I want to talk about a phone call I had with Matt. Before I do, a little about me... I know…read morenothing about cars. Actually I know less than nothing. My husband dealt with everything when it came to our cars. When he died, I was screwed. I called Honest-1 because my car would not start. Matt was absolutely the most amazing calming person I ever spoke to. He took care of everything. Of course I go back out in my car starts. I am bringing my car in - at least I don't have to get it towed ... and Matt gave me a little advice. Apparently if you drive your car less than 50 miles a week it's really bad for your battery. Matt, you are wonderful!!! I advise any woman who is floundering with having to deal with a car. Take your car to Honest-1. Matt is a gem to talk to and to work with. I can't wait to meet you on Monday, Matt.

Thank you for your response. I'm very aware of all the issues with my car, thank you for pointing…read morethem out, but at the end of the day, your establishment should've done the dye test when I was there on my first visit. When taking it to another mechanic, he told me that my oil was really dirty considering that you just recently did the oil change two weeks ago so that wasn't something I would want to hear. Not to say my car needs the work, (because before you even started the work, you gave me a car fax report on all the issues which i thought was "pushy". I think you could've done a better job addressing the reason for my initial visit....oil leak - not the other (100) reasons.

Super friendly, professional, affordable & fast. I had screw in tire, took it in for repair, no…read moreappt and still got quick service. I didnt catch the names of 2 counter guys I spoke with but great personalities & customer service. Met & spoke with owner. Was an excellent experience. Will definitely use for other services in future.

Everything from making appointment and oil change for my car.... Brad was my service advisor!!…read more Type A guy, got it done for me on time as promised for my 2019 Volvo xc-40!

Came in without an appointment with a flat. The place was so busy and it was blazing hot. They…read moreasked if I could wait 2 hours because they had 6 people in front of me and I said yes. All I can say is they were working their tails off. It took the full 2 hours but they were able to repair my tire. Waiting area was clean and cool and everyone from the check in people to the mechanics were real nice. Highly recommend.!

While driving from a two week vacation in Miami to NYC. I…read morenoticed two of my tires treads separating. I immediately checked for a place and noticed Discount tire. I decided to check this place vs a local tire place out of concern of in stock. They came out and looked over and mentioned this could be a manufactured issue. Regardless they had a reasonable priced tire in stock including balance and alignment. The staff were great!! Professional, polite and helpful. If you're in the Daytona Beach Florida area , go to them!!!!

Got a good deal on tires. very happy with the service. I would recommend this business if you need…read moretires.

During a pre-travel inspection on my 2004 Jeep Wrangler TJ which I flat tow behind my Motorhome my…read moretrusted mechanic mentioned that I might want to consider buying new tires in the near future, he assured me it wasn't an emergency but something I needed to keep in mind. Well after I pressed him a little more since having a tire issue on the road would be much more of a problem than buying a new set of tires pre-maturely. Knowing my Jeep probably better than I do and also knowing what I like and my level of expectation he started calling around to see what was immediately available being my travel plans were only a day away. After providing me with a few options he inform me that Tire Outlet had some Yokohama Tires in stock and although it was nearly 3:00 PM they could swap the tires and balance them before they closed the same day. This shop goes above and beyond, they emailed a photo of the tires and quoted the tires and work out the door with a promise of no surprises. This entire process went down over the phone and was executed flawlessly. After doing a walk around I took them for a test drive and found these Yokohama Geolandar X-AT 295/70R17 to be the perfect solution, they look great and just aggressive enough that I am confident they'll perform how I need them to - after dragging the Jeep to the Keys I know I made a good decision. I applaud the Tire Outlet's employees for the exceptional customer service, workmanship and amazing pricing and most of all doing what they promised...

Steve and his crew are AMAZING. I was super stressed about car issues but they took care of it with…read moreNO problem! Service didnt take long either, I definitely recommend Big L Tire and Auto Service. 10/10.

I purposefully waited a few days before I wrote my review of BIG L Tires in order to accurately…read moreassess this shop and the guys who worked with me (The two Victors). The reason for the "cool down period" was because this was one of the most stressful times of my life and I had to separate emotion from reasoning when making my assessment. The truth is, after speaking with others who have gone through the same problems with their cars especially those that have gone to some other tire/alignment shops to get their cars worked on, I found that my experience was normal and even on the less stressful side of the coin because of this particular shop. One thing that separates this TIRE SHOP (BIG L TIRES (DAYTONA BEACH) and their staff from others was the preparation they put in for all of the problems on my 2013 Cadillac Escalade "IF ANY" that came up at the end. They always had a plan B and kept me posted just in case we should go a different route. I must say, they had this thing in LOCKED from every angle. This could have been a much more stressful experience, but they separated themselves from the rest right away. The service representative (Victor), and the service manager (Victor) LOL, / they both had excellent customer service skills and practically called me every time there was another issue with my truck to update me and give me options and the things I needed to know about the work they were doing. They told me they would be available to answer any questions or address any concerns at ANY time, and I tested those hours frequently just to make sure they were on the ball. These guys at BIG L TIRES DAYTONA BEACH never got impatient with me and babied me through the process, despite my lack of understanding most of the time. When I couldn't get the manager on the phone immediately, one of his staff members or even the service manager (Victor) always stepped up and fielded the call to assist me. The Alignment technicians worked incessantly to make sure they met their deadline to get me back on the road and back to Jacksonville. I wanted to review this shop honestly and fairly and not base my assessment on the level of stress during my vehicle out of commission time. The truth is it is supposed to be stressful to an extent. Bottom line----If you want a TIRE OR ALINGMENT SHOP that will go to war for you in order to help you get your vehicle back on the road and that knows how to treat you like an individual and not a prospective paycheck, plus reasonable prices, this is the shop for you. HANDS DOWN!!!!! PS: They definitely got my business, and I will assure you; I will not be going back to their competitors. I remain Truly yours, ED

