This review is for Brooke Congalves:…read more I'm new to the area and had been searching for a new hairstylist, which can honestly be nerve-racking when you've been searching from someone you can trust with your hair for years. I don't have access to social media, so I ended up finding Brooke through Yelp and I am SO happy I did! I reached out to her by text and she responded almost immediately. Before my appointment, I sent her a photo of my current hair along with a few inspiration pictures of what I was hoping to achieve. Right from the beginning, communication was easy and I felt like she understood what I was looking for. The salon itself is adorable clean, welcoming, and has a really cute modern feel. When I met Brooke, she took the time to actually look at my hair and talk with me about my goals. One of the most important things to me is keeping my hair healthy because I'm trying to grow it long which has taken some time. She was very upfront that getting exactly where I ultimately want to be would be a process, and I REALLY appreciated that instead of trying to do too much in one appointment. She respected the integrity and health of my hair while still getting me incredibly close to my inspiration photos. Brooke was also just genuinely nice and easy to talk to. The entire appointment was comfortable, relax and I was in and out in about three hours, which was another huge plus. She's also only about a 15-minute drive from my house, so finding someone this close who I actually trust with my hair feels like hitting the jackpot! Her pricing was very affordable, but to be completely honest, the quality of her work was beyond! If you're looking for someone who listens to what you want, is realistic about the process, cares about maintaining the health and integrity of your hair, and can actually deliver what you show her in an inspiration photo, go see Brooke. So happy I found MY new stylist. 10/10. Absolutely recommend!

I can't say enough good things about Charlene and Launa!…read more I was attending a wedding at a Temecula winery and wanted to be done up for the occasion. Charlene handled my hair and Launa did my makeup, and together they nailed it. Charlene guided me on adding curl but not too much volume. I was very happy with the result. Launa's makeup was equally awesome. She made me feel put together without my makeup being heavy or overdone. It held up beautifully through a long evening and I received a lot of compliments. Both ladies were professional, warm, attentive, and invested in making sure I loved the final result. They listened to what I wanted and delivered just that. I left feeling confident, beautiful, and ready for a gorgeous wedding. I would absolutely book Charlene and Launa again and highly recommend them to anyone looking for hair and makeup artists who are talented, professional, and a pleasure to work with. Thank you both for helping make the weekend so special!

Just had the most amazing relaxing time in Natalies chair she was so attentive to every step of my…read moreprocess and guided me to the most life changing experience and I'm so grateful for her service! She transformed my hair and I will be recommending her for her genuine customer service and fantastic work. I am so happy thank you!

Brittany, you did it again! She refreshed my hair on the day of my induction, and it was exactly…read morewhat I needed. She made this new mama feel so beautiful, relaxed, and confident before welcoming my baby boy into the world. Her calming presence and incredible talent made the whole experience so special. I went into my induction feeling my absolute best, and now I'm soaking up every moment with my sweet baby boy. Thank you, Brittany, for helping make such a memorable day even more beautiful. I can't recommend her enough!

Britney W. Took as in as a walk in and we couldn't have been more happy to have booked with her…read more She was super sweet with my daughter's and listened to what was wanting. Britney did such a good job styling my daughter's hair that she walked out excited to show all her friends and family ! The glitter on her hair was the cherry on top it made her feel beautiful ! We will definitely be back for her back to school haircut ‍

I went to this salon based on a recommendation and booked with Ashley P. Unfortunately, I left…read moreextremely disappointed with both the result and how the situation was handled. My service was fairly straightforward: an all-over brown color with a red/copper undertone and a trim. I specifically explained that I wanted a copper undertone rather than a purple-toned red. There were no highlights or foils. After the first color application and wash, Ashley apparently noticed an issue before I had even seen my hair and began correcting it. Once she dried a section, I was finally able to see the color myself, and my roots were noticeably bright/glowing red. She mentioned that the salon lighting was making it appear worse and took me outside to look at it. For context, my appointment started on time at 2:30 PM, and it was after 5:30 PM before I was able to see the color for the first time. At that point, I had already been there for three hours for an all-over color and trim and needed to get home to my kids. Ashley offered to continue color correcting it, but because of the time, we agreed she would adjust the roots and I would leave with wet hair. I went back to the bowl for another application, my hair was washed and towel dried, and I paid and left. Once I got home and dried my hair, my roots were still very bright red. The photos attached to this review were taken after I got home. What made the experience especially frustrating was the $400 total: $275 for the all-over color and $125 for the trim. I messaged Ashley afterward to explain that I was unhappy with the result and asked whether any of the additional attempts to correct the color had been included in what I was charged. She explained the pricing and offered for me to return so she could attempt another color correction free of charge. I was also told there would be no full or partial refund. At that point, I declined. After spending $275 specifically on an all-over color, sitting in the salon for more than three hours, and already having multiple attempts made to correct it, I prefer to return to the stylist that I know will get it right and save myself the time and further disappointment. I understand that hair color doesn't always turn out perfectly on the first application. I've had that happen at my usual salon. The difference, for me, is how it's handled afterward. In those instances, the issue was corrected quickly and successfully. I don't expect perfection every time, but at this price point, I do expect the finished result to reasonably resemble what was discussed--or for there to be a meaningful resolution when it doesn't. A few additional observations about the salon itself: it was extremely loud, to the point that having a conversation with my stylist was difficult. While I was there, another stylist had food delivered and appeared visibly irritated with the delivery driver because utensils weren't included, walking away shaking her head. I found that interaction uncomfortable and unprofessional to witness. My back also became soaked while I was at the shampoo bowl, and Ashley mentioned that this happens frequently because of the chairs they have. I do want to give credit where it's due: the salon was kept clean, and I repeatedly saw stylists cleaning not only their own stations but helping clean one another's as well. There seemed to be good teamwork in that regard. Unfortunately, cleanliness doesn't outweigh leaving after more than three hours, paying $400 for an all-over color and trim, and still having to go elsewhere to have the color corrected. I won't be returning and will be going back to my stylist at another salon. Lesson learned.

