If you want the truck you reserved at the location you reserved on the date and time you reserved it, go to U-Haul. I reserved a 9' van a week before my move date. When I went to pick up the 9' van, I was offered a 16' truck, or the option to drive 40 miles to get the van I had reserved a week in advance. Not sure why they take reservations or confirm them in their app when they don't really mean anything. read more