Service was abysmal. The girl working there seemed like she was doing us a favor by letting us sample the sauces, even though there were sample bottles everywhere. Was planning to buy some but why encourage businesses that treat people differently based on their skin tone. read more

It seems an assuming, not something usually found at Woodfield but what makes this place Great are the tastings. They provide you with little spoons. It's such a simple idea I can't believe it hasn't been done before! You wind up buying more if you know the exact taste your purchasing. This applies not only to the sauces but their dry seasonings too. Excellent!! read more

Pepper Palace - Pepper Place - Herbs & Spices Near Me - Schaumburg, Illinois

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The roommate and I decided to check out Woodfield Mall. When walking in, we saw Pepper Palace and decided to explore. (I love spicy food!) We walked in on Tuesday, December 5th a little before 4pm. A whole store dedicated to hot sauces?! Yes please! We walked around looking at all the different offerings. They sell individual bottles and gift packs. There's even a tasting station if you'd like to try any of them. We thought about buying the Reaper Gift Pack ($69.95), but ended up getting a bottle of the Voodoo Reaper ($18.95), Ghost Pepper ($14.95), and The End ($29.95). I tasted the The End and it's got a kick! Would add a nice heat to any dish. Or burn your mouth off if you can't handle spice. Customer service here was great! The guy helping us out was very knowledgeable and sweet. Helped us taste a few sauces when we were trying to decide what to buy. He even told us there's a store back in San Francisco if we want to buy more once we got home. A little pricey for hot sauce, but a drop really does go a long way. Glad we bumped into this store. Gave us a chance to bring a little spice back home with us. read more

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It's my first time here in Pepper Palace. I was just walking around the mall when I found this place. They have a nice set up on their selection. It's full of products and it is organized well. They got a different variety of spices and other seasonings. I just entered this place cause I want to buy their products and also to give it to my wife. She's Korean so she loves spicy food. I don't know what kinds of spices I should buy. So some staff assisted me and helped me with anything. He's so kind in telling me what I should buy and what is the best on their spices. He's also actively answering all of my questions. I bought different kinds of spices. When I went home I gave it to my wife and she's so happy. She even kisses me on the cheeks. So I highly recommend this place to people who love spicy seasoning in their food. read more

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The people in this store DO NOT wear masks or care about safety. How unprofessional. It's a global pandemic, people. Wear a damn mask. The guy was also picking his nose, eating it, blaring a video on his phone, prior to yelling at me about why he "can't" wear a mask. I highly recommend running away from this business, full speed. Obviously, if they "can't manage to wear a mask" you have to wonder what else is possibly wrong with the PP? read more

Love this store and this location didn't disappoint. Been to a few different locations, including the original. Very large selection of hot sauces, salsas and more! The sales associate was nice and helpful. We got what we came for and then some! You can try anything, just ask and they will open it for you. read more

I am most assuredly an aficionado of all things scorching hot to the palate. I probably have a good 20-30 bottles of various sauces, extracts, salsas, etc at my house at any given time. Some are from the "big boys" like Blair's or Dave's Gourmet, and others are from producers that are so niche that they contain nothing but markings from a black sharpie on the cap. I stumbled onto this place by pure chance when I was at Woodfield on another errand and ended up dropping 100 bucks in no time outfitting myself with some new items. It would be difficult for any random store to show up in front of me where an impulse buy was more likely. Naturally sauces and extracts are a primary part of the business here, but they also have various fiery condiments, rubs, salsas, jellies, powders, flakes, etc. If you are like myself and also a fan of all things hot food, you will feel like an 8 year old on Xmas morning stumbling into this place. The store also has a "bar" set up for you to try the various products before you buy. This worked out in splendid fashion for me since they happened to carry lots of brands I was not previously familiar with, as well as their own house blends. I spent a good 20-30 min just trying out various sauces and salsas. Also helpful was the fact that both employees there at the time were not just clerks by any means. They clearly knew their stuff (which I can tell from a convo with a person in 5 min or less) and made some excellent recommendations. I could of spent far longer here if I would of had the time to kill. Prices here are a tad on the steep side to be honest, which is fairly standard practice at nearly all store at Woodfield, but the selection, staff knowledge, and tasting bar makes this a must visit for other chiliheads. They also have various gift sets for people looking to buy a present for someone in their life with a passion for hot food. I'll be back next time I am at Woodfield no question. read more

