I had a very disappointing and painful experience at Abington Family Dental Care…read more On 10/16, Dr. Jenna Bablouzian performed a filling on my tooth #19. I had no pain at all before the procedure. Shortly after the filling, I developed severe and persistent pain. I returned for a follow-up on 10/18 and clearly reported significant pain. However, the issue was not properly diagnosed, and I was told to wait. I then suffered weeks of worsening pain, including pain even when breathing, before the real problem was finally identified on 11/8. At that visit, Dr. Jenna Bablouzian acknowledged that there were cracks in the tooth and that drilling had caused them to worsen, now requiring a root canal or extraction. These cracks existed before the filling but were not identified before treatment or at the first follow-up, even though they were later visible through simple intraoral photos. Most concerning was the lack of proper communication and informed consent. The risks were not verbally explained before the filling, and this was later acknowledged by Dr. Jenna. Had I been properly informed of the condition of my tooth and the risks, I would have chosen a different treatment plan and avoided weeks of unnecessary pain. I raised these concerns with the practice manager, Vanessa, but instead of accountability, I received generic explanations that did not address the missed diagnosis, delayed care, lack of informed consent, or the prolonged pain I endured. Additionally, after raising my concerns, I later received a bill for the intraoral photos taken on 11/8. I was never informed that these photos would be charged, no fee was discussed that day, and no charge was collected at checkout. Receiving a bill afterward for undisclosed charges was unexpected and deeply concerning. This experience caused significant physical pain and stress. I would strongly encourage patients to ask very detailed questions, confirm all costs in advance, and consider seeking a second opinion before receiving treatment here. After this, I received a voicemail from Dr. Jenna stating that because I requested a remedy and indicated I would file a complaint, she viewed this as a "threat," and that this was the reason a dismissal letter was issued. Hearing that a patient's attempt to seek resolution and exercise the right to file a complaint was interpreted as a threat was extremely concerning, and further reinforced my decision to warn others about this experience.

I would give zero stars if possible!!! They are scamming people!! Claiming to have done work that…read moreis not completed! Don't go here but if you do, Watch your bill and be sure to have the work done explained ahead of time, so you can be sure it is completed as planned.... They told my mother they did a deep cleaning but never even touched her gum line.... I wouldn't even call this a cleaning.... I'm not sure if they thought due to her age they could just charge her for whatever they wanted, but this is completely unacceptable!! Trying to claim they did work that clearly didn't happen, and making every excuse possible for it, down to claiming they recorded the work being completed, I'm sorry did you tell me you were filming me, are you offering to let me see this supposed film? Completely ridiculous, try anywhere else save yourself the headache!!

After we emerged from Covid, I set up an appointment for a cleaning and check-up. The hygienist…read moretook some x-rays and had the dentist come in to look at a potential crack in a molar. It was recommended I make an appointment to get a crown (all this was new to me as the only issue I've ever had was a couple of cavities as a kid). The hygienist gave me a goodie bag of toothpaste and sent me on my way - without a cleaning. I asked why I wasn't getting a cleaning and she said she ran out of time and they would schedule a cleaning for me AFTER I get a crown. An annual cleaning (much needed due to covid) was being held hostage until I had a crown put in. I shared how unhappy I was with them and never went back. Thanks to Abington, I now get pretty anxious when I have to go to the dentist. Thanks for that. Response to the note left by manager: Wow! The fact that you cannot find me as a patient is not surprising as poorly as this office is run. And yes, I live in MA, and I have left the right review for the right place (although it did take some effort since there is more than one location). I made my displeasure with the situation very clear both in person after the visit and over the phone when they tried to schedule a follow-up appt.

From the owner: At Beyond Dental Health in Abington, our compassionate and skilled dentists, along with our…read morededicated team, are committed to helping you and your family achieve lifelong healthy and beautiful smiles. We provide a comprehensive range of dental services in a warm and inviting atmosphere, ensuring that every treatment is personalized to meet your unique needs and comfort. We invite you to schedule an appointment with our doctors and team members and discover the difference in our approach to comprehensive dentistry. We look forward to meeting you!

Amazing dentist. All the staff is great. Paula always helps people get in asap. Most people hate or…read morefear going to dentist. He will esse that.

I was Amaze by the service of my hygienist at he's office, great service and great care... my…read morefirst visit and I loved it... (not cleaning part) but that is part of the package lmao! I guess I finally found my dentist!

Excellent attentive staff, dentist is amazing. Very happy and will never go anywhere else for my…read morecleanings and dental work.

