Hired to repair water damage to floor in bathroom. Estimate of $2450 was given & accepted with the…read moreidea there would be floor joists to replace. Ended up the joists just need to be braced, not replaced. Requested linoleum multiple times, but, finally allowed Shawn to use leftovers from another job instead. He said he hated installing linoleum. We went back & forth about it & I decided the outcome might be better if I just let him use the floating tiles, but, the tiles are not sticking right down the middle of the floor, so, I now regret this decision.
During the floor repair I asked Shawn if he might be able to install the bathtub & surround we'd already purchased. He said he would install it for an additional $940 labor & we agreed. He shored up the the pipes to the showerhead and installed the pipes for the new faucet. I gave him an additional $100 to purchase a new tub faucet. Shawn then informed us the costs were going to be higher as he had to go to Home Depot. He met with resistance and his attitude changed. I felt that since the joists did not have to be replaced & I'd relented on the flooring used that additional charges were unacceptable.
I left for an hour or two & when I returned Shawn was packing up & leaving the job undone. He said hooking up the plumbing to the tub was above his level of expertise, but, admitted it was more about how long it was taking (4 days) and his time was worth more. I told him usually a "contractor" would call in a plumber & would not leave us with an unfinished bathroom. We would have paid additional for the plumber, but, were not given that option. The toilet was not even reinstalled yet. There was a hole in the sheetrock where he'd fallen against it with his back. He agreed to leave his helper, who btw did a beautiful job on the baseboard, to install the toilet & repair the wall where the surround was to go. It was a huge back-sized hole and the repair, though diligently done, is concaved enough that the glue-up surround will not look right once installed unless it is replaced.
During the job tools and debris were left in the bathroom, in the hallway, in the kitchen, by the front door and outside in the yard. The bottom line is we would not recommend Heavenly Home Improvements to anyone, in fact, would advise against it.