Pepper Palace - My countertop, with a few additions made at PP - Herbs & Spices Near Me - Schaumburg, Illinois

I've been here twice now, once with my son and once with my daughter. Today was Daddy-Daughter day and we needed to go to a few places at Woodfield. On her suggestion we stopped by Pepper Palace. Pepper Palace is a Mecca for those who like things hot. From hot sauces to barbeque sauces to mustards to chocolates with peppers, they have whatever you need to satisfy your craving for heat. They have many samples out - we tried various things. Here is where I need to talk about the service - a young man greeted us when we entered and immediately started to ask questions about what we liked. He steered us to various items. Before I knew it, I had a salsa and a mustard in hand ready to check out. What a salesman - not meant in a derogatory way at all. He was very attentive to our needs, but I did have to say stop at some point or I'm afraid I would have bought one of everything in the store. read more

Pepper Palace - Herbs & Spices Near Me - Schaumburg, Illinois

Really nice people. I enjoyed walking around and the worker was able to tell me about the sauces. Super friendly! I really liked having samples. Can't wait to go back read more

My son broke a bottle of salsa and they insisted we pay for it and charged us full price. I would pay their cost but given this will never purchase anything from them. read more

Pepper Palace - Receipt. - Herbs & Spices Near Me - Schaumburg, Illinois

I was so excited to find a Pepper Palace in the burbs. I first discovered this wonderful piece of heaven down in New Orleans. Not long after, I learned about a location in Chicago but I'm rarely in the city. Finally, Pepper Palace came to Woodfield and I knew there was no excuse not to go. Pepper Palace has everything for everyone; from BBQ sauces to pickles, spices to hot pepper cotton candy (yep, you heard me); ranging from the mildest sauces to the "holy hell what the f**k did I just eat?" blistering hot sauces. They have many different sauces on display for you to sample, and I have no shame admitting that I tasted over twenty of them. The prices are reasonable but for some it may be sticker shock. But listen- you're not at Jewel or Mariano's picking up a bottle of Cholula (but they do have several varieties here) for a couple of bucks. There are tons and tons and TONS of hot sauces here made with exotic peppers like the Bhut Jolokia and Trinidad Moruga Scorpion peppers. Yeah, not stuff you'll find at your local grocery store. If you're like me and enjoy a fiery explosion with your meals (or no reason at all), you've definitely got to check this place out. Even if you don't care for spicy sauces, reading the names of some of the sauces ("Megasoreass", "Butt Twister", "Hemorrhoid Helper") are reason enough to check this store out. read more

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The Pepper Palace is a great stop for any hot sauce enthusiast. This store boasts a large selection of hot sauces, everything from common named producers like Tabasco to specialty sauces. They have tastings for some of their more popular sauce selections so you can get a little taste of what they offer. While most of what they offer is hot sauce blends they also have salsa, dry rub and barbecue sauce. I spoke to the man running the store and he stated that the Pepper Palace has been in business for over 20 years and privately produces more than eighty percent of the brands on selection. Overall if your a hot and spicy junkie I would recommend giving this store a run through. The only thing that kept the store from a higher score was that most of their sauces seemed a little high on the price tag. read more

Pepper Palace - Herbs & Spices Near Me - Schaumburg, Illinois

I stopped in today for my first time and WOW!, the Sales Associate (Cameron) was so attentive and helpful and so very nice and friendly! They were out of the item I need for a gift, and she was able to take one out of the special offering gift box and substitute it for the one I needed! Such great service, I'll be going back again, thanks Cameron, you "ROCK"!! read more

