I used to really like this place... small, neighborhood business with no complaints about the…read moreservice. HOWEVER today I called to make an appointment for state inspection for my car. I'm in my seventies and live less than a mile away. When I asked if I could get a ride back home after dropping off my car, I was told NO... I'm the only one here (which is not true, as it's a father and son operation... the son is the mechanic... the father handles the phones and taking payments) and I can't leave the shop. Now this would be a legitimate answer IF the following hadn't happened: Last summer, I called to make an appointment and for an entire week, probably at least thirty calls, no one answered the phone or returned my call after leaving a message. Turns out that they had closed down for vacation without leaving any kind of message on their phone system that they were closed for the week. When I finally got through the next week and questioned why there was no phone message that they were closed, I was told that it was too complicated and time consuming to do. So, it's OK to close for a week with no information available whatsoever, but can't drive someone home, which would take maybe ten minutes roundtrip. Now, I'm supposed to walk home, and back again to pick the car back up, in 15 to 20 degree weather? Hung up and got an appointment at Wark's in Merion, where I can walk to in less than a minute. I understand that they do excellent work.

Took us in last minute on a Friday to fix my boyfriends breaks. Quick and great service and also…read morehooked us up with windshield wipers. Amazing service.

I've been taking my car to Wark's for years now. I go for routine maintenance and I've had it towed…read morethere after much more serious incidents. I've always felt like Dom and his team have taken care of me. They fit me in day-of, don't gouge me on pricing and they give it to me straight in terms of what my car needs and doesn't need. Their prices are fair and they are far from the stereotypical dishonest, greedy mechanic.

0 stars. Extremely rude and unprofessional. Take your business elsewhere and avoid at all costs.read more

Eddie is the man! Always takes great care of my BMW at half the price the dealership does. And if…read moreyou know anything about BMW's, I have to see him quite often. Turnaround time and price as well as quality of work are all top tier. Highly recommend!

Seriously cannot rave about this place enough--their prices, turnaround time, and overall attitude…read moreare the best. They are my go-to people in Philly for any and all car problems!

Quality service for good prices. Nice guys too. Me and my family have been taking our cats there…read morefor years

Had an unexpected flat tire to start the day and happened to be in their immediate area. They…read morediagnosed the reason for the flat (key stuck in tire) and assisted in locating a replacement tire. When tire arrived an hour later I was back on the road and on with my day. The pricing was very fair and they did not take care of my dire situation. Both of the fellas there could not have made the unexpected problem any easier to deal with. If I lived near there they would have all of my automotive business. THANKS!

We moved cross country from Portland to the Philly suburbs because my husband got a great job here…read more And wouldn't you know, my car sprung a leak. Not an oil leak or anything like that, but when it was raining outside, it started raining inside too. Although the dripping inside was happening near the door, the culprit, it turned out, was a clogged drain at the sunroof I've never opened. Vince was great and got me in fairly quickly, and best of all, it was the cheapest repair I've ever had at $65. :)

I called to get a ballpark estimate of a repair on my vehicle. While they would've preferred to see…read morethe vehicle in person first, they did provide the ballpark I requested, which I appreciate. However, the person I spoke with was rude and dismissive. When I asked if they'd be able to skip some of the recommended repairs due to budgetary constraints, he refused, saying they would get a bad reputation if they let a car leave without doing every possible repair, and they would refuse to service my car rather than work around my budget. That is predatory upcharging in a nutshell. I definitely would not trust them to responsibly and fairly assess and repair my vehicle without overcharging me for unnecessary work.

Highly recommend this place! I came by without an appointment and Kevin helped me get an affordable…read morenew set of tires. He and the team were professional, transparent, and accommodating. Fair pricing, honest service, and excellent customer care.

