My daughter was in need of a massage and I recommended she go to Kneadz Work. I had read reviews…read moreand asked her to make the appointment. She went last night and had her first appointment with Jeremiah. She has chronic pain due to depression, anxiety, and a variety of other health concerns. Jeremiah set the tone by asking what her goals were for her massage, and allowing her to completely feel whatever she needed to feel while he worked on her pain through out her body. She spoke highly of the facility, the staff, and the care that was taken on her visit. I want to thank the staff and Jeremiah for having my daughter in such good hands and care. The trust this establishment cultivated with her was enough for me to know they care. Truly care. I'll be making an appointment for myself in the near future as I myself have fibromyalgia and deal with a great deal of pain myself.

Hi, Mr. Larry. Since this interaction with you, the business owner, is by extension an experience…read moreI'm having with Kneads Work, I believe it's appropriate to add this updated review: Mr. Larry, I'm going to respond directly to several points because your reply contains contradictions and mischaracterizes what I actually wrote. First, your comment implying that because I fell asleep my recollection is somehow unreliable is both dismissive and contradictory. You state my falling asleep makes it "difficult to determine how much you actually remember," then say you "won't argue that point" after doing just that. It was a nap, Sir, not a coma. Falling asleep during portions of a two-hour massage does not somehow prevent me from accurately assessing the overall pressure, how little time was spent on the areas I specifically requested, or how my body felt when I left. Those are the central issues I raised. Second, you acknowledged that Chris "had been struggling" with pressure calibration during training. That directly validates the primary criticism in my review rather than undermines it. Third, your repeated emphasis that I answered "yes" when asked if things were okay ignores the context I already explained. Yes, I acknowledged I could have been more explicit when Chris asked whether things felt "ok." I took accountability for that. But "ok" is an inherently vague check-in. So given how vaguely that was phrased, I interpreted it as a comfort check, not a technical question about treatment depth. A therapist working with someone who explicitly disclosed thoracic outlet issues should communicate with much greater specificity if pressure depth is being calibrated. You and your past therapists were quite capable of understanding this, Sir. Fourth, I did not indict your entire business. I explicitly referenced positive past experiences and explained that those experiences are exactly why this visit was disappointing. That's honest context, not an attack. Fifth, my pricing criticism was never about transparency. I knew the listed cost. My point was that the service delivered did not justify that cost based on what was requested and what was actually provided. Posted pricing does not exempt a business from value-based criticism. Yes, including how your prices haven't changed for some time, Sir. Asking why I tipped is also not the strong point you seem to think it is. Many people tip out of courtesy, awkwardness, or because disappointment is processed more clearly after leaving. A tip is not automatic evidence of satisfaction. Not sure how questioning me doing a nice thing was worth you pointing it out. Perhaps you can explain the logic behind this. Your suggestion that I should have complained privately instead of posting a public review misunderstands the purpose of public reviews. They exist for clients to honestly document their experiences, positive or negative. Since I'm a paying customer, not your employee, going to yelp to share my experience shouldn't be frowned upon by you. For added context to what I told Chris, when he asked me "how I felt," I specifically said without any abrasive or rude tone, "I don't think you're a bad person at all, I just didn't get the massage I asked for, so I intend to leave a review." As advice, it's actually you that could've reached out (you have my entire contact information) or left a message saying you'd like to rectify this matter and get better understanding of the experience after my review. I never cared for a free massage. Instead, I was more than willing to change my review after you demonstrated any good faith attempt in rectifying this matter. I assumed a business owner as successful as yourself understood how to navigate this sort of issue. Which leads me to my next point. Most concerning was your decision to publicly mention staffing consequences involving Chris. Whether that was meant as explanation or implication, internal personnel decisions are yours alone and should not be framed in a way that attempts to place that burden on a client for leaving honest feedback. Hope you absorb that advice. My original review was detailed, measured, and even acknowledged where I could have communicated more clearly during the session, while expressly avoiding personal attacks. That is accountability on my part. Thank you for illuminating me to the thought process you harbor when confronting unfavorable reviews like mine. It might've been to much to expect a simple acknowledgment that the session missed the mark and that communication broke down on both sides. Instead, much of your response focused on deflecting responsibility, questioning my credibility, and reframing legitimate criticism as "destructive." I stand by my review because it accurately reflects the experience. Hope this removes some of the things that were "difficult to determine." You have my contact if you care to continue this, Sir. Either way, thank you.

Wendy is the best!!!! I went in for a lymphatic drainage massage after my tummy tuck; I had a lot…read moreof stiffness with pain in certain areas and wasn't able to sleep comfortably. After just one session much of my stiffness was resolved, the pain decreased drastically, and I was able to rest much better at night!!! Wendy is kind, gentle, effective, and so informative!!

Wendy is GREAT! She comes highly recommended. 1. She is super sweet! 2. She's very knowledgeable…read moreand 3. She pretty much FIXED a problem I had been having with my leg! I have been suffering from piriformis syndrome, which is similar to sciatica and had tried EVERYTHING (physical therapy, deep tissue massage, acupuncture, stretches, you name it and Wendy was the ONLY one who literally HEALED me! She is amazing. Highly recommend!

Mimi is awesome and a wonderful massage therapist. Her hands are amazing. the service was…read moreexcellent. She kept making sure I was doing okay as she work her magic. The facility was clean and neat. I will definitely be back in the future.

