I had a most wonderful cleaning from this crew. They showed up on time and did excellent work. They…read moreeven folded my towels in an artistic fashion like how they do in hotels and cruise ships! The price was reasonable and there were no surprises. I would hire them again for sure.

I've booked cleanings with KG Home Services around 10 times now, and every single experience has…read morebeen amazing. We've had Renata and her team clean our home each time, and she is truly hands down INCREDIBLE. Scheduling is always quick and easy with Kelly and she is so responsive. I genuinely look forward to cleaning days--my home always smells and feels so fresh afterward. As a new mom, having their help has been such a gift. They cleaned our home before I was pregnant, through pregnancy when things became more difficult, and during the newborn trenches when it truly felt like a treat. Now, as a mom to a 10-month-old, deep cleaning can be tough, so I will absolutely continue using their services like I have since 2024. Their prices have always been very fair and reasonable, and the quality is exceptional. I cannot recommend them enough--don't hesitate to book with them!

We are thrilled with our new bathroom. Bay State's team was great at communicating with us about…read moreeach aspect of the job, from helping us understand the design process to helping ensure the final touches were right. Clara created the design with me, and Andreina was our project manager. Jimmy, Marcio, and David were careful with our house and with keeping our cat inside. :) They are not cheap, but the quality is excellent. My bathroom is now the only place in my old house with square walls and level floors. The tilework is beautiful as well.

Initial calls for gut kitchen and adjacent bathroom renovation + removal of load bearing wall went…read morewell with Sabrina and Ray - they assured us they have done many similar projects in the area successfully and on time. From the many positive and detailed yelp/google/houzz/angi reviews that had great end result pictures, we were convinced to move forward. Sabrina turned around the estimate for labor and some materials allowance quickly along with separate helpful tiered pricing guidance PDFs for kitchen and bathroom finishes to be purchased separately. Tile guidance was a bit off and a few categories like vanity, counter, mirror, light fixture in bathroom and plumbing for kitchen were missing. Vendors showed us finishes across all price tiers so it took us an extra week to finalize selections. Unfortunately we were told this delayed the project by a month. We were asked to wait on the kitchen design until after the engineering work for removal of the load bearing wall and addition of shear walls. Since we had a choice on the location of the shear walls, we preferred to do the design in tandem. I used cabinets.com to create my own rendering of the kitchen layout we wanted and provided them the full dimensions. The day before the approved structural wall work was to begin they sent their own drawing which had the wrong wall locations. After talking to both David and Dayna we realized her and the designer were not brought up to speed on the engineering work. Dayna then setup a productive Zoom call with the designer directly and we got my drawing to be updated with a few suggestions and required spacing and panels. The biggest mistake in the project came from one of their subcontractors employees who removed the plastic cover over our basement sink and cleaned off tools and plaster in it clogging the drain. Bay State quickly sent the drywall guy back over to unclog it. The project took just under 4 months to complete. Bay State and their subcontractors apart from the sink issue did not cut corners, often went above and beyond, and completed top quality finishes. No up-charge on materials was another big positive. The actual work done by the plumber (Mr Fix-It), electrician (Marcus Quintino), tile guys, drywall guy, cabinets guys, floor guys, and painters (AJA Painting) was excellent and we are very happy with our new space. Marcio was the MVP of their team - always calm, listened attentively to our many questions, provided great suggestions, and constantly asked the subcontractors to clean up. If they forgot, he cleaned up himself. His wife also worked tirelessly all day cleaning up at the end of the project. Things constantly move around and change during construction and it was difficult to get a clear picture of the plan each day. Andreina and at the start Dayna heard from us every week and always answered the phone and tried their best to chase down answers from others and get us the latest information. The billing process is very straightforward and Andreina provided further detail on line items as needed. Jose was always positive and happy to pass along feedback from us to the office when he swung by. Sabrina provided helpful guidance at the start in choosing our cabinets, counters, and hardware. David continually helped move the project along and has ensured everything is to our liking while encouraging us to pass along any punch list items. I would recommend Bay State for their quality of work, integrity, and communication. My main constructive feedback is on the design process and keeping everyone in sync throughout the project on the latest information.

NEDC did a major design and renovation on our house in 2024, centering around the kitchen. It's…read morestill amazing to me how much positive impact this project has had on our lives. The new open space is just a joy to be in, even when we're not cooking, but even more so when we are. We are grateful for Schneidee's guidance through the design phase, recommending so much we would never have thought of ourselves, and generally being sure the new space would work for us. And it was tremendously comforting to have someone of John's expertise and resourcefulness guiding us through construction. Both Schneidee and John were a real pleasure to work with. I must admit, I thought "lifting spirits with spaces" was just a nice slogan, but it is indeed a real experience we have everyday. Super happy and super grateful!

We had a terrific experience working with David and his team. Our project ended up being smaller in…read morescope than we had originally anticipated, so David ended up giving us referrals to colleagues, rather than us working with him directly, but the interactions that we had with NEDC were, enjoyable, informative, and inspiring. David listened to our concerns and our ideas, and then brought other ideas to the table that we never would have thought of, but which would creatively solve our problems. He was a great listener, and then direct end up front with us about possibilities. We hope that we will have the opportunity to work with NEDC on a longer-term basis in the future.