If I could give negative stars, I would. It looks like they did absolutely nothing and on top of it, it looks worse in some spots. There is still dirt and debris all over my house and patio. The windows are completely splotchy and look terrible. This place is a huge SCAM. The pictures say it all. read more

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Do NOT call them, I called asking for a quote - had to sit through 2 sales pitches on the phone (I'm already calling you I dont need pitches) to then be qouted 900 dollars (with the 10 percent off of course), I said that seems really high and they immediately dropped it to around 500?! I said I wasnt interested and call ended. They then proceed to call me like 2 times a day every day - I answered 4 times asking them to stop calling me and it just keeps happening. Asked again today and hopefully it sticks this time. read more

I had them out to wash my house a few years ago. They did a fine job and I had no issues. Since then they have BOMBARDED me with calls and texts hoping to wash my house again. I've told them repeatedly that I'm not interested and to take my number off their list. Yet I get a call or text at least once a week. It's practically harassment at this point. Because of this I don't think I would use their services again. read more

They quoted a price hat was at least double that of other services. Rep then came back with a discount of 30% if I lock in the price with a CC at that time. After declining, I received several messages that they were "in the area and would do it at cost." Again, reducing the inflated original price. I have since received 12 phone calls in 2 days, nearly every 50 minutes from them. Obviously focused on high pressure sales and hoping you are gullible enough to take their first quote. read more

they did a **** terrible job. I still had **** stains all over my concrete and it cost so much **** money. I want a refund because these **** did nothing and they were there for like 30 minutes. They should all be fired and not be accompany anymore. read more

Perfect Power Wash - BEFORE - Pressure Washers Near Me - Norton, Ohio

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They did a good job last year for my house, then this year I don't need power wash, they called me like 200+ times per T Mobile phone record, and telling me it is a membership that I can not cancel, I have to do a powerwash or pay them 25% of what I paid last year, funnier than that, they recorder me questioning them what is this about and using as a proof that I had a membership. It has reached to harassing me. I do NOT recommend them for any job. read more

ppw does not power wash your home. For 800 dollars they stand 15 feet away on ground and spray chemicals on 2 story home and gone in 45 min. Did you want you gutters clean? That's an additional job. Now, I have to get windows cleaned from white chemical residue. Never again! read more

Quote was competitive. Tech did an excellent job on driveway & sidewalk. Happy with finished results!

HORRIBLE - SCAM - do not use. We hired to clean a stain off our roof. They sprayed bleach and killed our front lawn and flower beds. I called and they said they would come out within 10 biz days to reseed the lawn. I sent pic of damage. NOTHING NO SHOW or call. They showed up to get paid but basically besides damage that's all we got. read more

I must say that I am very disappointed with this company. Eric who is the commercial account manager came and did a walk thru here at the building I work in. We did a full walk thru and I was very specific on what we needed done in our garage. He expressed that he does have auto scrubbers and that he had a team that would be able to complete the project but on the day it was supposed to be done and after being stressed out trying to move my tenants vehicle Eric only sends two guys to my property with no auto scrubbers and they didn't even know that they had to clean the floors first or what the size of the garage was so they couldn't even fit their trucks in here so before they left they said Eric will be reaching out. As of 6-1-26 no one has called to even apologies for the inconvenience. I would not recommend this company at all. Very unprofessional read more

PPW does not do a good job, their services are overpriced, they are pushy and are trying to trap consumers in verbal agreements that the consumer originally said no to without sending any terms and conditions nor having a signed contract. They are not doing good business and should not be trusted. read more

Inquired about a last week on line. Big mistake, literally being called 2-3 times a day by a robot and nobody is there. I answer and they put me on hold for awhile and then I get disconnected. Big mistake read more

While the simple house cleaning was performed okay, the technician used brute strength to try to clean a stubborn algae stain on the vinyl siding. Apparently he used high pressure at an angle that forced water up and under the siding, allowing water to run down the second floor wall behind the siding where it passed into the attic crawl space below the wall and ultimately into the family room below the attic crawl space. Even I know that you don't use high pressure at an upward angle on the siding so that the water doesn't get behind the siding. So the house is clean but the crawl space is wet and the ceiling of my family room is wet. Not worth it when considering the drying out and drywall repair needed to fix the water intrusion. read more