I recently stopped by The Fire Pit in Bunnell after getting a bad tire puncture that required a…read morefull replacement. Since I was planning to replace all four tires soon, I decided to go with a used tire for now. The service here was amazing -- the front desk staff were courteous, helpful, and professional. The replacement was done incredibly fast, and the whole experience was smooth and hassle-free.

I made an appointment 2 days in advance for 11:00. I arrived and checked in at 11:00. They cleared…read moreout all the customers in the lobby including a girl that checked in just before me and 45 minutes later, I am still in the lobby and my truck hasn't been taken in for service. I finally went to the counter and he said they would take it right in, which they did not. What is the point of making an appointment?

Great job on restoring my S560 Mercedes rims with "touch up" service. Saved as an option to compete…read morerepainting, which they also offer. The guys at Bent Rim are nice to deal with and offer you options- highly recommended. Thanks! Joe B

This was a fantastic experience. They responded immediately and we took our GV-80 back that…read moreafternoon. The repair was fantastic even though the Genesis colors are hard to match. Took our second car, 2022 Ridgeline HPD, in for rim repair the next day. We had hit curb/sidewalks and really scraped the rims. Work was done while we waited. Jorge, Jose, Jesus and the Mrs could not have been more friendly or accommodating. Very clean facility. They also sell tires so i will be back. Thank you all.

I had two flat tires and County tires went above and beyond and picked my truck up. They ordered…read moremy special sized tires and had me back on the road for a lot less than I was prepared for.

2 girls heading to south Florida noticed tire starting to shred at Bucees. Called and got right in…read morewith Bill to change out the tire. Very affordable, got us in within 20 minutes and back on the road after checking and filling all tires (truck included). Bill gave great advice about a tire pressure kit for the camper and advised us all about tires. This is an amazing family owned tire shop that care and looks out for their customers. THANK YOU SO MUCH!

Raoul at front desk. Very personable, knowledgeable, great smile..quick to answer phone, clerk…read moreexplanations of services Josh.mechanic, new tires oil change, alignment,new wiper blades all round..gave a $120.00 discount just because!! Mike..tire tech also very personable, knowledgeable. Great group of guys with great smiles!! Check Tire Kingdom out for all your auto needs!!

Take your car to the honest mechanics at Tire Kingdom, Ormond Beach Young Street they take care of…read moretheir own. I take both the wife's car and mine. They always solve the problem and even did a free diagnostic for me. Thanks guys. I appreciate it.

On the morning of May 22nd, my tire indicator flashed a warning of low tire pressure. I was losing…read moreair pressure fast but was able to make it to this Tire Kingdom location. They took my car in immediately. Unfortunately, what was discovered was both front tires had nails in them. They were able to replace both tires right away. During the time I was there, Blake the manager, kept me informed of the process. This Tire Kingdom provided excellent service. I will definitely come back to this specific Tire Kingdom. Thank you Blake and team for providing outstanding service!

Brought car for a 10 AM appointment that I was there 45 minutes early. Upon arrival stood waiting…read morein lobby. No one at front desk. Called the phone of Tire Kingdom. Josh answered. Josh came to the front and was very abusive in his delivery of language. Josh also went onto verbalize how abrupt and rude he is and he knows it. Why would you have someone like that in your front area to greet the customers. Josh continued to be very rude. The weight was over 2 1/2 hours and that was with an appointment. I called the headquarter number and got Andre and he was no help. Andre told me there's absolutely no supervisors you can speak to to discuss the issue. I was told all the managers were in Palm Coast Florida at a meeting and no one was reachable and I was not allowed to speak to a manager. Never in my experience does a customer service place not have a manager you can speak to so again lied to by Andre. Josh continued to be mumbling under his voice at the counter pacing back-and-forth as other customers came in. Thankfully, the lobby is under camera surveillance because your safety could be at jeopardy going into the store with him in the front. My biggest concern was my safety and they had my vehicle in which I had a flat tire. If you look at these reviews on now, it's very discouraging to not use the store. I also went online and reported my details of my issue. Then this morning I get a reminder about my appointment that I quote so-called missed yesterday. I was at my appointment in fact was there almost 3 hours. And then I get an email saying I missed the appointment how absurd and what kind of company system outfit are you running? Tire Kingdom honestly don't waste your time. There are so many more places that truly want your business and want to take care of you in your vehicle.