We are thrilled with our new bathroom. Bay State's team was great at communicating with us about…read moreeach aspect of the job, from helping us understand the design process to helping ensure the final touches were right. Clara created the design with me, and Andreina was our project manager. Jimmy, Marcio, and David were careful with our house and with keeping our cat inside. :) They are not cheap, but the quality is excellent. My bathroom is now the only place in my old house with square walls and level floors. The tilework is beautiful as well.

Initial calls for gut kitchen and adjacent bathroom renovation + removal of load bearing wall went…read morewell with Sabrina and Ray - they assured us they have done many similar projects in the area successfully and on time. From the many positive and detailed yelp/google/houzz/angi reviews that had great end result pictures, we were convinced to move forward. Sabrina turned around the estimate for labor and some materials allowance quickly along with separate helpful tiered pricing guidance PDFs for kitchen and bathroom finishes to be purchased separately. Tile guidance was a bit off and a few categories like vanity, counter, mirror, light fixture in bathroom and plumbing for kitchen were missing. Vendors showed us finishes across all price tiers so it took us an extra week to finalize selections. Unfortunately we were told this delayed the project by a month. We were asked to wait on the kitchen design until after the engineering work for removal of the load bearing wall and addition of shear walls. Since we had a choice on the location of the shear walls, we preferred to do the design in tandem. I used cabinets.com to create my own rendering of the kitchen layout we wanted and provided them the full dimensions. The day before the approved structural wall work was to begin they sent their own drawing which had the wrong wall locations. After talking to both David and Dayna we realized her and the designer were not brought up to speed on the engineering work. Dayna then setup a productive Zoom call with the designer directly and we got my drawing to be updated with a few suggestions and required spacing and panels. The biggest mistake in the project came from one of their subcontractors employees who removed the plastic cover over our basement sink and cleaned off tools and plaster in it clogging the drain. Bay State quickly sent the drywall guy back over to unclog it. The project took just under 4 months to complete. Bay State and their subcontractors apart from the sink issue did not cut corners, often went above and beyond, and completed top quality finishes. No up-charge on materials was another big positive. The actual work done by the plumber (Mr Fix-It), electrician (Marcus Quintino), tile guys, drywall guy, cabinets guys, floor guys, and painters (AJA Painting) was excellent and we are very happy with our new space. Marcio was the MVP of their team - always calm, listened attentively to our many questions, provided great suggestions, and constantly asked the subcontractors to clean up. If they forgot, he cleaned up himself. His wife also worked tirelessly all day cleaning up at the end of the project. Things constantly move around and change during construction and it was difficult to get a clear picture of the plan each day. Andreina and at the start Dayna heard from us every week and always answered the phone and tried their best to chase down answers from others and get us the latest information. The billing process is very straightforward and Andreina provided further detail on line items as needed. Jose was always positive and happy to pass along feedback from us to the office when he swung by. Sabrina provided helpful guidance at the start in choosing our cabinets, counters, and hardware. David continually helped move the project along and has ensured everything is to our liking while encouraging us to pass along any punch list items. I would recommend Bay State for their quality of work, integrity, and communication. My main constructive feedback is on the design process and keeping everyone in sync throughout the project on the latest information.

Phil was an absolute pleasure to work with from start to finish. He was incredibly friendly,…read moreknowledgeable, and responsive, always quick to answer texts and questions throughout the process. He was also very reasonably priced. Phil and his team did a phenomenal job sanding down our existing wood floors, which were heavily scratched, and applying a beautiful new stain and finish, they truly look brand new. What really set Phil apart was his flexibility and commitment to customer satisfaction. When I asked him to come back to address a couple of very minor touch-ups, he didn't hesitate at all. He returned promptly, didn't charge an extra cent, and made it clear that his priority was making sure I was completely happy. I highly recommend Phil to anyone looking for top-quality wood floor refinishing and outstanding service.