I was quoted a price for requested service and it seemed pretty good so I booked them. 3 weeks, 3 visits, and lots of work on my end later, services still haven't been completed despite them charging me the full amount up front. Multiple calls, voicemails, texts, and pictures sent to them with zero response. I'm disputing the charges with my bank and would never do business with these incompetent crooks again. read more

Perfect Power Wash - $1100 worth of "cleaning and sealing." - Pressure Washers Near Me - Norton, Ohio

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The worst customer service I have experienced in a long long time. Perfect Power Wash has been installing my Christmas light for a few years. I enjoyed having the lights and paid a lot of money for the service. The last technician ripped the lights from my gutter causing damage. I called for them to fix it and they refuse... they won't even come out to look at it. They told me that the photos I sent are enough for them to confirm they didn't cause the damage. The gutter is 20ft or so off the ground. Photos are not enough. And all I am asking is that they send someone to assess the damage. I am amazed at how poor their customer service is... they rather argue on the phone than find a resolution. Absolute terrible service. Bottom line is if they don't damage your property you'll be fine but if they do... don't expect them to give you the time of day. I guess it's the old... buyer beware. read more

Here a few items: 1. Last year we had the service completed and the technician did a nice job. He moved items for us on our porch and patio and was very neat and clean. 2. We then started to receive emails the following year stating that we signed up for a membership. There was no written contract, just a recording of the phone call. 3. Upon receiving the email, I sent a message and asked for it to be cancelled. We did not need this service done because we just had new windows and siding put on our house. 4. Basic response was too bad. I asked for the written contract to which there was none. They sent me the recording of the phone call that they had with my husband, and it is not very clear what he said yes to. I felt it was sneaky. 4. So, we had them come out and complete service and told several people we are done with them. 5. Nothing was moved. My windows are filthy. My front patio furniture is filthy and rug - again not moved. I am a reasonable person - but this is ridiculous. Be very careful and make sure you understand this contract discussion. read more

I called on June 20, 2024 and after speaking with Zach, I decided to move forward with this company. At first, I was under the impression that they would be at my house the next day. I then was told that they would be placing me on their schedule for any date between June 20 - July 3. Not sure if I was under the wrong impression initially regarding their scheduling, I agreed to wait for their arrival to occur between the dates provided. I was told that notice would be provided to me so I could prepare for their arrival. Today, I received a text message that they would be coming to power wash the house this afternoon. Seven minutes later I received a phone call stating that they were at my house, but it appeared that no one was home. We were not home at the time of the text or phone call. We could not come home in time to close upstairs windows that were left open. Unfortunately, we were told that we would have to be rescheduled for another day. I called Perfect Power Wash upon our return home and was told (by Cameron) that the notice I received was their standard procedure. I could not be provided any other type of notice, but I could speak to the scheduling department. In speaking with them, I was told that the earliest they could reschedule me was the week of July 15. I decided to cancel my service with them. They did not try to hold on to me as a customer. Seven minutes of notice was unacceptable. The customer service was not what I felt was deserving of the money that would be charged for their services. There are many other power washing companies out there. I recommend for anyone looking for this service, to look elsewhere. read more

This company is awful. Make sure you check their work. The Tech was leaving when I noticed several strips of siding had been torn form the house. As well, one of my flashing strips had damage that requires replacement. Perfect Perfect Power wash refuses to fix the damage to the flashing. Would not even agree to send a representative to look at the damage. read more

They have been calling here, weekdays, since 3/7, over a "one week special"; sometimes twice a day. Were using an 800# now it's a 440 The calls are always robo, left in voice mail so you've got to pick them up to delete them--am afraid by ignoring the icon I might be missing something important to me or my business. This is harassment and a total waste of time. Would NEVER do business this a company that is this inconsiderate. read more

The employee who came to do the wash was polite and competent. However, I was not satisfied with window sills which were still dirty after the work was done. When I contacted the company for a "redo", I was told that THEY were satisfied with the work. They said they can't get window sills cleaned, and the best they could offer was 40% discount next year. I am not interested in ever having them do any work at my house again, so the 40% discount is useless. I was told that windows were included, and I even asked the worker before he started if he was going to do the windows. He said yes, they are included. Evidently the company doesn't care if their customer is satisfied. They charged me $709 to power wash the house and deck which was supposedly a discount. I know that there are plenty of other companies which power wash houses, and I hope to find one that doesn't charge a fortune for an hour's work and is willing to clean what they say they will clean instead of giving a bunch of excuses. read more

