Took me out to car to show what they were unable to fix. Could hardly see the scratch until he…read morepointed it out. They were great

Excellent service and outstanding results... 2026 Camry AWD with 100 mi. received pine cone damage…read more(big ponderosa pines next to driveway). Highly recommend for dents/dings!

This is the Ultimate body shop! My vehicle looks so good. The extra time they took to make it right…read morewas well worth it. What a great job! I will definitely use them again if I have another accident. .. but let's hope I don't have another accident!

I only take my truck to this location because Alex and the A&R team provide quality work and…read moreexcellent, honest customer service. I highly recommend them!

They did really excellent work! My car come out looking like how it looked before the runway car…read moretire hit me. I'm very pleased with there work and I would recommend them to anyone. Their customer service is very friendly and ready to answer all your questions about your car.

My car was rear-ended in Nob Hill on Valentine's Day (after a nice dinner out with my hubby…read more.. sigh). The good part: the guy who hit me had the same insurance company as me, so claim processing was pretty easy. The bad part: the insurance company steered me to their associated collision repair facility, which declared my car a total loss (ARGH!) only because the cost of repairs exceeded 75% of the value of the car. I wouldn't have been able to buy a new (or even used) car of the same quality with the insurance buyout, and I just KNEW the car was repairable. I found Southwest Collision Craftsmen here on Yelp, read all their good reviews, and went to them. Bottom line: except for a few factors (which were relatively minor in the long run), I'm VERY happy I did! Manny (the owner) and a manager both did thorough inspections to arrive at a repair estimate that was significantly lower than the insurance company's facility quoted. (Of course, it helped that I provided a copy of the other place's estimate!) I had several long conversations with Manny about the pros and cons of going ahead with the repair. We faced a substantial risk of them getting way into it, then finding (after ripping the car apart to the point of no return) that it was not repairable after all - at which point I'd have to pay for the work to date, then scrap it. Manny made sure I understood the risks from all angles in advance. We took the chance, and it paid off. YAY! The downsides: 1) I had to make multiple appointments and come back multiple times to get SWCC's estimate finalized and get the work going. 2) The work took MUCH longer than they anticipated (several weeks longer!), even with built-in timeframes for ordering & delivery of parts. There were delays in starting the work, and delays in promised completion dates. 3) While Manny is a very friendly, sociable guy, that sometimes leads to in-person and phone conversations that are way longer than necessary just to get updates. The upsides: 1) SWCC stuck by their repair estimate, and did not add extra costs or any work we had not already discussed. No surprises on the final bill! 2) When I finally got my car back, it looked GREAT! Better than it did before I got rear-ended! 3) I got to keep the car I loved, and the repairs were ALL covered by insurance and then some. WIN-WIN! In the end, I was VERY happy with how everything turned out. Despite the relatively minor glitches, Manny and the staff at SWCC are very helpful, friendly, thorough and professional. And the technicians' work is EXCELLENT. If you need top-quality collision repair at a fair price, I highly recommend Southwest Collision Craftsmen.

These guys are great! Had to get some bumper work done and they were honest and upfront about the…read morebest course of action, we'll be going back for the next work that needs to be done for sure!

I have taken both of my cars to classic paint and body for extensive work. They have been always…read morevery upfront on what needs to be done and have always given me very fair price. I feel extremely comfortable recommending them to all of my friends and my family! I would go nowhere else in Albuquerque for bodywork on my cars except to classic paint & body. Great job guys!

Brought my Mercedes RV in to repair the front-end after a collision. I was impressed by Loid's…read morefacility, but moreso by the professionalism and support from Jerome, my service advisor. From his knowledge of the repair, to the detailed estimate, working with insurance on my behalf and keeping me fully informed throughout the process, I was completely impressed. The work they did was high quality, clean lines on all the new parts and the paint was a perfect match even though my RV is 10 years old. I'd recommend Loid's for your repair service, especially if you have a Mercedes as their authorized Mercedes repair shop made the difference in the quality and overall customer experience I had. Thank you Jerome & team!

Loids did an outstanding job on my car after hitting an Elk. The car looked brand new. I admire…read moretheir battle with the insurance company to only replace with original parts. If you want it done right, go to Loids!

Angel was very courteous and kept me informed of the repair throughout the entire process. The…read morerepairs were done five days before the estimated completion date. All of the repairs looked very good.

Based on my experience, you will not be disappointed with this shop when it comes to: quality of…read morejob, customer service, price, and time to complete. If you are looking for an ethical business, you will find it here. Five-stars all the way!

I went here for body work after being rear ended on interstate in hit and run. There was a wait for…read morethe initial estimate of a couple weeks, but they did a great job. Very professional. I was pleased with color match work with a silvery color I was told is hard to match.

$2100 for my car to look like new again, and well worth it. I can't tell you what they did, but I…read morecan tell you they did it well, quickly, and with professionalism.

I found Goodfellas when I needed some body work done on my car. Art, the owner, picked up the phone…read morewhen I called, and got me in right away. He was honest and direct about what needed doing. My car insurance was a pain to work with, and Art coached me through the whole thing. Additionally, Art/Goodfellas really stepped up and helped me handle them and get reimbursed. (He even gave me the lowdown on which auto insurance companies might seem like a good deal because they have cheaper rates, but they try to wiggle out of paying when you need them). I was so impressed with the work they did on my car that insurance covered, that I wound up scheduling a follow-up to have them fix another issue I'd been meaning to fix. They did good work, at a much better rate than the previous shop that had given me a quote. Also, I'm not much of a movie person, but the Goodfellas theme/decor was entertaining, too. Good people, honest owner, good work. Would definitely recommend.

I got a ceramic coating done here by Isaac. He knew I was on a short timeline and got everything…read moredone on time and did a great job. Very professional very available by phone. I got some friends that will be hitting them up soon because of my experience. I called around town they gave me the best price.