I had a great customer service experience with Joel Sweet of Pacific Properties. I was traveling up…read morethe coast of Oregon recently, searching for a home. I was interested in two properties in Coos Bay. Joel was able to meet with my wife and I on the spur of the moment. He gave us thorough coverage of both properties and was very informed on the details of the properties, both the pluses and potential areas of concern. He has been a contractor and developer and really knows his stuff regarding such areas as the architectural design of each property, the potential for appreciation/decline in the property value, the intricacies of the heating, air conditioning, kitchen set-up, etc. In addition, he was a fount of knowledge concerning the immediate neighborhoods of both properties, and the general background of Coos Bay. He has my highest rating as an intelligent, friendly, honest professional!

This business claims to be managing properties, but what they really do is- nothing- They like to…read moreinsist that the owners do their jobs- They call the owners for cleaning; landscaping; and any other issue. Why bother? If you own rentals, save the money and grief- do it yourself.

DO NOT RENT FROM THEM Renting from them was easy besides…read morehaving to deal with the ant infestation, and not holding up their landscaping part of the contract. Also love it took months for them to fix my fireplace after my place filled with smoke because the vent was broken. That's the amazing service I paid for on Meade Street.

The most heinously disorganized and lazy organization I have ever seen. You can call and call and…read morecall and get no one or get someone that can't help you and will "leave a message" or have someone "call you back" which they never will. You can apply over and over to a place and never get a call back. You can finally get ahold of someone to get you a viewing and then they'll never call back again and then when you finally get ahold of them they tell you they rented the place out after ignoring you for weeks. I don't know what other job they have but renting properties seems to be their secondary job.

My wife and i recently moved to Florence and we rented a house from Dolphin. I must say they are…read morethe best i have ever rented from. We moved from out of state so we never got a chance to physically look at the home we were gonna rent. We got to florence, signed the lease and we were off to our new home. When we got there and saw the place we realized it wasn't for us. I expressed my concerns to Katrina and she was sooo helpful. She gave us keys to another home in the area to go see and it was like our dream house. We were more than satisfied. Only small issue was that since it was all last minute there were still some things to be done to the home. But Katrina and her staff were right on it.. They had all the repairs done within a week. They were fast and proffesional. She was so concerned that we were happy. In my 15 years of renting, I have never had such an attentive management team. I would recommend Dolphin to anyone. Thank you Dolphin John Rose

From the owner: Dolphin Property Management is a top choice for individuals and businesses looking for reliable and…read moresecure property management services. We service properties throughout Florence and the central Oregon coast. Our office is located in Florence, Ore. Services we provide include: Management Maintenance Computerized systems We specialize in residential and commercial rentals. If you're looking for someone to take over the headaches of managing your property, we are the right people for you. With our quality service and transparent business practices, you can rest assured your investment is in good hands. Call the team at Dolphin Property Management today for all of your property rental needs!

The BAPM team has been outstanding! I am a property owner that interviewed multiple PM's while…read moresearching for a new management company. I am so glad I chose BAPM. Firstly the team there is educated, responsive and easy to work with. I have multiple units and they made the transition process seamless. Communication has increased, tenant satisfaction has gone up, maintenance and repairs are getting done quicker and with more transparency--this comes from both their communication and the online software for owners and tenants. 5 stars. Thank you BAPM.

Terrible. They steal your money for the application fee. Claim it is not refundable, and will let…read moreyour application sit a couple times, so they can recharge you for an application. Quite literally a pyramid scheme.

Sylvie and her team are professional, friendly, and very responsive to client needs. Highly…read morerecommended!

We had a great experience renting with these guys. Great communication and easy to use portal to…read moremake requests and they were always quick to respond. They also helped us find another place to move to when our lease was up. Highly recommend!

I just moved in and had such an amazing experience, i had to write a review asap!…read more Before move: From the start Jenny has been great. She was really prompt and forthright when i contacted via craigslist about the room and would check in every few days (in a sweet and not annoying manner mind you) about my interest, how my moving process was going etc. She was transparent and genuine and i never felt like i was being misled or asking too many questions. She very much focused on my feeling safe and a right fit for the place and current roommates than trying to hustle me into a contract. As i would be moving site unseen from out of state, i really appreciated this. I've never had such a caring and hands-on landlord-tenant experience before this let alone before signing a contract and moving in! Moving in: this was a breeze AND since i was coming from out of state, Jenny offered to pick me up from the airport, take me to run errands all before signing my contract! When signing paperwork, she pro-rated my rent as i moved mid-month though i had said i would pay for the full month as a guarantee for my spot. She even fixed and lent me her new bike without my asking as she knew i wouldnt have any transportation moving here. Also there was a delay in my stuff being shipped and they lent me a sleeping bag and offered an air mattress. Also her daughter was sweet enough to offer showing me around Eugene and going to the store if i needed anything. All of this really shows you how much they care about their tenants and treat us all like family. If you have a problem, the expectation is to go to them and collectively find a solution. I can't wait to develop this relationship further! The place: it's even better than the pictures! Everything is brand new and in mint condition, house is well-maintained and they are closeby and on hand to come fix or lend you anything as needed. All of their properties are in a GREAT neighbourhood - this location is hard to beat. I really feel like I've moved into a community and warm environment - not just a place to store my things. I am incredibly happy with my decision and would give more stars if possible!