I had perfect power wash out to clean my house. They did a terrible job, I took pictures of the final result, spoke to customer service and sent the pictures and their answer was that it was construction debris that their service could not remove. Aren't all homes new construction, no matter their age? So they can't get any house clean because they are all new construction at sometime? I paid $540 and they are refunding me $140 terrible, I'm paying $400 for a job that was awful. I hope anybody listening will not spend a dollar for this company to clean their home. read more

Work is at best terrible; they send untrained employees how are afraid to get on a ladder to clean a two-story roof. They tell you one thing on the phone as to what they will treat and ten they back track after you pay them and say something entirely different. My home was cleaner before they showed up! read more

DO NOT USE THIS SHAM OF A COMPANY!!!! They did a horrible job power washing my home, then refused to come back and fix it, even though I called within the hour of them leaving!!!! It's been a month, they never came out. I gave up. I'm going the legal route now. read more

Damaged lights and did not finish the job, left without telling me. I do not recommend.

Power washed deck and cleaned siding. Very pleased with service. Ppw also do my Xmas lights in winter which I'm very pleased with.

I called and asked for a quote to address an algae issue I was having on May 19, 2025. Ethan asked me if this was the first company I had called and I answered "no, it was not". He then badgered me into believing that I was getting a "great deal" because he was discounting the service. I told him I was feeling pressured and would appreciate it if he would just send me the quote via email. After asking me for my credit card # and many attempts to discount the work, he reluctantly agreed. One day later I get a call from someone claiming that "they are trying to fill up their schedule" and they could do the work for "cost" but I said I felt I was being pressured and I would never do business with them again. He just lost a sale...from a very disgruntled customer. read more

The worst service. They left a total mess. Window screens removed and left in yard. Areas that were clean are now dirty. Furniture moved and not put back. Landscaping damaged. Areas "cleaned" that I told not to touch. No return call after I left several messages. I am beyond upset. The landscape damage alone costs more half the charge. read more

Perfect Power Wash - Pressure Washers Near Me - Norton, Ohio

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Customer service reached out on June 21st!!! that's 6 weeks after I sent pics and a complaint!!!! They sent them back out on 6/26 and didn't fix anything!!! Now they are hounding me for payment and threatening to send to collections. You literally can wipe the dirt from the gutter with your finger! I am beyond disgusted with this company!!!! Did horrendous job, charged $410 for 1000 sq ft bungalow and small wooden deck out back. Window were all streaked, gutters still dirty in front (looks like they made an effort for about 2 ft then gave up), back of house has orange streaks. The deck looks the worse, didn't even move things off (had I know they were coming I would have moved the very few things that were on there). I could have done better job with a garden house. They don't schedule your house, they just randomly show up. Told 7 days, showed up in the 11th hour on the 7th day. Without any notice. I immediately emailed the sales person with pictures and my discontent. No response at all. No "I'm sorry" or " We will fix it". They came on 5/11/2023. read more

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First their price. It is high. The staff they sent were fine. Their equipment broke down before the job was complete. Another staff member returned the following day but parts of the house and deck were completely missed. Requested they fix via email and never heard back. There are better companies available for hire. Make sure you shop around and don't let them leave until you have checked all their work. I wasn't home when they returned and they certainly didn't walk the property to ensure it was complete. The photo below shows an entire section of fencing they missed. And no one has showed up to fix the mistake. read more

Perfect Power Wash - Pressure Washers Near Me - Norton, Ohio

I was scheduled to have the driveway pressure washed and sealed. When the technician arrived he gave me an additional quote to do the front walk and porch, whick I approved. He was to start at 4:00 .M., but had to leave to ut more fuel in his truck so he could run his equipment. He returned as we were leaving home at around 4:30 P.M. Upon returning home at around 8:00 P.M., we saw that nothing had been cleaned. Video of the driveway area by the garages shows no movement in that area during the time we were gone. Credit card was processed for the front walk, porch cleaning which wasn't done Pictures were sent to Kyle, the manager, and a message was left with customer service. As of yet, no response. read more

Quickest way to waste 300$. This is a scam. They told us that they wouldn't be able to get the chalky look out, which we understood, but what they didn't tell us was that they wouldn't get any of the dirt spots off or that our house would look worse than before they "cleaned" it. They said they'd call before coming but didn't. The guy showed up at the end of the day and spent maybe a half hour, that included set up and putting the sign in our yard then he was gone. My neighbors were shocked at how quick he was here and gone. We thought maybe he was coming back to finish. Not only did the dirt spots remain after the job was done, there were new streaks of dirt all over the house. The windows needed scrubbed and dirt got inside the house. We emailed to complain and rather than come out that week to check the job out they said send a picture and they would "look into it". We never heard from them. If you are looking for a true house cleaning, I'd suggest looking elsewhere or do it yourself. Either would have to be a better job than this company. read more

