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Pep Boys

2.8 (77 reviews)
Closed 8:00 am - 7:00 pm

Services - Pep Boys

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

18 More Services

Fuel system cleaning

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Auto battery and fluid recycling

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Pep Boys Photos

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Recommended Reviews - Pep Boys

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Reviews With Photos

marked tire
John K.

Just noticed the sticker has the date and mileage wrong. Should be not the current date and mileage but date and mileage for NEXT oil change.

Left tire front right tire back

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2 months ago

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Photo of Pep Boys S.

Pep Boys S.

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9 months ago

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Pep Boys S.

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6 months ago

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Pep Boys S.

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3 years ago

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15
10

2 years ago

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Pep Boys S.

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4 years ago

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Photo of Pep B.

Pep B.

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4 years ago

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3 years ago

I'm still trying to figure out how do you charge someone $950 to replace an alternator on a 2008 Chevy express!!! Please explain, I'll wait

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Pep Boys S.

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Photo of Pat G.
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35
4

4 years ago

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Pep Boys S.

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2 years ago

Great customer service! They fixed the car in no time, with no issues, and at a reasonable price.

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6 years ago

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3 years ago

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5 years ago

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Photo of Pep B.

Pep B.

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3 years ago

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7 years ago

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Pep B.

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7 years ago

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Pep B.

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5 years ago

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Pep B.

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1

6 years ago

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Pep B.

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3 years ago

Business owner information

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Pep Boys S.

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7 years ago

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7 years ago

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Pep B.

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9 years ago

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Pep B.

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6 years ago

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Pep B.

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10 years ago

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Pep B.

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10 years ago

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7 years ago

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Pep B.

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12 years ago

Helpful 1
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15 years ago

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7 years ago

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Pep B.

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Photo of Jeff L.
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17

10 years ago

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7 years ago

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Pep B.

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9 years ago

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Pep B.

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6 years ago

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Pep B.

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9 years ago

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Photo of Ryan G.
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9 years ago

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Pep B.

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10 years ago

Helpful 1
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14 years ago

Helpful 1
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7 years ago

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Pep B.

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11 years ago

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Pep B.

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18
14
1

8 years ago

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Pep B.

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Page 1 of 2

Ask the Community - Pep Boys

Review Highlights - Pep Boys

The manager, Jim Smilor, is an absolute profession and goes above and beyond the call of duty to satisfy the customer.

Mentioned in 6 reviews

Read more highlights

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Orland Best Service - Orland best auto service

Orland Best Service

(20 reviews)

While the main picture for this business is sort of a tongue-in-cheek photo, this auto repair shop…read moreis no joke ... it is a solid reputable place to take your car. For those of us who are keeping our cars past the warranty period or driving used cars, there is a great need for good mechanics to do service and repair on these older cars. We need an alternative to the big dealerships. Orland Best Service (OBS) was really a find. My 8 year old Chevy pickup had an air-conditioning (AC) problem. When I first turned it on this season it blew warm air. Thought I might need a Freon top-off. When getting an oil change at the dealer, I asked about this and was told the standard price is $180 to LOOK at the AC. Keeping in mind that anything they found - even a Freon top-off would be an add on to the $180 - I said I would go elsewhere. Finally found OBS where the standard price for servicing the AC is less than $100. My first visit was just me showing up with no appointment one day. Tom - who is the lead dog here - took a look and checked a part to make sure the flap on the blower that changes over from heat to AC was working, and finally said he'd need a bit longer to diagnose the problem so we set up a date to come back two days later. I asked him what I owed for the hour he'd already spent - nothing. He said he hadn't done anything, so I didn't owe anything. Nice honest answer. Brought the pickup back two days later and left it. He was pretty busy so he didn't get to it until later but when he finally did he found that the little in-line filter on the compressor lines was clogged. He cleaned out the filter, made sure the Freon charge was up to snuff, and finished the job in about an hour. The price - $60. So, in sum ... if you are looking for a good solid mechanic who isn't afraid to get his hands dirty and is willing to try on anything ... this just might be your guy. Keep in mind this is only a two-man shop, but if you don't have to have your vehicle fixed in the next 30 minutes and you are willing to maybe wait to get it done right, you'll find Tom can usually get it done and at a very fair price. Very pleased and will bring my vehicles back for servicing.

I recently contacted an Audi repair shop in Orland Park, Illinois, and spoke with Gerald a service…read morewriter. After explaining my previous issues with another Audi shop, Gerald's main concern was whether the warranty department would cover the labor costs, making assumptions about my willingness to pay. Gerald promised to call back within two hours after contacting the warranty department, but three days have passed without any follow-up. This has left me feeling undervalued and mistrustful of Audi Orland Park. In my case, two oil gaskets needed changing. At Downtown Chicago Parts crucial to my engine's functioning were left unattached on the passenger side floor upon picking up my vehicle. Taking my vehicle to another shop, the repair took only 1.5 hours and cost less than $1,000, including oil fill-up, fresh brake fluid, and trans fluid. To all consumers, be wary of manipulation tactics. Take a picture of your dashboard/mileage for drop off and pick up, maintain communication with your service writer, and be aware of necessary repairs. Nanette G.

Tony's Transmissions - Car straight out of a dream..

Tony's Transmissions

(13 reviews)

Brought my 2010 Volkswagen Jetta with 165k miles to the dealership in Joliet in 2024 for a check…read moreengine light whose code showed a transmission sensor. They advised me that to get into the trans and change that, they should replace the whole transmission for a couple hundred more, otherwise they couldn't guarantee the work. And they charged $150 for this "diagnosis". They wanted thousands of dollars for a new transmission, and I was stuck because I couldn't take the emissions test to renew my plates with a check engine light on. Brought it to Tony's Transmissions, and he replaced the sensor in a few days for a few hundred dollars. I can't remember the exact amount because I paid cash and it was about a year ago, but I just saw his business pop up when I was doing a search and remembered that I should have left him a review back then. He really did great work. Check engine light was off, car passed emissions, and we drove it for another year before selling it a friend for his teenage son. Car is still running strong.

I brought in my old Sienna in from a referral from the Auto Clinic in Frankfort :-) I explained the…read moretransmission symptoms and error code diagnosed so far. Tony said they were backed up and I offered to drop it off early just in case Tony and team got some extra time, as the family had an urgent college move-in date to make :-) Tony and team got the sensor part in and quickly turned it around, including some Q/A to make sure it was stable. Pricing with parts and labor was very reasonable.

Pep Boys - autorepair - Updated May 2026

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