Always excellent service and great results…read more I have never had a single problem at Tom's. We take variety of cars; old, new. They always are helpful. It is easy to get appointment generally between couple days to a week. Once you are a loyal customer; if you have any emergency they are willing to work with your schedule. They are close on Mondays! Reasonably prices for a quality maintenance! I personally don't trust anyone else with our vehicles but Tom's!

Toms has always been honest and helpful to me: including storing my car when an uninsured driver…read morehit it- and I had nowhere to keep it while I sorted things out. Great, caring, honest people.

As silly as it might sound, I was nervous to go here because I kept hearing how it was first…read morecome-first serve, and you should get here early. What I couldn't wrap my head around was...get there early and then what? So for my fellow Yelpers with slight anxiety, here's how it went: I got off work at 6am, they open at 9am. I opted to dilly dally a little longer at work because that just felt TOO early. Got there around 7:30 am, after a failed Wendy's breakfast run, to find that there were already 8 people there. There is a canopy and some chairs and a picnic bench off to the side of the building. The parking lot is somewhat chaotic and packed, but I did manage to find a spot without too big an issue. Others parked next door. Fortunately , there was a customer there who became the line ambassador. He kept most everyone in order. The employees started trickling in around 8:30a. Everyone lined up to get in the front door and on the list, just before 9. There was a small argument between the first 4 or so people about who was first....not my business. They quickly got everyone on the list, just provide your car color, make, model, year, and if you know what the issue is. I kept my keys until they came to get them. You can wait inside or outside. There is a single bathroom inside. Someone came around to get my keys at maybe 9:05a, they grabbed me to show me the issue under my car around 9:30. I was on my way home by 10:15a. The price was about $250 cheaper than what Mr. Tire quoted me. The workers I spoke with were all friendly and answered my questions. Checkout was smooth. I was advised to take a picture of my receipt because they are not computerized but they do offer a warranty. My car is so quiet now. I came home and my dog didn't even meet me at the door since he couldn't hear me coming! Would definitely use them again. Especially now that I know what to expect from the line situation.

My car was making a loud noise. I assumed that it was the muffler. Took my car to Bubba's, based on…read morethe reviews I'd seen online. It turned out it wasn't the muffler, but just a small part of the exhaust system. The mechanic told me it would be $300 plus to replace the small part. When I balked, he then said it would be only $165 to "repair" the part. Knowing nothing about cars, I went along with the cheaper repair, but had my doubts. How do you repair a part that needs to be replaced?? I'll probably go elsewhere next time.

Steven and Sam are solid folks to work with. I brought my Toyota 4Runner in for a lower steering…read moreshaft replacement. They were very professional about their competitive rates and allowed me to source my own parts. They got the job done quickly. I was a little skeptical at first when they approached me about other problems they noticed. But after driving around a bit more, I realized they were right! I can tell when someone's trying to gouge me for more cash. They're the rare mechanic bunch that are honest. I took the car in the next day, and they had everything squared away same day. Truck runs great now. Thank you Total Care.

It can be so nerve wracking getting any work done on your vehicle especially as a young woman but…read morethis place has by far been the best experience I've ever had. I got new brakes put on my car and they did a great job. The price was fair and I never felt like they were trying to scam me out of more money. I was nervous about taking my car here since the parking lot is always so full, I was worried it would take a long time to get my car back but they finished the job the same day. They were very professional and gave me an estimate before completing any work on my vehicle. This is my new go-to spot!

I have to say, this was the best experience I've ever had with a mechanic shop. Prior to my current…read morevehicle I typically only had leases which meant I had them serviced at the dealership. However, trusting my community, I went to Simon. And it was the best decision. The pricing is fair. The people are so kind and wonderful. The work is done expertly. My car sounded like a freight train when I brought it in, and I drove away several hours later in complete silence. The service is great as are the people. If you need a mechanic, or even an oil change, this is the place. I would not want to go anywhere else. They are great at explaining what the issues are with your car, the work they plan on doing, and explaining why that work needs to be done. They are transparent. They are honest. This is a good place.