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Terrible experience! The tech was obviously never trained. He ruined our door, siding and driveway. My husband believes he used concrete cleaner for the whole house. We had called management and they just wanted to rewash the house and then "take off" for damage to door. We did not want anymore damage done to our house. One tech came out to reassess our house and admitted that there were issues. Management was arrogant and horrible to work with. Please save your money and don't hire this company! read more

Perfect Power Wash - Pressure Washers Near Me - Norton, Ohio

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Called to get an estimate. First estimate was $910. They called multiple times a day, finally giving me a price of $513. I scheduled Perfect Power Wash to power wash my home. My house has Hardie board siding and I wanted to ensure that they knew how to clean it without damage. The scheduler (Spencer) assured that they had experience with this material. Kelsey arrived on February 22, 2024. It was a rainy, dreary day. She was polite and told me what she would be doing. All work was done from the ground. I have a two story colonial and at no time did she use a ladder to reach the upper siding. When she was done, she did a soft sell on having my flagstone patio powerwashed and told me about some moss on my roof. As I said, the day was rainy and dreary so I did not go outside to inspect the job. Kelsey did tell me about some residue/staining from bird droppings and she was unable to remove the stains. I told her that I understood and would work on it myself. About a week later, we had a beautiful sunny day. I was walking around the house checking out the flower beds for any winter damage. That's when I noticed areas of the house that were apparently untouched by the power washing. Cobwebs with leaf debris clung to the underside of the first floor soffits. Covered patio furniture had not been pulled away from the house. (I would have moved the furniture if Kelsey was unable or not allowed to do so). Nothing was mentioned about it either at the beginning or end of service. There was dirt/debris that I was able to wipe away with my hand. I called the Customer Service number multiple times but was unable to talk with a person as the call always went to voice mail. No one ever called me back. Finally, on March 04 I was able to reach Matt who agreed to send someone out to redo the power wash. I was a good price but the job was not done well and the hassle of having to repeatedly call Customer Service was frustrating. I would not use Perfect Power Wash in the future. UPDATE: March 8. After several more calls to Customer Service, today I spoke with Joe. Joe arranged for Matthew and Bradley to come out today to revisit the job. Matthew and Bradley re-washed almost the entire house. They were very apologetic for the poorly done previous service. They did the job that I paid for and I'm very happy with the outcome. read more

Nope! Would not recommend. They came out in the summer of 2023. Provided no information on when they were arriving. They were insistent that it could be done without me here- my hose hookup is in the garage. Guy showed up at 8am. Hooked up hose at 8:10. Sat in his truck with my water leaking out of his truck hookup down the driveway. I went out to see if he was waiting for someone else while he was sitting in the cab drinking juice. He said know and something about his neck hurting. Told me there was an issue with the equipment and that's why my water was just leak all over the place. He finally started cleaning the house at 8:30. At 9:15 he told me there were issues with the soap coming out after he had already sprayed water over half the house. He finally figured out the soap issue and finished cleaning the house at 10:20. For over an hour, nothing was accomplished other than wasting gallons of my water. Why did it take me two years to write this? I finally got annoyed with them calling me repeatedly and leaving messages with a "great discount " to do the service again. I was home this last time and picked up the phone telling them that I don't ever want them back and that they were awful. The person on the phone just said ok, I'll take you off the list. I figured I should let them know the full story even though no one cares. I'm not sure if the issue was bad equipment or incompetence. Either way, I don't want them at my house. read more

Had driveway cleaned and sealed. While overall it is clean, there are spots all over that were missed. While the tech was here I asked if he could do a spot cleaning on the siding by our fireplace vent. He quoted $80 for it. I figured it was not done by him when I inspected as I could see no improvement. Then an $80 charge hit my credit card read more

Customer service at PPW is nonexistent. The promise of customer satisfaction is a lie. Go somewhere else.

