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    A+ Car Rental

    5.0 (1 review)
    Open Open 24 hours

    Services - A+ Car Rental

    Car share services

    Truck rental

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    3 years ago

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    (22 reviews)

    Thanks you Que& Luise! You guys are absolutely great at what you do! Very professional and…read moreaccommodating, I really appreciate y'all's customer service, thank you for your generosity and understanding. Highly recommend this branch!

    I recently rented a vehicle and, unfortunately, my experience fell far below expectations. I…read morereserved a premium car, but upon arriving at the office, I was informed that only standard vehicles were available. The sales representative advised that the only option was a Chevy Malibu, and although the interior appeared to be in good condition, it was not the class of vehicle I originally booked. I paid $414 for the rental and an additional $300 deposit, totaling $714. Within 15 minutes of leaving the lot, I contacted the sales representative to express that the vehicle did not feel right while driving. He told me that more cars were expected to arrive around 4 PM and that he would follow up with me. Unfortunately, I never received that call. The next day, I reached out again to check on availability, and I was told there were no vehicles within my price range. As of five days later, no one from the company has contacted me regarding my concerns or provided any form of assistance or resolution. Given the reputation of the company, I expected a much higher standard of customer service. The lack of communication and follow-through has been disappointing, and I believe these issues should be addressed to ensure a better experience for future customers.

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    (85 reviews)

    I only rent cars from Enterprise for years and they are exceptional in customer service. Therefore…read morein Florida, the establishment under the leadership of Mr. Mauricio Ortiz, manager, reflects the company impeccable ethical standards in providing best practice skills to promote the upmost quality customer service. In addition, Mr. Ortiz strategically ensure that they provide customers with the best possible experience with Enterprise. His integrity, leadership, distinctive character, and professional principles are what elevates a company standards for quality performances. Furthermore, Mr. Michael was instrumental in executing the polices and guidelines for an enjoyable rental experience. The totality of their personalities characteristics are welcoming for customers to have a pleasant comfortable experience with Enterprise. Finally under the leadership of Mr. Ortiz, teamwork and employees personalities are very friendly and enjoyable throughout the organization. Thanks for a superlative job well done!

    I received a complimentary rental from Toyota while my car is being repaired at the dealership…read more Upon arrival, there was a bit of a wait because only one representative was assisting a customer. I stood there for a while before being acknowledged. It would have been helpful if the representative had said, "I'll be with you shortly" to manage expectations during the wait. Eventually, another service attendant assisted returning customers and then asked me if I was returning or picking up, assuring me he would be with me shortly. Once attended to, the transaction proceeded smoothly. Stephanie did an excellent job explaining both the rental car process and the return process.

    Avis - The set of keys given to us for our faulty rental

    Avis

    (15 reviews)

    Extremely Disappointing Experience - Poor Service, Hidden Charges, Zero Accountability…read more I am a Preferred member and this was one of the worst rental experiences I've had with any company. I was overcharged for a fuel fee that was completely unwarranted, as the vehicle was returned with the same fuel level it was picked up with. Despite this being a straightforward issue, resolving it became unnecessarily difficult. The customer service desk was shockingly unprofessional. Staff were openly bickering and cursing among themselves, showing a complete lack of basic customer service etiquette. It was uncomfortable and unacceptable. As a Preferred member, the check-in process should have been seamless. Instead, I was required to check in manually and then wait an additional 15 minutes before being allowed to pick up my vehicle -- defeating the entire purpose of Preferred status. To make matters worse, no one informed us that adding an additional driver would incur an extra charge. This lack of transparency resulted in a $77.20 charge for something that was never disclosed, discussed, or agreed to. That is misleading at best and scandalous at worst. Miguel Peneranda eventually reached out and corrected the fuel charge, but refused to address the undisclosed additional driver fees. After that, communication stopped entirely -- no follow-up, no explanation, no resolution. I also contacted billing customer service directly and was met with indifference, lack of courtesy, and zero accountability. Because of this experience, I will be taking both my personal business and my company's business (Nestlé) elsewhere. Avis has made it clear that Preferred status means very little and that transparency and customer care are not priorities. I strongly recommend choosing another rental company.

    So I rented a car from Avis. When I got in the vehicle and headed towards the exit I noticed the…read moretank wasn't full. They marked it on the contract but not sure why it's my responsibility to fill the tank. No big deal. Later that evening I was pulled over, sent through a roadside sobriety test (I had not been drinking) and placed in the back of a police car. Why? There was no license tag on the back of the vehicle. Not blaming the police - I had out of state license, no insurance card for the vehicle I was driving and the pamphlet that Avis provides is hand written and could pretty easily be faked. I get they had to confirm the vehicle wasn't stolen. I immediately called Avis customer service and was routed to an overseas call center which was zero help and essentially all they kept saying was return the car. They couldn't even connect me to the rental counter to ensure there was another vehicle available much less arrange for it to be ready when I arrived. After traveling 40 minutes back to the airport spending another hour waiting in lines to get a new vehicle and driving 40 minutes back Avis offered to comp ONE RENTAL DAY or about $35. There over 20 rental car companies at the Fort Lauderdale airport any of which would be a better choice than Avis.

    A+ Car Rental - carrental - Updated May 2026

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