I'm skeptical on if I should really give 4 stars or not but I will say the customer service alone…read moreearned these stats but we come for service to be done right. From the first day I drove up I was greeted outside they came and talked to me in the car and we got things done in an okay time manner. Well after the oil change no one was aware on how to reset my car so the light all month kept saying I need to change my oil after 2 weeks and they said I was good on oil but I keep getting notifications about it which is giving me anxiety. The second time I went it was to tighten the lug nugs or whatever they're called and that took over an hour because I honestly think they forgot I was outside waiting I'm assuming. I will say I love how one of the gentlemen came to show me what was wrong with my rotors and showed me what it was supposed to be like and was able to quote me as well. I just don't know if I'll be going here or to the dealership because the price was a lot. Went from 4 star review to 3 star review because the "owners responses" you can tell this person doesn't really care about customer service just ratings and doesn't address a lot of concerns or provide solutions to the reviews and responses I've just read. I've done better than that. Idk. Just gave me an ick. Sorry Mavis

Do not go here. The one on City Ave. Zero star if I…read morecould. Manager name Rob is very immature and unprofessional. Doesn't even know how to mitigate a problem. He makes small matters worse. Poor management. Poor skilled techs. Fixed my flat tire and ended up damaging my trunk. Then refused any accountability. I guess they don't deal with high end cars often. People driving high end cars have money, they don't go there. They called me trespassing after I came to confront them about my trunk. My ass. I wouldn't go here again even if you paid me. As a matter of fact, you'd be lucky to have ur hands on my car again. If I look at any of them again, I will gag. Firestone, your business will drown bc of these people. Your overall review is a 2. That's a red flag to drive people somewhere else.

Not sure how their operation is even legal…read more.. My spouse brought her 2019 Jetta in for a state inspection The man behind the counter received a food delivery while taking her information and proceeded to loudly scold the delivery man because he forgot his drink. Overall very rude staff. Now for the main reason for the poor rating: We were then told the car did not pass the safety inspection because they needed to further inspect a "worn part". To inspect said part, they had to unscrew a few bolts and lower the frame. Would not have been unreasonable to expect to pay a bit more than the original estimate ~$80 for a state inspection) . They attempted to charge us over $1000 more. Through a feat of mental gymnastics the employee stated any Jetta 2019 and more recent would incur such a charge. Hard to believe they are attempting to charge all owners of newer model Jettas over $1000 to pass a state inspection. Clearly part of their business model to offer state inspections and then use the compulsory nature of the service to try to force extra charges on the customer. They still charged us for the inspections despite not passing it. Obviously, we took the car elsewhere and it had no issues passing. Save yourself the shake down and go elsewhere.

Both times I have used Fountain Street were "walk-in" or emergency needs (one in 2021 and now in…read more2026). In 2021 my tire popped and I was only able to get the car within close range of their shop. Someone came over with me to take a look and they helped me get the spare changed until a new tire could be ordered. They did not need to stop their work to help me, especially when I was not even parked in their lot. it says a lot about them!! most recently, winter storms and ice caused major damage to my hybrid vehicle's battery and additionally, AAA caused extra damage when I called for a jump, and they handled it incorrectly. Fountain Street accepted a tow on a Friday during this time when they had 0 appointments available for 3 weeks. Anthony was able to get my battery replaced, and they kept my vehicle over the weekend so they could address the electrical issues that were not there before the battery was dead/AAA caused damage. I had my car back that Wednesday. I am a single female living close by in Manayunk for the last 10 years, and I am disappointed to have ever used any other shop. I will absolutely be switching to regular service with these guys. They are kind, laid back, and in my case, made me feel confident they could handle the issues rather than causing me more stress over the unknown. That is invaluable service to me and not easy to find!

A very bad service who doesn't have a clue how to fix a car.Very rude and ignorant on the phone.read more

Always love this place and their service, as I've been going to them for years now! Reasonable…read moreprices, they're great with informing you of any diagnoses and fitting you in as soon as possible! Thank you SO much!!!

As a young woman, I've had at least one bad experience with a mechanic or auto body shop in my…read morelifetime. Bringing my car somewhere for repairs I've felt uncomfortable and in over my head, wondering if I'm getting ripped off. A few days ago someone side swiped my drivers side mirror while it was parked on the street. I did some research on local mechanics and called Maggianos. They picked up immediately and said they'd be available that day to take a look. From the start I was given great, honest, friendly service that included price estimates and regular updates on my side mirror. Any questions I had were answered thoroughly, and within two days I had a brand new side mirror installed. I'm thrilled to have found a reliable mechanic in my neighborhood, and couldn't be happier with my experience.