I had my eyebrows threaded and they were so gentle and respectful of what I wanted. Will be coming…read moreback!

My last experience with them I got burn with boiling water. The girl that was doing the service…read moreapologized and ran to seek help, but the other lady which I'm guessing is the manager/owner was taking no accountability. Telling me it was just red, that nothing happened, telling me I was ok and didn't even apologize. Obviously I didn't get charged since this was 1 min into my session but she didn't even offer any other compensations specially because now my face is burnt. I was beyond frustrated with the situation and the worst part was that she didn't even acknowledge her wrongdoing.

Jess is friendly and helpful. She can create the lash look you are going for, and she has enough…read moreexperience to fix your lashes when other places give you a less than satisfying result. The prices are reasonable considering the great quality. I always come out looking natural but better, which is exactly what I'm looking for. I get compliments on my lashes all the time! Jess is also very flexible with scheduling and does not try to pressure you into buying unnecessary products. Also, she's fun to talk to, and that's kind of important in a lash technician!

Jess always provides consistently good quality, takes care in making sure I'm happy with the…read moreresults, and the environment is cozy and private. Always good conversation! Pricing is also fair and honest, especially compared to other lash studios out there today. Never get my lashes done by anyone else!

I've only left Apotheca for about two hours and I cannot get over how stellar my haircut came out!…read moreNot only is this salons truly spacious, clean, and well lit, but the entrance is a horticulture's paradise. They take pride in creating a community and you can see how embracing they are for everyone to come and get their hair done here. Not only is this a safe space and open to all for the queer community and beyond, but they offer hair, makeup, spa, and treatment services. I was able to make a same day appointment and was guided on how they have a few different tiers of stylists and after going over my needs, the receptionist guided me to book with Samaia. We all know how annoying parking can get, so I was stoked when they informed me about the complimentary parking within the same building for retail. It's the first three floors so make sure it's marked for retail (we hate getting towed in this house). As I walked in, I was promptly greeted and asked what I would like to drink. Now in all my years of getting my haircuts, I have never been offered SNACKS upon check-in. What a simple yet amazing way to elevate your salon. They had alcoholic and non-alcoholic options and you're encouraged to access the snacks and fridge if you desire something else. My barber/stylist Samaia met me in the lobby after I waited for a few minutes and ushered me into the back. Don't let your initial opinion fool you because there are like 10+ chairs and a dedicated hair washing room (with charging stations) there. I was informed my cut included a wash, style, and cleanup which was much appreciated. I showed her a few examples of hairstyles that stood out to me and she gaved me her open and honest expert opinion which was so nice. I loved she didn't just say yes we can do that and then hit my hair. We took a few minutes discussing options and we decided on a cut that would give me the effect I desired yet room for growth. Samaia's skillset transformed my hair and gave me the Cinderella effect of transforming me from a pumpkin to a beautiful glass carriage. She took her time and carefully used scissors and plenty of different tools for my hair. Many of which where the first I've seen even with my multiple visits to salons and barbershops in my lifetime. What stood out to me though was her approach to educate and demonstrate how to utilize tools when at home. It felt achievable and I even ended up purchasing a diffuser tool for my blowdryer. My hair feels and looks like a celebrity cut and I am so thankful that Samaia was able to give me the haircut I've been wanting to have for the longest time. I'll definitely be back!!

I was super disappointed with the haircut I received at Apotheca & how the situation was handled…read moreafterward. JJ was no longer at the salon so I selected an appt based on time availability & was scheduled with a newer stylist (Belle). I came in asking for a 3-in trim long invisible layers to keep my existing shape & a small trim to my face-framing. After the haircut my hair was styled so it was difficult to tell how the hair cut came out. Once I got home wet my hair & let it air-dry (how I normally wore it) I could see that my face-framing was very uneven-my right side was noticeably shorter than my left & both sides were cut bluntly instead of softly sloping. I went back to the salon so this could be fixed. Instead of my bangs being corrected they ended up more uneven & way shorter. When I pointed this out the stylist kept cutting more off the right side without checking in. Eventually I was told that the way my hair was falling was just "how my hair grows" & that I would need to style it-which wasn't true for me as I normally air-dried my hair & it fell well. This was esp upsetting bc it was NYE. I had to go to another salon Swamp Mermaid with Tori the same day to fix my bangs so I could attend my plans. Bc of how badly they were cut she had to cut them much shorter just to restore any flow, leaving me with bangs I asked Tori for her opinion on the rest of my haircut. She turned me around handed me a mirror & pointed out all the random short chunks throughout my hair explaining that it was uneven -- especially on the right side & in the back while the left side had noticeably longer layers. Some of these short chunks were about 6 in shorter than the overall length of the rest of my hair. She didn't have enough time that day to properly fix it so we scheduled another appt to correct the rest of the cut. When I contacted Apotheca I only asked for a partial refund to cover the cost of having my bangs fixed elsewhere. I was told they didn't offer refunds & only allowed you to return to the same stylist -- which I had already done & it made things worse. After back & forth I was offered a credit but it didn't cover what I actually paid once their mandatory "safety & sustainability" fee deposit & tip were included. I also asked if someone more experienced (or the owner) could look at my hair so they could see what went wrong & possibly use it as a training opportunity but they didn't follow up on that & I never spoke to the owner directly. When I went back to the salon the situation became even more frustrating. There were no notes on my account about this credit so I spent quite a bit of time there while the front desk employee contacted the owner multiple times to confirm it since he didn't remember my case. Even using the credit was difficult because none of the products in the store had prices & the employee didn't know how to use their computer system to look them up. I ended up having to look them up myself online just to use the credit. Based on the uneven haircut the need to pay another salon to correct it & the difficulty resolving the situation with Apotheca afterward this has been one of the most frustrating haircut experiences I've had. I'm currently 3 cuts into fixing this haircut & will need more because of the length difference between the random short pieces at the outer layer of my hair compared to the rest of my hair. Tori has been great throughout this process. Based on her recommendations she was conservative with the cuts because so far we have cut about an additional 4 in beyond the original 3 in cut at Apotheca. She understood that I didn't want my hair to go above my shoulders so she recommended fixing my hair over multiple sessions to give it time to grow. She consistently checked in with me to make sure everything was feeling & looking good which was something Apotheca didn't do even after I let them know the cut wasn't right. I'm sharing this experience so future clients know what happened & how the situation was handled. I recommend you skip this place & go to Swamp Mermaid instead.