Phil has reasonable prices, his team does quality work, and they are polite and efficient.read more

Tony did a great job on my floors! He was prompt and responsive, and honored the estimate he gave…read moreme. I have a very small condo and I had no idea how they would find space to move everything around to do the job, but they did! Another challenge was that I have this awesome but very large, heavy storage bed. I had no idea how it could be moved out of the way even if it were disassembled. Tony suggested we just leave it there and refinish around it. Brilliant! I would only have put the bed back on top of it away. If I ever want to sell, I can remove the bed and do it then. So to recap, they managed to do a job I thought was basically impossible in only two days and at a reasonable price. Thanks, Tony!

Used Yelp to find a hardwood contractor and Tony was the first to respond. He met with me the very…read morenext day to provide a quote, which was extremely fair and offered the best value compared to others we received. Tony arrived on time, completed the job within the estimated timeframe, and was professional, friendly, and responsive throughout the process. Highly recommend!

NEDC did a major design and renovation on our house in 2024, centering around the kitchen. It's…read morestill amazing to me how much positive impact this project has had on our lives. The new open space is just a joy to be in, even when we're not cooking, but even more so when we are. We are grateful for Schneidee's guidance through the design phase, recommending so much we would never have thought of ourselves, and generally being sure the new space would work for us. And it was tremendously comforting to have someone of John's expertise and resourcefulness guiding us through construction. Both Schneidee and John were a real pleasure to work with. I must admit, I thought "lifting spirits with spaces" was just a nice slogan, but it is indeed a real experience we have everyday. Super happy and super grateful!

We had a terrific experience working with David and his team. Our project ended up being smaller in…read morescope than we had originally anticipated, so David ended up giving us referrals to colleagues, rather than us working with him directly, but the interactions that we had with NEDC were, enjoyable, informative, and inspiring. David listened to our concerns and our ideas, and then brought other ideas to the table that we never would have thought of, but which would creatively solve our problems. He was a great listener, and then direct end up front with us about possibilities. We hope that we will have the opportunity to work with NEDC on a longer-term basis in the future.

Responded quickly and able to complete job within days…read more price was great. Excellent job. Would definitely recommend.

I will start that the floors look good…read more I was verbally disrespected by this company. There was a lack of communication and timing of the entire process. In the beginning, I was not told this would be a two day job. They were late on both days of this job. The time was underestimated each day for the job. They parked illegally in a driveway, blocking two cars access to leave. They left the floors dirty and did not clean up. I wish I would have known that I could have to clean up after them, so I could have planned this additional work. They left the heater at 76 degrees for two days WITHOUT asking me. I had to rush an hour's drive just to turn off the heat. The gas bill will be very high. I was not told that my electricity would be used for this service of floor repair. I was not told that the heater would run for two days. I debated to put 3 stars for the good looking floor, but the cons outnumber the pros.

Very professional responded quickly for a quote and maintained good communication throughout the…read moreprocess. Protected our belongings using plastic to seal off other rooms and cleaned up after. The floors look great, back to original beauty. Thank you, would definitely recommend. Also a very good price for the job!

If you're in the need for any floor work whether repair work, partial or full install Ken is your…read moreguy. I found him on a Google search. I called, he showed up within two hours. He assessed the damage areas and within three hours I had a quote for two different options. No need to feel like I needed to negotiate as his pricing was excellent. Ken was able to get a couple guys to my house within 2 days. We were walking on the areas within 48 hours. That included the repair, stain and polyurethane process. In addition to the excellent service, Ken was a great communicator....including some good humor. I will NOT have any floor work done by anyone else as long I am in his company service area.

Fair pricing and good quality work. Went above an beyond searching for wood that matched our…read moreoutdated floors

This small business is very responsive, reasonable and helpful. The owner has a sense of integrity…read morewhen it comes to his work quality. My floors came out absolutely fantastic.

Kevin did a fantastic job refinishing our hardwood floors. He was reliable. good clean-up. and…read moreworth every penny (he was affordable for our budget). I recommend him to family and friends. and would definitely use him again.

Kevin is superbly qualified, hardworking, courteous, and knowledgeable. He and his crew installed a…read morebasement-engineered hardwood floor in one day. I would recommend him highly!