customer longer then I have. The staff goes out of it's way helping and educating kids who shop there too.

Oh my god this place is amazing. I worked in IT for Rejuvenation. They have this HUGE secret…read morestash of 30 years of buying antiques in their manufacturing space over in slabtown that sometimes they'd let employees buy from. This place is like that secret stash. Better really. I didn't want to post this review because now all you get to go there and buy up my cool shit. But it's a pandemic and I'm worried they won't make it. So go there and buy stuff and keep them going, just don't buy my stuff, ok?

My husband and I fell in love with a beautiful island from Portland Architectural Salvage last…read moremonth. We purchased it and brought it home but unfortunately, even after measuring, it was just too large for our space. We held on to it for a week in hopes that we could make it work but we ultimately couldn't. I thought, "there is no way we can return this," but my husband called anyway and Alice was so understanding and graciously gave us a full refund on the item. This level of customer service and understanding was SO appreciated. Alice went above and beyond for us and we will definitely be back in the future!

Let me start by admitting that, to me, this Lowe's and this Lowe's…read more(https://www.yelp.com/biz/lowes-home-improvement-portland) are nearly the same place - in layout, in availability, in staff, etc.. And, if I go to one, I usually end up going to the other immediately afterward to see if they have what I was looking for if the other didn't, so I think I've done this mash-up to myself. Things I like about the Brighton location: 1. It's always less busy than the other location. 2. The parking lot is less chaotic as a result. 3. When "the mall" location is out of something specific (like the white ceramic allen + roth indoor planter I'd like ALL my flora friends to be in), Brighton usually has it. 4. I don't know if they're actually smaller than "the mall" location, but they've got an impressive selection of outdoor plants (flowers, herbs, veggies) in Spring/Summer. 5. I think the staff here is nicer. Things I like about both locations: 1. Using the outside register. Things I don't like about either locations: 1. They're horrible inside registers (both the self check-out and the ones with people). Things I like about Lowe's in general: I think Lowe's as a corporate brand does a good job at seasonality. Unlike Walmart, the Dollar Tree, and even Target who, for example, have their back-to-school stuff up by early July and have already transitioned completely away from anything summer/patio/gardening, Lowe's doesn't. Some of us don't have our gardens planted by Memorial Day, so I appreciate that I can still get my mint and dill "later" in the season, I guess.

Went to look for a electric range and not one employees in the appliances asked if they could…read moreanswer any questions never mind said hello. The very lovely woman at the exit asked us if we found everything ok and I thanked her for asking and for saying hello... very very disappointed... could have been a decent sale but I guess they don't need it. On to Home Depot where we had a very nice chat the night before.

This company was absolutely nothing but helpful.. I recently had a leak under my dishwasher and it…read morehad came through to the basement before I realized it was leaking, so I disconnected my power supply and water supply to it.. studied were it was coming from to revel it was a part inside the dishwasher ( inlet hot water valve) checked on different supply stores on line , it was going to take at least 3-7 Days to get part including Walmart.com which it could be onwards on up to 10/12 days to get .. so I heard about this company on Yelp, and called them up with the part number and model number of Frigidaire dishwasher, the part was in stock , I drove to the store and paid less than a couple of dollars more expensive than online but available right there and then , there service was great, friendly and more than helpful, I paid for the product and got into my car and realized I forgot plumbers tape , walked back in and asked for the tape and salesman who sold me the part , through the tape at me in a friendly smiling face and said it's on the house, Great professional touch