It was my first time getting my hair cut by Chelsea and she did an amazing job! I really…read moreappreciated her taking the time to understand exactly what kind of cut I was going for, aligning with me on expectations and educating me on how to improve the health of my hair. She was also very sweet, friendly and easy to talk to. I love how my hair came out and it feels so much healthier and easier to style! I'm so glad to have found a hairstylist who really knows how to work with my thicker, coarser hair texture. She is the best!

Chelsea is the best! I have very fine, thinning hair and she worked magic on it…read more To be honest, this was the best cut I've ever had.

I needed to find a new hair stylist who understands Asian hair (If you're Asian, you completely…read moreunderstand what I mean). I was lucky enough find a stylist who works with Asian hair and is much closer to my home than having to get my monthly haircuts in Little Saigon for many years. I made an appointment via text with Stephanie, the owner of Hair Plus. It's so convenient having to just travel to Murrieta to a strip mall where the parking is plentiful and stress-free. I met Stephanie a few weeks ago for my first haircut with her. Becasue I was so use to my previous hair stylist knowing how to cut my hair, I've forgotten to remember the clipper numbers she used etc. I knew I was in good hands with Stephanie when she told me she knew what type of style it was and how short. She also asked for my input when she was cutting my hair as far as the shortness on the sides. In all honesty, she really did a better job than my previous hairstylist of eight years! Her many years of being a hair stylist in South Korea and in Orange County shows in her meticulous cutting and shaping of my haircut. I was very pleased with the results as was my wife. I am so happy that Stephanie can continue to cut my hair, and hopefully soon, our youngest son as well.

*update I cannot…read morestress the fact that I REFUSE to go anywhere else now. I was the person that impulsively walked into chain hair salons and just sucked it up because I never found a hair stylist I wanted to stick with. There hasn't been a moment where I walk past a mirror and DON'T get giddy. I highly recommend her to everyone!

Becky was and is an awesome hair expert! I'm so glad I found her because my hair was in a horrible…read morestate and she immediately reassured me that she could help and boy did she. My hair is softer, healthier and colored exactly the way I wanted. I highly recommend and will def be going back! Thanks Becky.

Was very happy with my haircut. I just asked for a basic cut but the service was excellent and…read morefriendly and the style was cute! I don't get my hair cut often but I will definitely return! Her studio is clean, modern and comfortable with a fun aesthetic.

I have been here twice now…read more Both times for a haircut with Lidia Sanchez. I really like her! She does good work and is very sweet. I asked for some slightly unconventional haircuts and she was down to do it lol Both times she nailed it and I was happy with my results. The vibe of the shop is laidback. I like the music and ambience. I'll be back to see Lidia. She's great!

