Seriously, I could have given this one star or five stars, and if we hadn't been in room 7 in the…read more'house' I would probably be rating it much lower.
So, first the good news:
Our room was probably the best I've ever stayed in. It was located in the huge, ultra modern house a hundred yards from the main lodge. We had room 7 with is the suite and the largest room in the house. The bedroom was huge, had a large balcony with table and chairs, and overlooked the lake. The bathroom was larger than most hotel rooms, super modern, huge walk in shower. There is also a large tub by a window, ans a large candle to light. The walk in closet was also huge. The one thing you will never complain about is space. Everything felt brand new, beautiful neutral colours, everything seemed to be top quality.
Full breakfast, included, was excellent, including black pudding, white pudding, portobello, as well as the usual eggs any style, bacon, sausage. Also included is a breakfast bar with cereal, 4 juices, unlimited toast, pastries, yoghurt. They bring a pot of tea or cup of coffee, I'm sure you can get more of either. The staff were very friendly and professional.
Location is 'central', a few miles from Bobmin to the north and St. Austell to the south, and on the way to all that Cornwall has to offer to the west.
OK, here we go, the bad news:
Are you a cup half full or cup half empty type person? Half full, you had better stop here. Half empty, you'll love this:
Wi-fi next to useless, sometimes barely usable, other times not even found on the wi-fi list. Having said that, my g/f did quite well with wi-fi most of the time. So maybe it's some sort of configuration thing. Rebooting the router brought it back to life one of the nights, or so I hear ;) On top of that, on O2 I had no cell coverage, so was basically internet deprived for three days, seriously putting a dent in our travel planning.
The first night the LOUD smoke detector went off and wouldn't stop. I called the main lobby number but it was past their normal hours. So I called the nighttime cell number and it went to voice mail! I got dressed, drove over to the lodge, there were 3 people at reception, one of them being the guy whose phone should have rung. I drove him to the house and he got it turned off. Highly annoying and a potentially dangerous. I was not offered anything for the hassle I was put through.
POOP! There are cute geese on the grounds around the lake. They have pooped all over the grass, all over the gravel path, nobody seems to be interested in trying to clean it up a bit. On a related note the wood on our balcony was covered in poop and stains, no doubt never looked at since the house was built. It will only get worse.
Cold shower! No wait, I mean boiling hot shower! Two of the three days it was barely lukewarm, on the day it was hot it was so hot that even turning it down to minimum hot was still too hot. This house looks like it's a year or two old a the most. Can they really not have got the plumbing and the wi-fi right?
Breakfast was totally inconsistent. We had different sausages on each of the three days. The first two were yummy and seemed to be from a good butcher. The third day was like a Tesco discount package. Tea, the first day was in a cup, tasted awful, lukewarm. The two other days it came in a pot, piping hot, much better. Coffee was never good but was awful one day like it had sat for a week. One day one egg, the other days two eggs. Sometimes runny yolk, sometimes not so much.
Location, although central, is in the middle of nowhere. No shops, no nothing. We didn't mind, but you might.
There are many other smaller niggles but I'll skip those.
So, would we stay there again? At full price absolutely not. But we got the travelzoo 3 nights for £165 which was a bargain. At that sort of price, and in room 7 of the house, then absolutely. One other room was also quite large, but we have no idea what the other rooms were like so you had better do some research.
Read the other reviews, sounds like the lodge might be in need of repair, and sounds like wi-fi is an issue all over.
Should you stay here? I honestly don't know.