I never heard of this place. It's by JC Penney and it must be a new spot in woodfield mall. They have a lot of sauces and marinades and seasoning. They also have a small sample section too to sample. read more

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First time visiting trying to find a good hot sauce and wing sauce! Rachael was amazing! Super helpful, ESPECIALLY helping me with my sensitive taste palette with the hot sauce lol. Definitely coming back and would recommend to everyone. read more

Free tastings. Massive selections. Buy 5, get one free. I walked in expecting crap, I walked out dreading the following morning on the toilet. Ghost pepper and peri peri pepper hot sauce it is! The only complaint I have is that a lot of the sauces contain High Fructose Corn Syrup; if I were consuming a bottle a day, I'd be concerned. The staff were friendly and knowledgable as well. read more

Pepper Palace - Herbs & Spices Near Me - Schaumburg, Illinois

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Rachel at the Schaumburg woodfield location was very helpful and was an excellent sales person. She is an irreplaceable asset to your establishment read more

I love spicy food, even though it makes my stomach hate me. But, one of the great things about Pepper Palace is that while it does have a lot of great spicy seasonings, sauces, and various other condiments - not everything there is spicy. They have a lot of other great seasonings, jams, jellies, and butters. My favorite seasonings from here are: Coffee Rub So great on all different kinds of meat, and is perfect for those days you don't have time to make your own rub. I like it on steak and chicken wings the best. Honey BBQ Rub Perfect on wings for kids or whomever hates spicy food. It's sweet and tangy, but there's no spice at all. My mom can't handle spicy at all, i'm pretty sure even milk is spicy to her, but she'll eat wings with this on it. Really though, I love getting a bunch of the different seasonings. You can try everything first too, so you don't have to worry about walking out with a dud or something that isn't your style. The only thing I haven't liked from here was one of the bloody mary mixes, but once you have a favorite it's hard to go to another one, you know? That reminds me, if you're a bloody mary fan, TONS of pickled options to choose from, as well as a bunch of different olives. read more

This guy has sauces I have seen in no other place. They redefine spicy. if you're looking for something out of the ordinary this is the place to get it. read more

Awesome place with so many different pepper products....I didn't even know where to start. The staff there was very helpful and were able to answer all our questions. read more

Great place. Lots of options. I needed help finding a specific flavor, and Cameron helped me the entire time. She made it real easy for me.

I visited Pepper Palace while visiting the mall. I love hot sauces and I wanted to see what they had to offer. They had a lot of samples available for you to test and see what fits your tastes the most. The employee that was working was extremely helpful, made suggestions and even found me some new sauces that I really loved. I didn't go in intending to purchase anything, but I ended up walking out with 3 different sauces and some other items. The next time I'm in the area. I will definitely stop back in. read more

Randy is the coolest! Super friendly and welcoming! The store is super clean and organized! We were really impressed with the knowledge and friendliness of Randy the store manager! read more

You like hot & spicy? Pepper Palace has it. Huge store inside the Woodfield Mall. They have any kind of hot sauce that suits your palate, ranging from mild to extreme hot. They also have jelly, pickled veggies, mustards, wing sauces, steak sauces, rubs, salsas, powders, salts. Yeah a lot. This store also had a tasting station with roughly 14 sauces available to try. A few souvenirs were also available. The bonus is if you can't visit their brick and mortar - they have everything in the store available online via their website. read more

OMG I am sooo happy Schaumburg now has a Pepper Palace -- I utterly love the Chicago location, but obviously this is much more convenient for this spicy lady. Recently just bought a Sweet Bourbon sauce for chicken and its almost identical to Friday's Jack Daniels sauce.. then I am patiently waiting for my husband to open his X-Treme Hot Garlic Salsa. We have had the mild version and now we want to crank up the heat. Manager said it has a kick, but still has that fantastic flavor of garlic. Prices are totally reasonable for great quality hot sauces, bbq, salsa, etc. You can taste test a ton of stuff too :) read more