Went here on a cold Thursday evening and was greeted politely at the little window and asked which…read moreservice I'd like. Since it was my first visit and I had an upcoming appointment I just opted for the 30 min service to get some of the road tension out of my back. I was taken to a private room a told to get comfortable it would be just a few minutes. I did as requested and within a few minutes a nice lady named Bobo came in. She asked if I'd like a little oil and I said "yes this weather dries out my skin." She proceeded with a nice medium pressure massage and not only did my back but was efficient enough to spend some time on my legs. She used her hands and forearms to great effect. Given the short time Bobo was able to loosen me up and I felt more comfortable and relaxed. I left there happy and smiling and glad I stopped by. I will come back for more. The service was very attentive and enjoyable. Thank you Bobo.

I went today with my wife for her birthday and got a 90-minute deep tissue massage from Diana. I…read morecould feel the knots being released one after another. I was so relaxed that I ended up nodding off a bit once I was on my back. Our next massages will definitely be here! --------------- My 90-min massage with Amorette was exceptional. She really listened and paid attention to my needs and wants. This place lives up to the amazing reviews and I would love to come back!

Just had one of the best massages I've ever had by far with Amorette. I had a 60 min medical…read moremessage and every minute was smooth as butter - 60 mins blows by. Splurging for the 90 min session next time - worth every dollar. There was cupping included with the medical massage! It was interesting but it was my first cupping experience so I'm not sure what to expect from that yet. Loved the medical massage! I've had a deep tissue massage here as well with another therapist and the pressure was insane. I was sore for a few days afterwards but the tension in my shoulders and upper back really improved. Which has never happened before for me with a massage. I work behind a computer all day and commute 2+ hours in traffic daily so any relief in those areas is aces in my book. The office and therapy rooms are clean, have ambient lighting and calm music. Front desk staff is always welcoming as well. I always forget to bring cash so the options to Zelle the tip is brilliant. Will 1000% be returning. Thanks Knotted Up! So glad you're in the area.

Wow what can I say?? Sarah really came through! She was very professional, new what she was going,…read moreand offered a real relaxation experience. I have been having upper back and neck issues, mostly caused by my line of work and I feel so much better. Really needed this. Definitely will be booking another session as self care is really important!

A Truly Healing Experience…read more I cannot say enough good things about my experience with Sarah. From the moment she arrived, her calming presence and professionalism put me at ease. They took the time to listen to my concerns and tailored the massage to exactly what my body needed. Every movement felt intentional and therapeutic -- not just a routine massage, but a truly healing experience. The convenience of having someone come to your home is amazing, but the level of care and attention Sarah provided made it feel like a luxury spa experience. I felt relaxed, cared for, and genuinely better afterwards -- physically and mentally. Highly recommend to anyone looking for more than just a massage -- this is self-care at its best.

Came here a little past opening (15 min so the place had time to "set up"). I definitely recommend…read morecalling to make an appointment. This place gets busy. I got a 30 minute full body Thai/Swedish Combo massage that made me want to book another immediately after. I think my masseuse name was Sara. She as very nice and constantly checked if the amount of pressure she was apply was OK (she didn't want to hurt me she said). The massage oil/lotion didn't smell too strong (in my opinion). I'll definitely come back if I need a quick or longer massage.

Best massage of my life today! Lisa was amazing!…read moreHave had a migraine on and off for months. Had the 90 minute Thai/Swedish combo massage and it was absolutely amazing today. Highly recommend Lisa.

I had my first experience today with Ana. She was able to help me with some pretty intense lower…read moreback muscle tightness and back pain, and now it feels like its gone completely. I enjoyed her service, she was very attentive on how intense to kneed, and checking on me as she was going a long. I also liked that they do take walk ins since most places in the area required an appointment. All in all, very comfortable, very relaxing, loved the experience.

I was very tired and I got completely pampered!! Ana was the best. Even finished with an amazing…read morefoot massage. The oil was so warm. It felt like lotion. So good.

The best massage of my life--very professional! Ask for Sunny. I couldn't believe how small she was…read moreand how strong at the same time. From now on, I won't go to any other masseuse but her. 10 out of 10 for me!

Update 5/13/26: I'm not sure why anyone would spend time leaving a fake review for a massage…read morebusiness. I simply shared my honest experience, which was disappointing from start to finish. I also do not feel comfortable posting specific appointment dates or times publicly. Hopefully future customer concerns are handled more professionally.

I needed a last minute massage because my whole body was hurting after working several consecutive…read moredays. I wanted to try Thai massage but was very hesitant to do a full hour, so I decided to do Thai and Swedish combo for 1 hour. Best massage ever! Rose was very thorough and considerate! My whole body was literally cracking and popping from head to toe. This is honestly the best massage I ever had. Thank you rose for making my first experience amazing...I will definitely be back soon!

A truly authentic Thai massage experience. The massage was firm and included real Thai techniques…read morerather than a light or generic treatment. I left feeling relaxed, refreshed, and well taken care of. I would definitely go again and recommend this place if you're looking for a proper Thai massage with strong, effective pressure. Office staff was very kind and respectful.

Well. This is not the first time I have gone to this place, and my experience was not that great,…read morebut the location is convenient. However, I will never go back again to this place. Last night, I went for a full-body massage after a long day. I went inside with a sore neck and shoulder, but I left with bruises on both shoulders. During the session, the masseuse was in a rush using too much force, and I had already asked her not to use too much pressure, especially since she was using her elbows more than her hands.

From the owner: Established in Rancho Cucamonga, California in January 2020, Happy Massage offers a haven of…read morerelaxation and rejuvenation. Their skilled massage therapists provide a variety of massage techniques to promote well-being and address muscle tension.