The property owners here really make you feel welcomed and at home! They are always willing to…read moreensure that whatever you need done for your home is done. Very friendly, very knowledgeable and highly known around the South Eugene area. Don't look anywhere else! (:

Horrible customer service. Owner/manager has a terrible disposition and is rude. Phone calls are…read morenot returned, written promises are not kept, lies are told, and threats are made to your credit by the owner of this company Michelle Cantrell. Would never recommend this business.

Oregon Bay Properties and JMC Property Services LLC have the same address and are owned by Michelle…read moreCantrell. Michelle rents homes for homeowners here in Coos Bay and she is illegally using an Oregon contractor license under the company name JMC Property Services to keep renter deposits and overcharge renters for construction work performed after a renter has moved out. Michelle bills herself under JMC Property Services LLC for thousands of dollars of construction work for her rentals after the tenants have moved out so that she can collect money for normal wear and tear and other construction that has nothing to do with the renter and bills the renters and the homeowners. ( see attached invoice) In my case, Michelle has kept my $1,690 security deposit and has charged me thousands more after I moved out for normal wear and tear and other construction at 90767 Sanddollar Lane, Coos Bay Ore 97420 that was NOT my responsibility. I requested a validation of the debt letter from Michelle back on August 30 2022 via email. In the email I let Michelle know I need a copy of each receipt of the paid amounts to the companies she retained to do the work listed in the deposit accounting form she sent me. Oregon law requires a Validation of Debt be sent within 5 days of a request and in the proper format which she failed to do upon my request. The validation of the debt letter should have a tear-off where I can dispute any charges I feel I do not owe. Michelle Cantrell still refuses to give me the company names and phone numbers of those who did the repairs she claims I owe her for. In addition, Michelle Cantrell rented a home to my son Chase O'Neil and his two roommates at 1964 Meade St North Bend Ore 97459. My son moved out of the rental back in June or July of 2022 at which time Chase requested a walkthrough. Chase and his roommates gave Michelle Cantrell a $1,4300 deposit each. Michelle refused to give Chase a walk-through of the home and kept his security deposit. After the roommates moved out a couple of months later, Oregon Bay Properties performed a walk-through without Chase and his roommates, and charged Chase and the roommates for thousands of dollars above the security deposits for normal wear and tear and other construction and damages from rats and rodents that Chase and his roommates reported to Oregon Bay Properties and requested repairs but never got done. Michelle Cantrell then sold Chase and his roommate's debt to a creditor to gain profit from the rental. Michelle Cantrell did not allow Chase and his roommates to do a walk-through of the rental so that they could address any issues that were their responsibility to correct.

We (my twins and I) rented a property from Exclusive Property Management, and I have nothing but…read morephenomenal things to say. Booking was easy. Sam helped me over the phone. The property Sam suggested was not only stunning with the most incredible view, but it was spotless. The extra personal touches in this home, and the detailed thought into what really makes a renter feel welcomed and comfortable like a kitchen full of everything and I mean everything you could need to make gourmet meals for your entire stay... I was just in love.

Best vacation houses on the south coast. We have stayed in almost every house they manage. Most…read morehouses sit front row with amazing views. I do several golf trips to Bandon Dunes every year and we always stay off property. Sam the manager goes above and beyond to make sure we have a great stay. We bring 8 golfers and we use every room. Most rentals have a barbeque and fireplace.

Jen has been great to work with, so often I hear about non-responsive property management but that…read morehas not been the case with Sandpoint! Lots of attention to detail and she will go the extra mile to set you up for profit and the services are quite reasonably priced! They also have both commercial and residential properties which I thought was great for this area.

From the owner: We are breaking the mold here at Sandpoint Property Management - LLC. If you are a homeowner who is…read morethinking about renting your property, whether it's commercial, residential, long or short term/vacation rental, we can manage it all. Feel free to Call, text or email us and let us show you how we are different.

I recently had a brand new roof put on by CJ Hansen General Contractors and I could not be more…read morepleased. The roof is beautiful and I am just thrilled. They gave me a fair quote and were courteous, clean and professional. I have had terrible experiences with contractors and I FINALLY hit the jackpot with CJ Hanson General Contractors! I recommend them thoroughly.

This review is for customer service. He wasn't able to help me because all his team is booked but…read morehe gave me the number of someone who could. Also unlike other people in the area, he answered his phone. After calling over 10 other people I was shocked when he picked up. I called the person he recommended and they also answered right away and came out that night to look at the job and write up am estimate. Amazing! Only person able to help me in 3 days of calling.