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    Pep Boys

    3.0 (220 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Pep Boys

    Auto battery and fluid recycling

    Auto battery or electrical system repair

    Auto brake repair

    Pep Boys Photos

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    Reviews With Photos

    Appointments don't matter here apparently because excuses matter more
    John M.

    This is the online appointment I set from their website. The manager calls me and asks me to bring it in as soon as I can because of "fill in the blank" excuses. I begin accepting this as an option, and tell him what actually needs to be done. He insists they have to charge me $49 to find out for themselves and they don't charge me for extra parts!‍ the services I was requesting wasn't going to need any diagnostic service or parts. This guy is a DO NOT RECOMMEND

    After picking up my car from work and brought it to his shop he took photo to show car made it there.

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    3 months ago

    It was a quick and professional service. I was in and out in 10 mins. I would always come back here with the quality of service.

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    Photo of Pep Boys S.

    Pep Boys S.

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    4 months ago

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    Pep Boys S.

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    4 months ago

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    Pep Boys S.

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    8 months ago

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    Pep Boys S.

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    6 months ago

    They always seemed to be understaffed, and their labor prices are very much over inflated! Always get a 2nd estimate!

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    Pep Boys S.

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    1 year ago

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    Pep Boys S.

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    1 year ago

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    Pep Boys S.

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    1 year ago

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    Pep Boys S.

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    8 months ago

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    Pep Boys S.

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    9 months ago

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    Pep Boys S.

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    10 months ago

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    Photo of Angel B.
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    4 years ago

    Helpful 22
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    1 year ago

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    Pep Boys S.

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    1 year ago

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    Pep Boys S.

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    2 years ago

    Great service, friendly and knowledgeable staff go above and beyond to find the answer you need

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    1 year ago

    I got inspecation here. Scott was really kind and sincerely helping me. thank you so much

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    Pep Boys S.

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    Photo of Pal L.
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    1 year ago

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    Pep Boys S.

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    3 years ago

    Helpful 1
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    Photo of Jay G.
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    2 years ago

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    Pep Boys S.

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    Photo of John M.
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    4 years ago

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    Pep Boys S.

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    2 years ago

    Fast and friendly service. Staff was attentive, courteous and professional. Would definitely return for future tire needs.

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    Photo of Leo V.
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    4 years ago

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    Pep Boys S.

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    2 years ago

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    Pep Boys S.

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    1 year ago

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    3 years ago

    Helpful 2
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    1 year ago

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    Pep Boys S.

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    Photo of Eddie P.
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    2 years ago

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    Pep Boys S.

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    Photo of bob b.
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    3 years ago

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    4 years ago

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    Pep Boys S.

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    Photo of Luis L.
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    4 years ago

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    Pep Boys S.

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    2 years ago

    Been here before to get a flat tire fixed and today got a last minute vehicle inspection. Giselle was incredibly helpful and kind!

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    6 years ago

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    Pep B.

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    Photo of Gabi B.
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    7 years ago

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    Pep B.

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    6 years ago

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    Pep B.

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    7 years ago

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    Pep B.

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    3 years ago

    Good service friendly and efficient we did wait for a while but overall good service hours are convenient

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    Pep Boys S.

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    3 years ago

    Helpful 1
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    3 years ago

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    Pep Boys S.

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    Photo of M T.
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    4 years ago

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    Pep Boys S.

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    4 years ago

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    Page 1 of 6

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    11/17 - I needed new brakes and rotors, Scott and the team got my car in quickly and were very kind.

    Mentioned in 6 reviews

    Read more highlights

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    FNP Auto

    FNP Auto

    4.9
    (332 reviews)