Love Anastasia. She's the best in town. She does the lashes quick enough around 1-1.5hrs and she…read moredoes it gently which is nice

Anastasiia has an expert eye to determine which lash style compliments you the most. These lashes…read moredo not budge which allows me to go once a month. I've tried several lash places and trust me, she truly is the best!

I walked in and there were already two people in a queue waiting to have their eyebrows threaded. I…read moreasked how long the wait would be and was told it wouldn't be too long. I waited about 10 minutes. The threading was wonderful. I loved how much effort went into making my eyebrows match again. The woman who did my eyebrows was very nice, never forcing me to pay for a service I didn't need. I will be back!

Wonderful experience start to finish. Friendly greeting as soon as I walked in, good consultation…read morewhere she asked what I wanted. Brows turned out amazing, thoughtful conversation, and she completed her work by massaging in some calming lotion. I could tell she had many repeat customers by how she was talking to others in the lobby. And for good reason! Will be back. Thank you!

Rosie was very fast and kind. I didn't have to tell her how I wanted my eyebrows to look, she just…read moremade them look beautiful and natural (the way I like them)! She is also very affordable and I went early in the morning near when they opened so she got me in very quickly!

Today was my second time coming to Rosie and I can't express how much I love her! The first time I…read morewas so nervous letting someone else do my brows but she made me feel very comfortable. She asked what look I was going for and ensured me that I would be good. I already have thin brows so I didn't want too much taken off and she created her magic! Looked like I drew them on and filled them in myself! Todays visit, I called Rosie before heading her way to make sure she was open due to the weather and because I was traveling from Austin. She told me she was however, due to the weather and getting wrapped up in work, it took me a bit longer to get to her then I initially told her. Instead of her just leaving, she actually reached out to me to make sure I was still on my way and waited until I arrived. This is the type of customer service that will keep me coming back for sure. And of course she did a wonderful job on my brows again. I highly recommend Rosie for your brow needs!

I came in w brows I was unhappy with and Dee fixed them without an appointment when she was leaving…read morefor the day. She's my new brow girl. Natalie always does my lashes exactly how I want them. I'm a loyal customer going on 3 years I think!

Stephanie was amazing. Extremely professional and caring. The shop is decorated nicely and warm…read moreand inviting. They also have a boutique area with really cute things.

I stumbled this spa on Instagram for a $59 LED and hydra mask facial. The communication with the…read morestaff is on point with texts/calls, the receptionist Kelsey is so sweet and helpful. I recommend giving this place a try. They offer many beauty treatments.

Consistently good service. I have gotten laser hair removal, IV therapy and PRF at this location…read more The owners are a little pushy at times but the deals are good. Sometimes I have to wait awhile for service which is why I don't give 5 stars, also for the lack oftransparency with the providers.

1st time here and I was greeted by the owner Sarah wonderful lady gave me the biggest smile…read more She is a superwomen!!! Loved how gentle and OCD she was top it all of she was quick and professional. I felt like I can hang out here all day! Friends come support this wonderful establishment, I know I will be back here very 3 weeks She is closed on Tuesday FYI: after threading walk over next door to First Chinese BBQ (review is next)

I happened to be going to grocery shop at MT Supermarket and saw that Royal Brows was open. I'd…read morebeen watching them construct the inside in anticipation a couple months ago. Used to get my eyebrows threaded in Houston and when I was in college at UT, my Pakistani roommate would give me recs for ladies who would do it. But they were usually working out of their apartment. Saru (excuse me if I misspelled) helped me and she was fantastic. The most painless and quick session I've ever had. Her service was excellent, she kept me comfortable and checked in with how I was doing. I learned she has 10 years experience and is the owner. Price is excellent as well. $15 for eyebrows and upper lip