We have taken our pets here for the last time! Horrible lack of professionalism and service. She has butchered our pets for the last time. I have taken pictures of the horrible grooming as well as the cuts on my dog's face just to make a record of it. One time I even walked in on her as she was screaming at one of my small dogs for something. It was just disturbing. Not sure what that was all about but I dismissed it as I did not witness anything physical. I attempted to reach out to Sue for an explanation for her poor service this last time and she has never responded. As I explained to her, I wish Her no ill will and just hope she gets her act together and treats her clients with more respect. I even tipped her for her time because that's how I treat people. However, we have used her services for years and will go somewhere else. I'm not sure what happened but she needs to re evaluate her business model. I'm afraid it won't last much longer if she treats her clients with disrespect! Pictures of the last grooming as well as odd cuts to our dogs face have been saved. I have also saved my numerous texts asking for an explanation. It's unclear how the cuts happened but they were not there when they were dropped off. read more

Excellent personal service. This grooming company is a wonderful couple that works out of their home giving your pet exclusive and wonderful service. Trained with a show dog grooming background your pet will enjoy quality and personal service like no other. I was taking my golden to Petsmart previously where she would sit for 5 hours in a kennel and get treated very poorly and rough. My dog became so frightened I almost had to start doing the grooming at my own home which wasn't feasible really. Lucky for me I found these guys and they have changed my goldens life. In and out in about and hour with wonderful personal care that has givens dog comfort and happiness during her grooming process. I highly recommend speaking with them. Prices are excellent for such quality service. I won't be going back to a chain groomers ever again! Thanks for the great work guys! read more

Pentine Pet Grooming - Olive after her grooming at Pentine Pet Grooming. - Pet Groomers Near Me - Longmont, Colorado

If it would be possible to give negative stars, I would because Pentine Pet Grooming deserves this accurately horrible review! After going to Sue for over a decade to groom my very well-mannered toy breed dog (who she has groomed since she was a puppy), I saw many cuts and abrasions all over her body along with a horrendous grooming job where Sue sheared off my dog's entire coat! My little dog appeared traumatized and fearful upon leaving her home. Over the past several years, I've noticed a significant change in Sue's demeanor and lack of professionalism when I drop and pick up my pet. Sue has become curt, rude and unfriendly. I know that she has experienced some health issues over the last many years and it appears she is taking out her frustrations on her dog clients. I will never, ever return to Sue again for any services. She is no longer the same groomer she once was which is too bad because I once admired the work she did for my dog, and now I am beyond disappointed and upset by her lack of care or concern regarding my aging dog. And to top things off, she never replied to any of my calls to ask her what happened to cause so many abrasions to my dog along with a very poor grooming/hair cut (she simply shaved her hair rather than taking the time scissor cutting it as she always used to). No explanation and no apology offered from Sue at all. She seemed to care less. She is now fired as my dog's groomer. I will never trust her again to care for or groom my loving pet. read more

Our dog is a disabled Maltese/Shih Tzu rescue with special needs. He was severely abused before we got him. He would freak out when we tried to brush him and you couldn't touch his feet. Originally, we took him to Petsmart. It didn't go well. Our dog was terrified. They told us they couldn't trim his nails and we should find a different groomer. We needed to find someone special that was up for the challenge. A neighbor recommended Sue and Mark. We are so thankful he did! It has been several months since we found them, but our dog is so much better now. We can actually brush him. Sue has been able to work wonders with him. He is still very tough to groom. If we cut one mat off of him, it is a two person job and he gets very hyper. I'm not sure how Sue and Mark are able to do it, but they are incredible. When we pick him up, he is happy and looks too cute! read more

I've been very pleased with Sue and Mark. They are a good team. I have a nervous and neglected rescue who was a complete mess when I first took him to be groomed. He wasn't thrilled at first but now is fine about going and he always looks good after grooming. They don't use perfumed products which I really appreciate. read more

I cannot say enough about our experience! Sue was patient, understanding, and fantastic! We have been looking for someone who knows how to groom our Portuguese Water Dog for several months and we FINALLY found her! We'll be back! read more

Pentine provide a quality grooming service that we have found to be the best in the Boulder/Longmont area. They treat you pet with great care and personal attention. We would recommend Pentine to anyone looking for a quality pet grooming service. read more

Sue and Mark are amazing! Their expertise and individualized service is unparalleled. My sister drives all the way from Aurora to have her dogs groomed by them. Need I say more? read more

I have been taking my two little mutts to get a bath and groomed by Sue and Mark for over a year. My dogs are never kept in a kennel and are attended to the minute we arrive. My dogs quickly bonded with Sue and Mark which never happen at any other groomer. The quality is exceptional. I book every six weeks and for months out because they are in high demand and the reason I had not posted this soon was in fear that they would get to busy to do my dogs. But that is not the case Sue and Mark love my dogs and have proven to be dedicated to them knowing the trust and comfort my dogs have developed with them is important. You will not find any finer people who really truly understand how important it is to us dog owners who love our animals deeply and want to know when we leave our dogs that they are cared for and the whole grooming experience is a enjoyable experience for them. Give them a try you will be glad you did. read more