    I came in with my tailgate literally hanging on by a few wires, completely stressed about how much…read moreit might cost and whether I was simply screwed. Francisco not only reattached it, he also went ahead and tested my truck for free to make sure it could pass the smog check I needed for the DMV. He did a series of tests to see what was working and anything that may become an issue in the future, just for my knowledge. He also pulled my CarFax report for free without me even inquiring! He took the time to explain how my tailgate and its different components worked, even printing out a diagram for me so I could clearly understand my options. We discussed ways to prevent my tailgate from being tampered with or stolen in the future, and he explained what would be my best options based on safety, longevity, and cost-effectiveness. He took time after I had already left to research the right parts that would achieve what I wanted without unnecessarily driving up the cost. It's the behind the scenes work like this that I appreciate the most. His recommendations were confident and knowledgeable, but I never once felt pressured. For example, Francisco let me know that I needed an oil change, but he never tried to push me into getting one that day. He understood that my immediate concern was the tailgate, and he respected that. I was actually the one who asked whether he performed oil changes. Suffice it to say, I'll be skipping Valvoline this time and bringing my truck back to Francisco and Pearl. Pearl made sure I was comfortable while I waited and offered me full bottles of either cold or room-temperature water. That may sound like a small detail, but it meant so much more than meets the eye. Those thoughtful touches are what separate businesses that genuinely care about their customers from places that make you feel like just another person in an assembly line of others who need help too. Pearl is such a warm, personable person, and making conversation with her was genuinely lovely. I'm currently in a tight spot financially, and both Francisco and Pearl were sensitive to that without ever making me feel embarrassed or treating me differently. I never felt like a dollar sign. I was treated with dignity and given the same time, care, and respect as anyone else who walked through the door. As a woman, I've experienced a sexist gap in how I'm treated when dealing with automotive work. I've had unnecessary services pushed on me, been ignored when asking questions, or been made to feel like I shouldn't try to understand what was being done to my truck. That was absolutely not my experience here. Francisco explained everything clearly, answered my questions, and made sure I understood my choices. It's impossible not to feel safe and taken care of when he is working on your vehicle and walking you through your options. When I recently noticed a problem with my radio, I immediately called FNP to ask whether Francisco could look at it when I return to have a safety guard installed on my tailgate. He added it to my notes, and now I can let go of that worry knowing he'll examine it and tell me honestly what the best next step is. Their administrative workflow has been perfected to allow for notes like this, quotes being sent and accepted/denied, etc. The process is smooth, start to finish. I have never had a better experience with an auto repair shop. Francisco and Pearl truly went above and beyond. Trust me: you will not regret going to FNP. These are exactly the kind of people and small businesses worth supporting, and I plan to be a customer of theirs for a very long time.

    Got hit in a hit-and-run and my side mirror was completely done. Decided to pay out of pocket…read moreinstead of going through insurance and started looking around. FNP Auto reached out in under 5 minutes. Francisco handled everything right. Clear communication, no guessing, no runaround. Broke down parts, labor, and timing so I knew exactly what was happening. Pulled up right before closing around 5:30 PM and was still taken care of without any rush. Hit happened Tuesday. Found them the same day. Parts came in Friday. Dropped the car off at 1:30pm and it was done by around 5pm. Fast, efficient, and professional. Appreciate the work. Would recommend.

    Hi Tech Automotive

    Hi Tech Automotive

    4.9
    (516 reviews)

    I had a really great experience at this shop and honestly can't recommend them enough. A few weeks…read moreago, my catalytic converter was stolen, and I had it replaced at another shop. After that repair, my check engine light suddenly came on--even though it wasn't on before. The first shop told me it was a problem with the mass air flow sensor and tried to charge me to fix it, which didn't feel right to me. So I decided to come here for a second opinion, and I'm really glad I did. The mechanic took the time to properly diagnose the issue and walked me through everything step by step. Within about an hour, he figured out that it wasn't the air flow sensor at all--it was just a blown fuse. That alone saved me a lot of money and potentially from being overcharged elsewhere. What really stood out was the honesty and communication. He explained clearly what went wrong, didn't try to upsell anything, and made sure I understood the situation. On top of that, he even aired up my tires for free, which was a nice touch. Fast, honest, and affordable service like this is hard to find. I'll definitely be coming back and recommending this shop to others.

    Amazing service, quick (10-15min), affordable, friendly staff, professional - highly recommend! I…read morebought a lightly used tired that looked practically new for half the price out the door of what I was quoted at American tires. I had a concern that maybe the price was so good because they were using tires that were patched or something but nothing could be further from the truth! They shared were they source their tires from and rest assured you're getting a great deal for sometimes practically new tires. These guys and girls are the real deal. They have earned a life time customer and my trust to send my friends and family in the future!

    Action Auto

    Action Auto

    4.4
    (542 reviews)

    I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

    We have been taking our car to Action Auto for over a year, and honestly, this is how every shop…read moreshould operate. No upselling, no runaround, no "don't call us, we'll call you" and disappear. Just straight-up honest work and clear communication. They break everything down in a way that actually makes sense, they get the job done quickly, and they don't make me feel like I am getting taken for a ride (which can be rare nowadays). If you're tired of guessing whether you can trust your mechanic, this is the spot.

    Western Auto Care

    Western Auto Care

    5.0
    (17 reviews)

    Excellent service, no notes. Granted my car didn't require intensive service but even the basic…read moreservices was well done, honest, and educational. I was sick of going to commercial locations that are always ridiculously busy + overpriced, thus Googling shops close by. Western Auto popped up with high reviews and was only a 5 min drive away from our home. Was greeted by Daniel and we discussed the need of a vehicle wellness check, oil change, tire rotation, and possible car realignment. They immediately took my car in and took ~2.5 hours for overall care. I was receiving real-time updates about the vehicle and given opportunities to address the issue or not. There was no pressure on what the vehicle may/may not need which I appreciate the most. Daniel gave honest advice of my concerns and did not convince me to have work done like other shops would do. The prices were absolutely reasonable and competitive. My new go-to auto shop from here on out. Thanks to Daniel and the auto experts who took care of my car.

