Great service, friendly staff, I love the new look of the facility, feels clean and secure. Highly…read morerecommend

While going through some paperwork after the sudden death of my father-in law, I found a recent…read morepayment receipt from All Star Mini Storage in Peoria / Puro Mini Storage in Bartonville. I called the number on the receipt to find out more information and if the unit was still being used. The man on the phone was extremely rude, disrespectful and unprofessional, even though I expained that my questions were due to a death in the family. He accused me of "calling before" and that he "had already talked to me". I told him that I had not, in fact, ever talked to him and he continued to accuse me of "calling before". When I told him I had a payment receipt from the previous month, he said he had "no record" of this account. Look elsewhere if you're looking for mini storage. This guy was unable to answer simple questions in a professional and polite manner and I can't imagine how difficult it would be to deal with him on a montly rental. If I could give zero stars, I would. AVOID.

I used Mobile Maxx to move from my old house in Hanna City to my new house in Metamora. They have…read morea great service! The cost is cheaper than Pods, and the fees are staggered, which helps out when you're on a budget. You pay half up front and half when the unit is transferred. The unit itself was very high quality, all metal. It was impeccably clean inside, which made me feel good about items like the matress sitting on the floor. I got the largest 8'x15' size, which is supposed to fit 3-4 rooms. I'm a single person, and I had a 2 bedroom house with no appliances. The unit was packed full. I'm not sure I just have more furniture than the average person, but I could have used the commercial unit in retrospect. I was very nervous about the transfer, because when the unit arrived I realized that it would be tilted to about a 45 degree angle when being loaded/unloaded from the truck. I had visions of everything I own being smashed to smitherenes. However, I followed Mobile Maxx's instructions, packed heavy items toward the back, secured things with bungees, and made sure the floor was completely filled -- and the unit arrived at my new house perfectly! Not a single scratch. Finally, I'd like to comment on the customer service. Every time I called the office, I spoke with the same person, which was nice. He was friendly and helpful. The company follows up to confirm the pickup and dropoff dates, so there is no worrying about whether they are going to show up. For both the drop off and the transfer, I also had the same driver. He was friendly, professional, and timely. I would definitely recommend Mobile Maxx to anyone who is moving and looking for an alternative to U-Haul. Why cram all of your moving into 1 day when you can use a mobile storage unit and load/unload it at your leisure? The 30 day date for MM was the same price as 2 days of renting U-Haul. It's a great way to remove some of the stress of moving.

From the owner: Mobile Maxx is a leading provider of mobile storage and moving solutions using portable containers…read moreto make the moving and storage process half the work of traditional methods. Our facility is climate-controlled (temperature & humidity) to offer the best protection for your belongings.

Charged me 200 dollars for being 15 Mims past dust he had the gate open. Seriously 200 for…read morebeing 15 min past his shut down time and online sais 24 hours how was I sapolsta know Un fair business practices

Zero stars possible? I paid this jerk for storage with crappy drainage for well over 10 yrs. I…read moremoved my stuff to a new location (cheaper and is all asphalt with great drainage instead of mud and lakes in front of all the units). I called a few weeks ago to see how much I owed. He couldn't tell me (idiot) so I sent what I knew I owed plus some towards the next month in case I didn't move my stuff by the end of the month. I did move my stuff 2 weeks ago. I just called him and told him I moved everything out and I would like my overpayment sent to me. He said "I don't owe you anything and don't come back". FYI he doesn't do anything online, no payments, no bills and no receipts.