Go Here. These guys helped save my '84 and '99 Jettas back when I was a broke college student…read more Today they are doing the brakes, shocks, trans and rear diff fluid service on my Lexus RX 350. Highly recommend them. Very professional. 100's less than dealer service and better diagnostics and communications. They use oem or better parts, and LiquidMoly products ... a good sign of real pro's ... and even FluidFilm undercoating.

I needed them and they were there! I went there for an alignment and I called kind of late about…read more12:45 actually, because I got busy doing other things. Matt said, "sure, we'll get it done today." Then I added the pressure, I need my car by 3:30". Matt said he had me so I trusted him. I called him at 3:15 to check up on things and he said that he was just about to call me. He said to come get it. Great alignment! I can let go of the wheel and it'll keep driving straight! They got this cool text they send you. You touch the link and you pay online. You just go get the car. Easy! When I entered the car there was a nice little thank you note. And they're veteran friendly. I expect to see them again. I love these guys!

I recently moved to Westlake from New York and was looking for a reliable, trustworthy mechanic for…read moreour 2 cars. A friend gave me a reference for Annie's Auto and I booked an appointment for general service. It's rare to find a mechanic you can trust, someone who doesn't try to run up the bill. I found it very easy to make an appointment with Annie's and they performed all the services I requested quickly and with quality. The front desk staff, particularly Corry, kept up updated on the service progress and my car was ready quickly. Very friendly service. I plan to use Annie's on a regular basis going forward and recommend them very highly.

they always treat me like my business matters and always treat me with respect and very…read moreprofessional.

Great communication, great service! Would definitely recommend and have been here a few times. They…read morenever disappoint

Honestly, I've had shitty luck with a few mechanics in the past and I learned to find ASE certified…read moreshops. I read the overwhelming positive reviews and a negative review and thought to try them. After having work done at Al's, I am super impressed. I can't discount what commenter Jodie K. wrote, but there's usually more than one perception of events and my experience couldn't have been better. First, they're usually open until 6pm. This is a Godsend when you're an hospital intern who has just 3 sick days to use! Anyways, I brought the vehicle in to have headlights changed and to fix a turning signal light. Al's was super professional, from the mechanics on duty to Hillary at the service desk. They took the time to show me the parts and what was wrong with them. They also clarified if I still wanted headlights replaced, because the mechanic discovered that the bulbs were perfectly fine (I appreciate that). My mom used to own this car and previous mechanics had kept replacing the headlight bulbs when the actual problem was the mount's electrical contacts not seating. Because the mount wasn't seating fully and securely, it was jarring loose with use of the car. In the short-term, the mechanic reseated the mount to show me and then recommended an inexpensive replacement mount to fix it. I ended-up paying a very reasonable price for all the work (way below what was expected). In summary, if you're looking for highly skilled, independently certified, detail-oriented, and honest people to do your car work, then try Al's. Among the best auto shops I've ever taken my car to. Consider me loyal. *Disclaimer: I have NO personal, financial, or any other conflicts of interest related to Al's. I've only recently become a customer and was in no way pressured to write this favorable review. I just appreciate really excellent service when it happens and they should be recognized.*

They do great work on my Subaru- close to home and open on some Saturdays. I schedule my oil…read morechanges ahead of time and drop my car off.

I was a little concerned when my local mechanic retired. It's hard to find somebody honest that…read moretreats you fairly when it comes to your car. I think just about everybody feels that way and when you can find a mechanic that you trust they're worth their weight in gold. I needed to get my car e-checked so I could renew my registration and since the engine light came on, I absolutely had to have it serviced prior to getting the E check done. So yelp recommended Lakewood Firestone tire pros and I decided to accept that recommendation. I dropped my car off and unfortunately due to a power outage. They were unable to get to it but that's just life in Lake with these days. They called me the next morning with a quote and had the card done by the end of the day. It was reasonable and about what I expected to pay and I was grateful that they got it done so quickly cause to be honest I waited a little too long to get my E check done and I was under the gun. I think I found my new mechanic in Lakewood.

I've been taking my car to John at Lakewood Firestone for over 5 years…read more He's always taken care of the car whether it's been routine maintenance, new tires or a problem that has come about. Friendly service, honesty, fair prices and quality work is what I know I can expect from John and his crew. Everytime.