    It has been about a couple of months since my car repair by Western Auto Care. My car is running…read moresmoothly for being 20 years old (2005 Toyota Corolla). Back in August my car stopped going in reverse and I knew it was time to replace transmission. I message around to a few vendors on YELP. Most of the vendors were were asking for double or tripled the amount for rebuilding transmission. Daniel suggested buying an used transmission which cut down on the costs significantly. Once I had the car dropped off he was constantly updating me with texts/photos of the car status. I also had him replace the real main seal (since transmission is already out) and replace the motor mounts (transmission and engine) and control arms with ball joints. They also tested the used transmission to make sure it held up. They were able to do all that work in 2 days. The car needed to run a while to break in the new/"used" transmission. Daniel and his team did an excellent job with the repair work, communication, and the pricing. The pricing was quite reasonable (Daniel did let me know ahead of time the pricing/quotes for potential work). I would take my current and future cars to him for any repair work. Sorry for the late review Daniel.

    Full Service Auto & Transmission Repairs

    Full Service Auto & Transmission Repairs

    4.8
    (492 reviews)

    Needed a new fuel pump for my truck. Took it to full service auto and transmission and Francis had…read moremy truck fixed and back to me the same day at a very reasonable price I will definitely use Francis for all my repair needs in the future. Cheryl

    On April 3, 2026, I dropped my car off at Full Service Auto & Transmission Repairs for what should…read morehave been a simple repair -- replacing the skid plate. I found Francis through an online search because of the many positive reviews, and during our first interaction he was friendly, professional, and seemed very knowledgeable. He ordered the part directly from Acura and quoted me a fair price. My car was ready the following day, but when I arrived to pick it up, Francis informed me that my vehicle had been involved in an accident while in his care. He explained that another driver had been speeding through the parking lot and crashed into him. He gave me the other driver's information, and I contacted him immediately. The other driver gave a very different version of events. He stated that he was backing out of a parking space and did not see Francis. He also told me that Francis provided his driver's license information but refused to share insurance information. Now, more than a month later, I still have a damaged vehicle and have not received insurance information from Francis despite multiple phone calls, text messages, and outreach from Mercury Insurance. I trusted this shop to take care of my car, not return it to me in worse condition and leave me responsible for a $500 deductible. What has been most disappointing is the lack of accountability and urgency. Francis acted as though this situation was not a major concern and repeatedly assured me that the other driver would "take care of it," which has not happened. According to the other driver, Francis even asked him to change the story about what happened. I chose this business because of its strong reviews and the image Francis presents, but my experience has been extremely stressful and disappointing. I believe customers deserve honesty, transparency, and responsibility when their vehicle is in someone else's care.

    Fullerton Auto Repair Clinic & Body Shop

    Fullerton Auto Repair Clinic & Body Shop

    4.7
    (454 reviews)

    I got a few quotes before deciding to bring my 2014 Prius Plug-in here, and I'm really glad I did…read more They weren't the cheapest and they weren't the most expensive, but I felt like they charged what they needed to in order to get the job done I had no idea they even worked on hybrids because I never saw that mentioned anywhere, and I think more people should know. They took the time to explain the repair, confirmed the diagnostic code, and even pointed out a few things I should do to help my Prius last longer. They noticed my hybrid battery cooling fan was missing after I told them I just had it "replaced" at another shop. That's the kind of information you don't usually get from a repair shop. They ended up not needing to drop the subframe, so they adjusted the labor instead of charging me for work they didn't have to do. It still took the amount of time they said it was going to take, but still discounted me a little bit which I thought was cool. I also had them do an oil change while it was there, and even that was less expensive than what I normally pay at places like Jiffy Lube or Valvoline. If you own a Prius or any hybrid, I'd definitely recommend checking them out. More than anything, I left feeling like they genuinely know these cars and took the time to educate me, not just fix it. I'll definitely be bringing my Prius back if I ever need anything else.

    I brought my car in here for a diagnosis because the car wasn't running properly and the check…read moreengine light came on. I was told that I needed a new engine and it would be like $6000. I got a second opinion and found out a tensioner in the timing chain had broke, and that was it, they rebuilt the timing system and I'm back on the road for less than $2000. I wouldn't trust them to change my oil.

    Pep Boys - autorepair - Updated August 2026

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