If you have dental anxiety and do not like going to the dentist- you will feel comfortable here! I…read morerecently moved to Weymouth, and needed a new dentist. After one big strike out at another practice, I came here and Dr. Park and her team took excellent care of me! She is so kind and gentle. I had some fillings done, and she is really quick and has a fun banter with her assistant which helps me not think about getting my teeth drilled. I also recently had a cleaning with Hayley, and she was great too- super friendly! She was patient with me and it was a pretty painless and stress free cleaning. I could not recommend this place enough, especially if you are a nervous patient like me!

10/16/23 The thought of going to the dentist brings me…read moreextreme anxiety. I looked into a dental office and chose Beyond Dental. I definitely made the right choice. Haley (the best hygienist ever!) took the time to make me feel comfortable and answered all of my questions. She truly went above and beyond. Thank you Haley and Dr. Park for easing my fears. Sincerely, Rose

I've been coming to this office for over 20 years, but the service has gone downhill since Dr…read more Blatz retired. I showed up for a routine cleaning and was denied care because I declined X-rays--despite having them two years ago and knowing they're not required by MA law for a cleaning. I explained that I pay out of pocket and couldn't afford unnecessary extras, but the dentist brushed me off and told me to find another office. When I said I'd leave a review, another dentist arrogantly replied that he would just remove it. The issue wasn't just the policy--it was the blatant disrespect and lack of professionalism. I left without care and won't be returning.

I've been going here for years. I tried other dental offices in the area and in Cambridge…read more Everywhere else pales in comparison. The professionals there are so lovely and thorough. I always leave feeling well cared for and my teeth feel amazing. The hygienists and the doctor aren't isn't the type to do or recommend needless procedures just for $$$ like other places I've been to. 10/10.

I'm a person who hates the dentist. I have major dental issues, I have all my life, and I've seen…read moreprobably 8 or 9 different dentists because of my fear of them, the environment, and the work that has to be done. Coming to Stetson Dental Care, however, was the best thing I could have done. I decided to finally come here after some prodding from my parents to finally get some work done on my teeth. I'm not talking about just a filling or two, but major dental work over a number of weeks. After sitting down and having my financial options explained to me in the most easy to understand terms, I was told that they would do everything to make it as cost effective relative to my health and dental longevity as they could, and I'm completely under the impression that they're doing that, and then some. My biggest fear is the Novocaine, and pre-dental prep. Needles have never worked well with me, and with someone who has always had awful experiences, I can't believe I waited so long to come to this place. Dr. Khadivi is an amazingly skilled dentist, and his support nurses are just as great. He talked me through everything he was going to do, and proceeded in a way that nobody else had ever done before. My worries flew out the window, and when I came back the next week, any sign of my fear had gone completely out the window. A couple of my friends have asked why I've been feeling better about myself lately, and I can very positively, and absolutely say that it's because I've been going here to get dental care that I've so desperately needed, and recommend it wholeheartedly.

It's interesting to see the different extremes of reviews for Stetson Dental. I called recently to…read moreinquire about a service and had the worst customer service. She was belligerent, rude, kept cutting me off and acted like I was bothering her. If you don't know the answers and can't be civil, find someone in the office who can. It reflects poorly on the business. I went elsewhere, and they scheduled me the next day and were welcoming upon arrival. They more than met expectations, as a business should that relies on customers!

The staff,Linda and Mary,are a delight to deal with,Dr Schipani same deal,he actually listens when…read moreu tell him something!! Good guy. I like him. Dan Clark

From the owner: Dental Officeread more

Both my daughters go here and trust their dentist ! My youngest daughter was and still is very shy…read moreand can become very anxious especially when it comes to a dr appointment or dentist appointment!! But she has no issues with this dentist and she actually leaves with a smile on her face ! Thank goodness for good dentists .. both my daughters are happy with this dentist and have no issues coming here !! It is very clean as well is the workers whom are very comforting and friendly !!! We will be sticking with this dentist

Fraudulent billing practices. Threatened small claims court over a $219 balance and when they…read morecanceled an appointment and refused to treat our child because of the outstanding balance, they charged us a same-day cancellation fee. Beware.

very poor customer service. don't answer phones or return calls. reception staff poorly trained…read more either incompetent or rude.

I received a postal flyer from this office. As with all dentists I went there with some…read moretrepidation. The chance I took was richly rewarded. With knowledge if not the prognosis. I need a lot of dental work. During my visit I received more information about how to best take care of my teeth and the series of procedures I require to bring my teeth back to health. Everything (everything!) was explained in great detail. Not just what I need but exactly why and how. I'm not looking forward to the oral gauntlet I'm going to be travelling but I'm going in with the upmost confidence that the results will be well worth it and much appreciated. These folks are great. Jeff Craig