READ before you contact this company! They canceled on us 3 times - the first time was because they said they don't do power washes on Friday's anymore, they were the ones who had scheduled us for a Friday. The second cancel was because they sent an inexperienced tech to our home who didn't know the best way to access our second story - They never followed up as promised to re-schedule, we had to do follow up with them to re-schedule. Lastly, the third time - they never showed up - when I called them, their customer service agent placed me on hold for about 15 minutes to "look into it" he came back with - "we are unable to wash part of your house". To further explain, it was a peak that is accessible from our second story roof near our front porch, easily accessible from a step ladder. What is interesting here is they had this info ahead of time when they quoted us using Google earth to look at our home and said none of this would be an issue ... After he advised me they can't wash our home - he said nothing more, it was an awkward 30-60 seconds or so. I was waiting for a follow up from him, an apology, anything! or another solution - they didn't even offer to power wash the other parts of the house, they basically just decided since they for some reason can't, or don't want to wash a small section of our home they just didn't show up for the job. Again, reiterating that I had to call them late in the afternoon to find out where they were as we had planned for them to be there, again, after the last two cancels. We wasted a lot of our time with these folks. The conclusion I came to based off of comments their tech made, and the overall poor customer service is; they most likely didn't want to give the neighbors a partial free power wash because our building is connected. I had asked the agent to have their manager Rob call me for further explanation, that never happened. In the end - there are many power washing companies out there, I wanted to take the time to write this out so you don't waste your time like we did. They could possibly do a good job if you are lucky enough to get them to show up or have techs experienced enough to do the job. I would HIGHLY advise not calling this company due to their very poor customer service, and especially if you own a condo or townhouse, they are clearly not capable of servicing this type of property or just not willing to do so for whatever they reason/s may be. Best of luck! read more

House pressure was fine - nothing outstanding but competently performed. The concrete wash was a disaster. They used too high-pressure wands on my walk, sidewalk, and apron resulting in damage to my concrete. They essentially stripped off the top layer completely exposing the aggregate layer. Their tech also took chunks of concrete off the seem edges. Although the concrete is 20 years old and had a few spots pitted, they aged it another 15 years in one wash. The aggregate is exposed everywhere. The walk to my front porch was fine but now has pits blasted out of the concrete and looks terrible. I raised the issue with their Customer Care and they blamed it on the concrete age. The tech did not use the right equipment (the orbital scrubber in their ads) and instead used the brute force of a very high-pressure wand. I have power-washed these areas in the past and never came close to this level of damage. Their customer care guy blamed the outcome on the age of the concrete. He said if they had used the orbital scrubber, the outcome would have worse. Bottom line, I am sorry I hired this company and I will need to have the area resurfaced which will cost a lot. If your concrete is aged, keep these guys away. read more

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I went with PPW after receiving an over the phone quote, I was told they do not charge until 24 hours after the service is completed to make sure the customer is happy with the service. I had a technician out on Friday. Our pavers were just placed last year we power washed them ourselves last season but to get the residual dirt and to seal the pavers we hired PPW. We were told one price over the phone, the technician told us another price but let us know we would get 30% off this year and lock in our rate for next year. Technician was nice. I had to leave to pick up kids and when I returned he was leaving. An hour later I go out to look at the pavers, there is dirt and polymer sand that was blown up sitting on top of the pavers. Our pavers are relatively new, so the technician loosened all the dirt and just left it to sit on top of the pavers. The PAVERS LOOKED WORSE AFTER THEY LEFT. I called customer service there was no answer. I called a second time to speak to a regular sales rep to get my info and experience documented. I let her know I was not happy with the dirt and sand being left on the pavers and I did not want to be charged until I spoke to someone regarding the service. I ended up power washing the pavers again to get them clean that night. Monday morning there's a charge from PPW but no phone call. I called customer service again, no answer. I finally got a regular sales rep he again "took down my information", no return call. I called customer service back again hours later. I spoke to customer service who told me that there sales team is given things to say and the payment is automatic. There's nothing she can do because her manager is out and her hands are tied. She asked me to send in pictures and someone would get back with me with a resolution. This is a great sales company because again the sales rep was so friendly and willing to answer questions to get a sale. After they have your card information there is zero follow up or concern regarding the service they provide. read more

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The technician they sent out left my house looking horrible, they had to come back out 2 more times just to fix the horrible job. Additionally they tripped electrical outlets, clogged up gutters, and washed out a ton of the color in my stamped concrete patio, which makes it look 10 years old instead of only a year. My window all had to be cleaned multiple times to get all the cleaner off. I would not recommend this company. read more

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