Prompt, with reasonable rates. The repair job was done fairly, but not expertly. I'd call them…read moreagain for simpler plumbing jobs.

We had an issue with our toilet flange and the way our toilet set. Mark was able to make a service…read morecall within 2 days and we needed to replace the current flange which required cutting into the cast piping. The job was quick and clean. I have another project that I was putting off and scheduled an appointment for him to work on as well. I also recommended him for another family member to install a garbage disposal. I would recommend Mark for any upcoming project with confidence.

In 0° degree weather Kevin came out and saved the night and then the next day with Ryan (his…read moreco-worker) Considerate, respectful, knew what needed to be done with my old pipes leaking, and did an excellent job. The peace of mind knowing that the job is well done, Livonia Water & Sewer came out to help turn off water (my old valve wouldn't work) then ok'd the work, turned my water back on. The affordable cost, and quick action of everyone involved was a God send! Thank you Kevin & Ryan @ iplumbplumbingcompany.com

Kevin contacted me immediately on Sunday evening once I put-up my project. He is very responsive,…read moreknowledgeable, punctual and quick. He spoke with me on call, collected pictures of the issue, and came prepared with tools and plan to complete my project in one visit! He analyzes the root cause and repairs only what is necessary. Reasonable pricing, efficient. I highly recommend iplumb.

The initial install of our Navien tankless water heater was great. Very professional and clean…read moreinstall. I'm now trying to get a general service completed on the unit. Tried reaching him many times through email, text and phone but no response.

10/14/2021 Eric installed our new Navien combi boiler. Very…read moreprofessional it looks great. Came on time and pricing was competitive. Answered all our questions. Very experienced and he is the top Navien dealer in the area. Navien calls on him to do the warranty work in the area. Jim

They came within the scheduled time window and completed the work promptly and with courtesy. My…read moreonly quibble is that they are pricey.

Sam thank you for coming out to my house last night. I appreciate your honesty and support with my…read morepluming situation.

I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

Very disappointed with Thornton & Grooms Plumbing…read more My elderly parents had previously used this company to unclog their main drain for about $100. This time, the technician arrived with a smaller machine that he admitted could not do the job. Instead of being upfront, the company tried to charge them $670 to "come back the next day with a bigger machine." This felt like a bait-and-switch tactic. When I called to speak with a supervisor, I was refused and told the customer service rep could "handle it." Rather than making things right or helping my parents with their plumbing issue, the company simply canceled the job and refunded the money, leaving my parents still without a working drain. While I appreciate the refund, the lack of transparency, poor customer service, and treatment of elderly customers is concerning. I would not recommend this company.

James was very knowledgable, professional, reasonably priced and let me know the best options that…read moreI have for replacement of my water heater. No pressure, just best solution proposed. I'd recommend Hydrostatic Plumbing Service for any plumbing/gas hookup services. Thomas Tollgate Woods, Novi

From the owner: Hydrostatic Plumbing of Novi MI is a local family owned plumbing service with over 16 tears…read moreexperience. Licensed and Insured. From clogged sewers to leaky faucets to water heaters, we provide quality, professional plumbing service you can rely on. 24 hour emergency service available. We specialize in all types of plumbing service, including installation, water treatment solutions, drain cleaning, and more! We treat your home as it was our own and back up that claim by keeping the work area clean by using drop clothes and tarps to assure your home does not get damaged. We offer all of our services at affordable rates with flexible scheduling. We also offer a 5 year warranty on all new installations.

I own a small business. I was having a plumbing issue, caused by another plumber. I called…read moreServPro, spoke to Matt. Received good service and prompt follow-up. The reviews main compliment goes to Steve, Bobby and Tommy. The crew members. These guys worked through the night and came back early the next day to get me up and running as quickly as possible. They were wonderful! I have been in business for the past 12 years. Seldom have I seen such diligence and professionalism. Just wanted to take a minute and relay this compliment for a job well done! Sincerely, Patrick

Had an electrical emergency late in the evening and had difficulty finding anyone that would take…read moremy call. Not only did ServPro take my call, but the Technician called me promptly and talked me through fixing the problem on the phone. Would not hesitate to use their services with helpful employees like that.

Bob Mcloud is a good plumber and a decent human being. He did fine work for us. I recommend him…read moreas a person who solves problems and knows what he is doing.

Great experience (no pun intended) with Great Provider Plumbing! I phoned the company and was able…read moreto speak directly with the plumber right away regarding my needs for backflow services outside of my home. I spoke with Spence who had me text him my address. He followed up same day and came over the next morning to review the work, give me a quote on site and finish the job (cap and cut of sprinkler line) all within under two hours. The work was done well, price was very reasonable, and timing was impeccable.

Scheduled a backflow test with this company. The test failed, and they quoted $450 for the repair…read moreand retest. I declined, paid the $150 test fee, and contacted two other licensed companies. Both offered straightforward solutions, completed the repair, and included the re-test -- total cost: $200. No complaints about the initial service, but the pricing was excessive compared to the market. I got the job done properly elsewhere for less than half the price. No further discussion needed. I won't be using this company again.