They did a great job with changing my cabin and engine filters. I'll definitely return for other…read moreautomotive services as I need them. Next would be oil change. They are respectful and understanding. They take their time to do their job to perfection. Great place!

Going to an Auto repair shop as a woman , with little to no automotive knowledge, the chances of…read morebeing taken advantage of, gives me great anxiety. From the first visit to this shop , every issue I've encountered with this car had been diagnosed and repaired efficiently, and doesn't break my pockets. The service here is professional and friendly. I never hesitate to come here.

We had a fuel line snap WHILE in the middle of replacing a rusted break line so we were leaking…read morefuel AND had no breaks. It was the day before new years eve and the local mechanic told us to wait untill the next week for him to LOOK at it! We had a mobile mechanic come ( Chris-267-581-0276- awesome, competent, respectful, likeable guy!) literally push the car off the ramps ( 2 guys) with rocks and other stopping plans, then connect and tighten the break lines so we could at least get it out of the driveway. It was the day before new years eve and the local mechanic told us to wait until the next week for him to LOOK at it! The tow truck came and Chris gave us 2 recommendations. He seemed most enthusiastic about Indio's so we went with them. I've had the same beloved mechanic for 25 years but he is now hiring less than competent mechanics and doesn't do the work himself any more so we have been hunting for a new mechanic. Indio's did a great job, In and out in an hour and 20 minutes with the fuel line replaced for about $100! Since then, we've been back 3 times with 2 different cars and so far are very happy. These guys are honest, competent and genuinely nice people. They have a little waiting room so bring a book.

Don't bring your deisel trucks here. They're lift couldn't lift my truck. Heard a bunch of…read morecrackling under the truck. They dented in 4 spots under the truck. Was just for a Simple oil change...

Had a pretty disastrous experience with Savage and would strongly recommend taking your car…read moreanywhere else. Three main problems: 1. Completely non-communicative. Never called me a single time, I had to chase them down constantly for updates and information. 2. Rude and inconsistent. One person told me one thing on the phone one day. Said he would send me information, but never did. When I called back the next day I spoke to someone else (the owner, I think) who was extremely rude, claimed that the person before hadn't said what they said, and vaguely threatened me. It was beyond bizarre to be called a liar when I was just repeating back what I had been told by one of his employees the day before. When I told him I had another person (a man) who had been on speakerphone and could corroborate everything I was saying, he got slightly less rude to me, but the whole thing was really terrible and insulting. 3. When it was time to pay them, they texted me a picture of an invoice, with no way for me to pay it. I had, of course, to call back the next day and give them my cc over the phone. And then, when I picked the car up, the guy ringing me up was like, "Hm, I can't tell how much you paid." Wtf?? They seem to have fixed the issue with my car, but honestly, I think I would have done better to trade it in than to deal with weeks of trying to work with Savage Hybrid shop.

Savage Hybrid replaced the hybrid battery pack in my 2007 Prius one year ago. The battery recently…read morebegan showing problems indicating a bad battery, so I brought it back to them. The initial assessment was a problem with the battery pack, and other problems including the catalytic converter. They called two days later with great news the problem was only with the battery pack, and there was no charge! They could have easily charged me an additional several hundred dollars, but instead they chose honesty and integrity. My advice: Don't even think about taking your hybrid anywhere else!

So a rickty ride down the cobblestone part of Germantown Avenue caused my muffler to break free. I…read morefigured this was the perfect opportunity to give Rapco another try since Jason had been so gracious in his response to my first review. I did not go in an immediately ask for him, instead I let the transaction flow to see how I felt. I was treated very well by Fran and Bill at the front desk but what I truly appreciated the most was being taken into the installation area and shown exactly what the problem was and what it would take to fix it. A huge portion of the pipe was completely rotted through. After getting my estimate which was quite reasonable cuz I did do some research, I explained to Bill and Fran about my previous experience and they were completely apologetic and as gracious as Jason had been. My work took a little while but the accommodations were good. Rapco has a spacious waiting room so distancing was not an issue, a tv and plenty of magazines to keep you occupied. Very happy with my visit and plan on coming back for that Yelp check-in offer.

I received fantastic service from the staff at RAPCO. They diagnosed my suspension and braking…read moreissues on my 2007 Ford E350 and completed the necessary repairs quickly so I could get back on the road. They stand by their work and realigned my truck, shortly after I reported the problem. It's been a couple of months since these major repairs and I am 100% satisfied and recommend them highly. I was also able to take advantage of the financing program that gave me 100 days at 0% interest. That worked for me! I'm grateful to the people at Rapco for their courtesy and professional repair.

I went to 5 shops, yes 5! including the dealership to get my car fixed. Every shop claimed they…read morecould fix foreign cars. (I have a Hyundai Genesis coupe for reference)I found out quickly that was lie. I called the shop and got kindness and empathy from Mike and Shawn. They talked me through my problems that I was experiencing and they were fairly priced. I spent 500 dollars at Hyundai dealership in Springfield and they fixed Nothing ( side note: do not go there). Anyway the team here is very experienced and they fixed my car and saved me from buying a new car. Support this business, they are very professional and reliable. Thank you guys so much

Very friendly and honest! I needed a sensor replaced and they had me in and out in under 30 minutes…read morewith pictures of the old and new part. I brought in my own sensor and they didn't even charge me to install it. You will not find better service. Highly recommend the team here.

Kind, efficient service! I really had no idea what I was dealing with when my check engine light…read morecame on, but they quickly found the solution and I felt like the price was reasonable!

Great locally owned repair shop that also does state inspections. They do not take appointments,…read morefirst come first served. Friendly and fast service.

Horri customer service. Rude, dismissive. I came at 8:10 to get my car in at the head of the line…read more There was a guy changing tires, but he refused to acknowledge me. I left and returned in a couple of hours later This time another man greeted me and directed me to the same guy, who said he was all filled up for the day! When I mentioned that I had been there at 8 and he hadn't taken me in, he said, nastily, "Well, I was working." WTF. Don't go here unless you want to be ignored and insulted.

Dropped off car for inspection early in the morning, did not hear anything back all day. Tried…read morecalling, unresponsive. Customer service could be better

We were in town from Buffalo, NY for a wedding. On the drive we started to hear a terrible grinding…read morecoming from our rear brakes. After seeing the great reviews for Phil's, we called Phil and miraculously he was able to fit us in. He replaced our rear brakes and really saved us!! Thanks again Phil. He's a great guy for a Cowboys fan. Go Bills!!!

So, this shop didn't actually do work on my car but they took me to another shop a couple blocks…read moreaway who could do the body work I needed. Absolute class act to take the time to help me when they absolutely didn't need to.