I have dealt with this company for over 2 yrs now trying to get my car fixed properly…read more They are horrible to work with. They try selling you everything under the sun that has nothing to do with the reason you're there. I had 4 power steering pumps put in before they got it right and that was after they had to replace the head they cracked while using the wrong size bit to drill out a snapped bolt. Guess who had to pay because they claimed it wasn't their fault. $1500. for a head. Plan and simple it's been nothing but problems. Trying to talk to their district manager because my timing is slipping again, it's eating oil left and right, and I was told I've been nothing but a problem and I should take it elsewhere for a second opinion because it's not their problem. So on a scale of 1-10 I'd give this facility a -10.

M & M has prompt quality service with great value talking and getting repair quotes for my brakes…read moreon my Tundra and oil changing from Frank and Joe a true value and warranty on parts and labor. I trust M & M they are efficient, polite and no pressure.

Had my vintage trucks front end aligned. Great group of people that were very helpful. Manny was my…read morepoint of contact and while the truck was on the lift ,did a comprehensive once over. Did not try to upsell me and was friendly and professional

I own a 1997 Lincoln Town Car that is a family heirloom, my father purchased it brand new. I have…read morebeen taking this car to Exhaust Masters since 2019 with no problems at all. Well, that has changed, I have, in the last several months, taken the car to Exhaust Master 3 times for the same issue, stalling when either driving at slow speeds or at stops. Each and every time it is something different, Mass air filter, IAC, another Mass air flow sensor, NONE has worked due to the inept diagnosis it has cost several hundred if not thousand dollar and I am no where near to having this situation alleviated, in fact it seems to be worse. They now have diagnosed it again with a crankshaft position sensor, and guess what, that is another 500 dollar repair. Do you see a pattern of ineptness or just plain thievery going on here? I do, this is why I will never ever take a vehicle to this establishment again. It is incredibly frustrating to deal with "parts cannon" mechanics--where they keep firing new parts at a problem on your dime without fixing the root cause. When a shop replaces the same sensor twice (the Mass Air Flow sensor) and the car still stalls, it's a massive red flag that their diagnostic process is failing.

This wonderful business is the best car auto repair i have been.the thing thats so wonderful is the…read moreexcellence pin pointing exactly whats needed and if other problems exist they will notify you before the work is done and break down the importance of it.Jim and his wife Effie puts a beautiful personal caring touch being a positive fixture in the Lansing by their excellence in professionalism and caring as a beautiful neighbor making sure everyone one leaves feeling so well that they come back and they do..Jeff as manager no nonsense yet patient and understanding attention to the needs of the customer is second to none..Ive been going to this place for over 16 years for good reason.their prices are fair and reasonable and like most of their customers that keep coming back they get the job done right the first time..Jim and Effie God bless you ...youre beautiful people and run a great shop

We brought our GMC Yukon to Jim's Auto Clinic on Oct 20, 2025 for front-end noise and shaking. They…read moresaid it was the bearings, charged nearly $800, and gave the car back -- still unsafe to drive. When we returned, Frank (the "manager") then said it was actually the control arms, $300 each. No accountability, no concern for safety, and they returned the car still dangerous -- even though my girlfriend drives with four kids. Frank was rude and didn't want to answer the question of "did you return us a safe vehicle! Instead he walked away! Totally unacceptable experience. DON'T WASTE YOUR TIME OR MONEY!

Had our alternator replaced here recently. The thing I love best about McGinnis is that they don't…read moreupsell you on things you don't need doing. They are trustworthy and reliable- and very reasonable prices. Worth the wait for an appointment; they're busy for good reason. Have dealt with them for something like twenty years, as did my late father-in-law, who would drive in from north Hammond to have them service his Mercedes. We're lucky to have them in the neighborhood. Another place told me my 2004 Avalon with 90K miles needed new Mcpherson struts and quoted an $$$ price, McGinnis looked it over and said the suspension is fine. I trust their work, too.

I have been here three times since October 2025. I've had my oil changed twice and battery service…read moreeach and every time I have met with excellent customer support a polite sales person and when they quote me a time they're always done before or at that time. In this damn age, it's hard to find a good mechanic you can trust but I trust them explicitly they have never done me wrong and I have never seen an angry customer in their shop for good people great service and a good price you can't go around here.

I recently had a serious issue with my SUV and Cars Plus went above and beyond to diagnose the…read moreissue. Explained it all so that I felt informed and comfortable, the conversations had me feeling like they were not trying to upsell me on repairs which as a woman is appreciated. I was given options and explained everything fully. Will definitely be taking my vehicle back here for future work. I had my vehicle back sooner than I anticipated and all my questions and concerns were answered.

We've been taking our cars to Cars Plus since it opened and have always been satisfied with the…read morequality of work. Dave and Tim are always able to help with referencing any work to be done on our vehicles to keep them running smoothly. They also keep records on file of the work done on your vehicles. We haven't taken our cars to anyone else for 20 plus years!

I've been coming here for years and these guys are great I recommend anyone and everyone to come…read morehere for your car services. These guys are reliable, they are fair with pricing, and they actually care about their customers I've been to many shops and seen great and not so great shops but these guys man let me tell you I trust them to take of me and my family and that matters in a world like today. Stop by here they will take good care of you.

I had thermostat replaced on 2019 Chrysler 300. Had thermostat replaced on daughters 2017 Dodge…read moreJourney and Water Pump Replaced on sons 2007 Chevy Tahoe. Probably going back for Fuel Pump on Tahoe Also. **** Larry

Another delightful experience at Complete Auto Care in Munster. I was experiencing some issues…read morewith my vehicle and urgently needed to have it examined before leaving town for the holiday next week. I contacted Zarko, who informed me that I could bring my car in for inspection. Not only did they assess the situation, but they also managed to resolve the issue and have me on my way the same day! As a woman who knows very little about auto repair, I can't express enough how reassuring it is to have a trusted & reliable auto repair shop. Thanks Zarco!

Bad hiring. Wouldn't trust them to work on my car. I suggest taking you car to someone's rose.read more

The service was good and timely. No problems with the work, they did what they said they were gonna…read moredo.

Took my Mitsubishi Outlander to Bragg's to get a splash shield fixed and honestly wasn't expecting…read moremuch, but these guys surprised me. Fair price, no BS, and everyone I dealt with was polite and professional. Hard to find a shop like this anymore. Will definitely be back for their great service. Shout out to Randall who is the consummate professional.