Our dryer vent needed cleaning so I called Airkatex and they responded right away. The work was…read moredone within the timeframe they quoted on too. World recommend this company.

These people are just great! I moved into a new place this summer and the AC was very moldy. It was…read moremy priority to get this thing safely functioning asap. They responded quickly, respected my tight schedule, showed up right on time and sanitized the 2-part AC in the living room with zero mess! Boom...DONE. They are knowledgeable and answered all of my questions and gave me a few tips to get the most out of my AC unit and keep it in good working condition. These guys love what they do--that was so nice to see! I'll be calling on them again for regular maintenance. Thanks so much!

Stay away from this company. Installation was good but service is terrible. When fall arrives no…read moreheat and in spring the a/c doesn't work. Call for service, told i have to wait a month. The system is 2 years old. Stay far away from these guys.

I was very impressed by the service i received. Simon was amazing. He explained exactly what was…read moredone and made sure we understood what the problem was and how he fixed it. Thank you

This is a review on "Hydro Solutions' Heat Pump Team and Program":…read more This summer at the suggestion of a colleague, we reached out to Hydro Solutions to learn more about their Heat Pumps for our cottage in the Laurentides, and found the representatives at Hydro Solutions - Ortencia & Ersulia - to be an excellent educational resource on the advantages of Heat Pumps and on why Hydro Solutions' Heat Pump program made sense for us. The fact that we had multi-lingual support in English, Spanish or French by Ortencia & Ersulia also enabled us to ask technical questions in the language that was easier for us to understand. The representatives answered all our questions, and stayed in touch throughout the process helping with any additional concerns that came up. The system has not yet been installed because during the high season & the recent heat waves, they have about a 4 week installation waiting period, but knowing that we can reach back to them if we face any issues with the local partner installers gives us peace of mind in this project. Suggestion: Only 1 process suggestion we would have for Hydro Solutions Senior Executive Team, and I think it has been touched upon by several other reviews here. Hydro Solutions' customer support team; their heat pump products and their monthly financing program are on target and have enormous potential in the current market environment. However, I would strongly suggest that they develop and closely monitor a very "real-time" clear and strong on-going quality control/evaluation of their chosen local partners/installers; one that includes online local partner evaluations sent to Hydro customers every step of the process. Hydro Solutions senior executive team may have all the right pieces to have a huge financial success with their Heat Pump program offering, but the highest risk to that success is in insuring the on-going highest quality and loyalty of the local partners/installers' follow-thru with Hydro Solutions customers. Thank you again to the Hydro Solutions team, and specially to Ortencia & Ersulia for all their great help in this project.

Poor service. I took a day off work for nothing. They could not replace my water tank situated on…read morethe second floor of my condo. The technician was not qualified to shut the main valve. I had to do it for him. He also did not take the time to wait until the water from the pipes emptied. He asked that I call a plumber to install a valve first. I cancelled and made other arrangements with a plumber instead. FYI....They are owned by Brookfield.

Extremely poor and incompetent service!!!…read more They charged $430 to inspect my AC Unit. After inspection they concluded a broken compressor and recommended replacement of the entire unit. I called another company who charged only $250 for an inspection. They concluded that the problem was a non-functioning board which was still under warranty. They also indicated that it would have been impossible to determine that the compressor was not functioning due to the non-functioning board. Client service was not helpful, in fact were very aggressive and rude and did not return any of my calls. I would never call or recommend this company. They are dis-honest, over priced, and higly incompetent. I would give zero stars if I could.

I can't believe how people do not look at the reviews we are real people we got robbed from this…read morecompany scammed and paid over $7000 of them taking the parts inside the Owner that it's broken and it's missing apart and they make you buy a new air-conditioning when you have a new one scammers 1000% run away my advice and many other people

I called for a technician for a small problem with my AC unit. The indoor fan stops blowing after 1…read morehour or so. With a common error code CH12. The technician came, stayed for 15 minutes or so and simply told me the whole system needs replacement. His diagnostic didn't provide voltages test, whether the indoor motor fan or control board needed replacement. All he wrote was that he was unable to take measurement and that it 'looks' like there are multiple problems. Trying to sell me a new system that's twice what I paid 10 years ago. I regret ever calling them!

My air conditioner was not working so I called JCD. They…read morecame on July 7 and repaired it. They charged $259.95 for a residential call, plus $170.00 per hour. They installed a Dual Start capacitator for $225.00 and added 2 units of refridgerant for $170.00. My total bill was $1,143.94. A week later the air conditioner stopped working again. I called JCD to tell them and said that as they had just been there I shouldn't have to pay for the residential call again. They refused and said that it was probably a 'different' problem than the one they had repaired. I was not willing to spend another $400. on a company that would not guarantee their repairs, especially after only a week. I think this company overcharges and is dishonest. Stay away from them at all costs.

Comfort Expert is one of the few companies which has made a lasting impression on us, at every step…read moreof the way, from the time we placed our service call to getting a feedback on the expected time arrival, to the actual service call. Our heating is by hot water via an electrical boiler, which started to act at the worst possible time of the year, where the outside temperature is at its lowest. Scheduling a service call could not have been easier as the information requested was precise and detailed enough that they can pinpoint the possible cause. We were impressed with Yoel's professionalism and courtesy by removing his overshoe before entering the house. His expertise and level of due diligence is well above our expectations. He spent time checking each radiator while explaining the process in detail. About a week later, another unrelated issue popped up, caused by the thermostat, a critical time where most staff are off on a public holiday. Fortunately, a new service technician, Stephan, was despatched within the hour. Similarly, we got the same level of attention, care and expertise that solved our problem. This is truly one of the few companies that genuinely stands out for its level of service. This is how every company should behave.

I have to praise your technician Vasle who came to my house Friday night as I had no heat…read more He was very polite, efficient and knew the problem immediately. He made a report to the company and made sure that an electrician would follow up. He called several times to check. He is a great employee. Very efficient, polite and caring. He called again today, Monday to check if the electrician had called. You are very lucky to have such an excellent employee. Thank you Vasle. Sheila Jagodnik

I had a great experience with Boris recently when our A/C stopped working prior to a heat wave. He…read moregave an honest diagnostic without pushing to replace components 'just in case' and helped me remedy the issue quickly. I appreciated that he followed up to make sure that everything went well.

Boris was able to give me an appointment for my broken A/C faster than the other 4 companies I…read moretried. He came on time, fixed the immediate problem, plus helped improved the effectiveness of the system. Rate charged was competitive and transparent, and I felt I learnt a good deal about how A/C works through Boris' friendly commentary as he went about his work. I couldn't be happier.