Had a great experience at the Woodfield mall location thanks to Rachael. Service was courteous and the variety of flavors were amazing. Definitely will return. read more

I had never heard of this place before! While we were walking around the mall, we decided to stop in. Woah! Talk about selection! They have tons of different jellies, BBQ sauces, rubs, marinades, pickles, dips, salsas, hot sauces, and spices to choose from. There were so many brands/flavors I had never seen before in stores. This is definitely a place to come if you are looking for something different to try, or for a gift! The best part? SAMPLES. Everywhere. Of almost everything, or at least a good amount! The girl who was working sounded really knowledgeable as well! read more

I came across Pepper Palace by accident and was pleasantly surprised as I didn't know there was a large hot sauce store in the area. I frequently drive to the Galena Canning Company several times a year to get my fix, but this would be a lot closer. That said, I was disappointed by the hard sell of Pepper Palace sauces. They have a lot of my favorite brands from other companies, so I started picking those out when the sales person started began to aggressively steer us to the store brand. At several points, the sales person asked if she could hold the bottles I picked up behind the counter. After the third time I asked if there was an issue with carrying them myself in case I wanted to swap a bottle out and she said it was a theft control mechanism. Needless to say, I left without buying any sauce as the passive/aggressive comment put me off. Too bad, as I would have liked a local connection, but the drive to Galena is nice! read more

the store itself is fine. the people working there however... horrible. my friends and i went there so they could sample their sauce "The End" and my friend made the mistake of telling the employee who was giving us the sample that he's tried it before and it almost made him sick. right away she became rude and started yelling. "you better not get sick in my store. don't even think of trying this sauce if you think you're going to get sick. if you get sick in my store i'm not cleaning that up, you are." excuse me? if i were to talk to a customer like that where i work, i would be fired immediately. absolutely disgusting way to treat someone who hasn't done anything wrong. really wanted to call corporate on this one. read more

Just left store got the hot horseradish as usual but price went up over $3 a jar $13 dollars for a jar is nuts nice store but the prices are stupid won't be coming back I'll miss the stuff but just not worth it I checked the Web site and price was still $9.95 called their headquarters and was told that prices are supposed to be the same read more

Wow! I have been looking for pickled garlic ever since Trader Joes stopped carrying it. I found it here and it's even better. Wonderful selection and very nice people. read more

Peppe Palace has a huge variety of spicy products from salsas to dips and seasonings. Awesome selection of products and they even sell butters that aren't spicy as well. They do have free samples of products however no chips or anything to trip it with unlike most other specialty shops that offer free samples. It was also VERY surprising to me for a place sampling spicy sauces that they do not offer any type of water in the store. My girlfriend and I sampled some of the hottest sauces around and it was just WAY too hot causing us to have to search the mall for relief. I understand we willing tried it, however at times you aren't sure just how spicy something may be. A suggestion to be had. I also felt the staff should be a bit more professional. We tried the hottest sauce they carry and he nonchalantly gave it to us without any warning that it will burn your throat and roof of mouth as well as leaving your lips pulsating. Mind you we only hand maybe two drops of this. Again willingly, I just feel there should have been more said of just exactly HOW HOT it is and ingredients. Maybe we should have asked, but I have mixed feelings. With that being said, I would recommend this place for buying their products without a doubt! read more

They have so many delicious hot sauces, barbecue sauces, etc. Ask to taste their top sellers.....they are SO GOOD!! I gave my husband a few in his stocking last year and he's already hinting to me to give them to him again this year! :-) I've been to the Pepper Palace in Woodfield Mall and at Water Tower Place....the staff at both stores are really friendly and extremely knowledgable! read more