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    Penske

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

    Services - Penske

    Truck rental

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    8 years ago

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    U-Haul Moving & Storage of Five Points

    U-Haul Moving & Storage of Five Points

    (33 reviews)

    -This place and people are AMAZING. -These reviews on here…read moreare from years ago. I am sure there is New management. New employees. New vehicles. Everything. !!!!!! -I have nothing bad to say. They went above and beyond. The manager MIKE is very nice and he's working right beside everyone. Sign of a good boss. Only thing the young guy that wrote up my contract was on the phone with his friend the whole time chatting it up but this younger generation needs some manners!! LARRY checked me out. Nice funny guy. KEVIN checked me in also super nice caring guy. Installs and Knows a lot about towing and installing hitches. The truck ran well no issues. COME HERE they have TONS of trucks they will have what u need. They even include several moving blankets for free in the truck. Most size trucks have loading ramps. Yayy

    If you are utilizing this locations service for a moving truck, and require peace of mind, STAY…read moreAWAY! I made an online reservation for a 10' truck, an equipment dolly rental, qty 2 4-wheel furniture dolly rental, and mats. I double checked the reservation online before going in. All good. I get there. No good news. None of the equipment I reserved was in the truck. I had left. I went back. Worse news. None of the equipment I reserved was available. I'm moving TODAY and this is totally unacceptable. They offered to SELL me the equipment they had. I requested an accommodation for the items to be free since their lack of inventory is there issue. The General manager would not accommodate at all. His excuse: they cannot offer equipment free of charge because that is how they keep inventory. I told him, I mean, you aren't keeping track of inventory anyways. I told them to remove those costs and rented the equipment last minute at Home Depot. Luckily they had what I needed and actually provided great customer service. This place does not. The man receiving back the truck also gave me attitude because I parked the vehicle in a parking spot instead of 5 feet away from his intake line. My bad? I'll pull it out, turn it back on, and move it 5 feet. Cool man. I asked for an itemized receipt and they could barely get it together behind the desk to figure it out. I will be reaching out to corporate with my complaints

    Uship and More

    Uship and More

    (12 reviews)

    I had a great experience with this company transporting my Harley from California to Florida. I…read morewas kept in the loop. I will certainly use them again!

    WARNING ABOUT SHIPPING A VEHICLE WITH USHIP…read more I want to share my experience so hopefully it does not happen to someone else. I booked a vehicle shipment through UShip. Once my vehicle was picked up, things immediately went wrong. My car disappeared and I had no real information about the company that picked it up. When I contacted UShip for help, I was told to stop calling and only communicate through email with their legal department and customer support. After that, no one returned my calls, no one provided answers, and no one helped locate my vehicle. To make things worse, whoever had the car disabled my OnStar, so I could no longer track where the vehicle was going. When I asked UShip for the transporter's information, they claimed they did not collect or verify basic information such as insurance, DOT numbers, or even proof of who the transporter actually was. In other words, someone can pick up your car through their platform and they may not even know who they really are. Another thing people need to understand is this: when you voluntarily give your car to a transporter, many police departments will not list it as stolen if the vehicle disappears. They often treat it as a civil contract dispute, meaning they say no crime has been committed and tell you that you must sue the company yourself. If that happens, you may never see your car again, and in many cases your insurance company will not pay the claim because it was never officially listed as stolen. In my situation, I was fortunate that one detective took the time to review all the evidence I had gathered. Based on the information I provided, he agreed that this was not simply a contract dispute and had the vehicle listed as stolen. After doing my own investigation and working with law enforcement, I was able to obtain historical OnStar location data showing where the vehicle had traveled. That information led police to an operation where vehicles were being loaded into shipping containers to be sent overseas. My car was found inside one of those containers, and law enforcement recovered around 30 stolen vehicles that were returned to their owners. If that detective had not taken the time to listen and list the vehicle as stolen, I likely would have never recovered my car and my insurance company would never have paid the claim. My advice: be extremely careful about who you trust to ship your vehicle. Make sure you know the transporter, their insurance, their DOT registration, and who is actually responsible for your car. Based on my experience, *using UShip can leave you completely unprotected if something goes wrong.

    Penske - truck_rental - Updated May 2026

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