I booked an appointment based on the high reviews. I asked for my daughter's hair to be cut…read morestraight across and to take off the damaged ends. It was about 3" in total that was needing to be cut. The stylist gathered my daughter's hair into a ponytail with her hands and snipped the edges off dry. Not a huge issue but it did surprise me because in a ponytail, that won't cut them evenly. But no biggie. So she took my daughter back and washed her hair, she was nice enough to my daughter and I. No issues there. When she was done cutting her hair she asked what my daughter wanted for a style. My daughter wanted pigtails. So she parted the hair down the middle. Except the front piece of the part was about an inch off, again, no big deal. My mistake was in not asking to see the cut before it was put up into pigtails. Because what I got when I took down her hair the next day was not a straight cut/trim across. It was super choppy!! I ended up trimming a small piece to try to blend it with the rest (the small piece I trimmed was a good INCH longer than the rest of the hair in what the photos show!) before taking the photos. I ended up calling the next day to cancel my own hair appointment as I was NEVER going to go back after what was done to my daughter's hair. Got my hair cut elsewhere and told the lady at the other salon what happened. She graciously offered to cut my daughter's hair for free. So I brought my daughter to get it fixed. She showed me how the side on my daughter's right side was so much higher than the rest so she had to cut off around 3" more after the hair cut l had gotten here. What was supposed to be a trim turned into 6" of hair having to be taken. My daughter is supposed to be in a wedding in 2 weeks. Hence why I needed her hair to look good. I was really upset and to be honest, embarrassed that my daughter's hair looked so uneven after coming here. I do not feel that asking for a 3" trim straight across should have turned out this awful. And believe me, it was worse in person because for the phots I only ran my hands through her hair to get it captured. If I had a brush and a comb you would see how awful and choppy it was. I have no idea how this could even happen. But I will not be going back.

I went to this place a year ago and had a good experience with Quay! She trimmed my hair for 2…read moreinches - no problem! Fast forward Jan of this year, came back with my daughter and we both had a haircut! Boy oh boy, I was so upset of the outcome. I had a long hair and wanted it chopped for like 5 inches and soft layers only as my request. It was a lot of cutting here and there I started feeling my hair was getting shorter and shorter as opposed to my request. The phone rang and she had a break of cutting! Finally! I looked at my hair, touched it and I know right away that the back is a mess. When she came back, I told her enough with the cutting of the length because it really is short and the layering is horrible. My daughter took a picture of it at home and I was mortified. I had to go to another salon the next day to had it at least repaired.

I have found my salon. Pam was my stylist, and she took the time to listen to my request and gave…read moreexcellent advice on a style that works best for my hair.

Love it here - the stylists are so knowledgeable & always willing to point you in the right…read moredirection for your hair. Definitely recommend Andrea for color and extensions, and Emily for cuts!

Salon Sova thank you! I broke my wrist in April and was unable to wash and blow dry my own hair…read more This has been my salon for many years prior to it becoming the new salon that it is- let me tell you, I cannot give the new owners, stylists and staff enough praise. Once a week they would make an appt for me to come in and I was treated to a shampoo and blow dry until I was able to get back to doing my own hair! Mind you, this was about 3 months! It was the highlight of my week! The owners, stylists, staff are such wonderful, caring and talented stylists. Thank you Salon Sova! A forever client!

Yesterday was my first time coloring my hair in 15 years, and I'm so grateful I found Heavenly…read moreHair! From the moment I sat in Elizabeth's chair, I knew I was in good hands. I showed her a picture of what I had in mind, and she used her professional expertise to recommend colors that would complement my natural features and skin tone. The results exceeded my expectations! What stood out to me most wasn't just her talent and creativity, it was the genuine care she has for the health of her clients' hair. Elizabeth is honest, patient, and truly listens. She made me feel comfortable throughout the entire experience, and those qualities are exactly what you hope to find in a hairstylist. Her services are worth every penny, and I'm already looking forward to my next appointment. Most of all, I'm thankful to Jesus for placing her in my path.

I hope that this review is seen first before someone decides to support this business. I have never…read morein my life felt so compelled to write such a negative review but after the treatment I received from the Owner Reyna, it's outrageous. If you have curly hair, DO NOT come here to get your hair cut. If you know curly hair, you know how traumatic getting a bad cut can be ruining years of growth and hard work into our hair. I'm not even writing this about the stylist, she was very nice just simply doesn't know curly hair well enough. This is about the owner whom argued with me on the phone for 20 minutes when I requested my money back. I have never had to fight with a business owner over a validly incorrectly done service. Reyna was beyond condescending, rude and dismissive. She continued to then claim that I actually now owed her money! She nitpicked the service that I received (a cut/wash and style) and how long the service took (1.5hr) actually makes it that I should've been charged more and actually owe her money now. My curls were beautiful before and I feel extremely humiliated with what I have now, curly hair can be a very emotional subject due to how often we deal with individuals who don't know about shrinkage and shape, how it looks wet is not the same as how it looks once it's dry. It will take a very very long time for this grow out enough to fix, yes hair grows back but it's emotionally damaging having a reminder of something so negative in the mean time. The owner had no regard for this being expressed and only continued to argue with me. She then lies and says that she would give me her personal phone number for me to send the photos of my proof of before and after, to then be sent a phone number that wasn't even hers. The first 2 photos are the before, the rest is what I have now. I've never dealt with someone so beyond unprofessional, please do not support this business. Times are getting tougher for individuals and feeling inclined to save some dollars by going somewhere less expensive should not mean you should have to sacrifice your respect and customer service. Did not receive refund.