Always the best very friendly and professional they go above and beyond to help customersread more

Friendly staff Easy to get service…read moreGood results Quick response Accurate work Convenient location

Great place for all your car needs! They have very reasonable prices, (much cheaper than some of…read morethe other places I've been to in the past) and don't try to upsell you on anything. The staff are all very nice, and the front desk lady is a real pleasure to chat with while you are waiting. Whether you are having car issues or you just need an oil change, I highly recommend this place!

This is a review of the D & D Transmission Repair in Norwich, CT. Dave Daley, the owner told me…read morewhat to expect when he was to rebuild the transmission in my 2011 Chevrolet truck. I had brought it to a dealer and got a pretty high cost for a remanufactured transmission. I decided to look around for a transmission shop and D & D had many good reviews. The price he stated to rebuild MY transmission was less than half of the dealer cost, so I agreed and left the truck with him. A couple days later, he texted me a few pictures of the disassembled transmission AND a short video of part of what he was doing. A couple days later, I stopped into the shop to thank him for the pictures and he brought me in the bay to show me the transmission and the pieces he would discard and some of the new pieces he had received so far. For about 15 minutes, he basically gave me a tutorial on how a transmission worked and what some parts did. It was over my head but I realized he really knew what he was talking about. All new parts were installed so basically, I have a new transmission. He also replaced the transmission cooling lines that were leaking. The job came with a 24 month, 12,000 miles warranty. Very pleased with the work and customer service.

I have brought my car to CIC-Rich's Service Center 3 times…read moreand every time I received excellent and expedient service. Don and his crew are top notch. Best place around for dependable, honest service

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

Scheduled Appointment for a transmission flush. Did not honor appointment. Also, judging by the…read moremess in the waiting room, garage bays and yard, my transmission would have turned out for the worse.

Inconsistent service super friendly when you are paying them dodging your phone calls in times of…read moretrouble. They actively screen your phone calls. Not adverse to name calling or shaming you. Do yourself a favor and do business elsewhere. They do offer loaner cars freely and that was greatly appreciated even when one broke down it was replaced so credit where credit is due.

Fast, efficient and cost effective. Been taking my cars there for years. Just wish they would go…read moreback to the pre-COVID level of service.

These guys saved my engine. they spotted a leak in my valve cover and brought it to my attention. A…read more$140 repair that would've resulted in a blown engine if left unattended. Always professional. Sometimes a wait - but that's the nature of good things, isn't it? Thank you guys! I'll never go anywhere else.

I have been going to Superior Auto for my vehicle repairs for 20 years. I first went there because…read moreit was convenient, I could drop off the car and then walk to the bus to work. I would come back from my shift and it would be waiting for me. Now I no longer work in the area, but I continue to bring my cars there, even though I'm 45 minutes away. I don't trust anyone else with my cars. The total trust was built when I brought my truck in for corroded gas lines. The owner refused to fix it because the entire underneath was completely rotted out. He could have fixed it and made money off it, but refused because the vehicle wasn't safe. I ended up scrapping the vehicle. Another thing I love about them is if you need an oil change, you don't need an appointment, you can stop in and they will drop everything to take care of walk-ins. I HIGHLY recommend this family run business to everyone! Annette Gordon

We were so blessed to have found Superior Auto! We were on vacation from Iowa and our Honda Odyssey…read morestarted driving rough and the engine and several other lights came on. We were headed to Mystic, so we started calling repair shops in the area. After calling several who said they were too busy to get us in, I talked to Warren at Superior Auto. He was kind enough to squeeze us in at 7, hearing of our predicament. They repaired our vehicle in short order, were very kind and personable, and charged us fairly. We even got to pet the dog and hear some great stories! We are back to our vacation and our vehicle is running great!! Thanks so much for your "Superior" service - it's a very appropriate name!

Great service and knowledgeable mechanics Brought my car in for emergency repair and they went…read moreabove and beyond to be sure it was fixed and safe to drive quickly.

Stay away from this place!! I went here to get an interlock device installed and when it was done…read morethere were wires falling everywhere. Then within 4 days the interlock completely turned off because it lost power from all the wires being disconnected. I was stuck in the middle of the road and had to pay to get my car towed back to the shop. The shop blamed it on the interlock company saying the devices are old but it's so obviously the way they installed it!! I'll insert a photo of the wires and how dirty they left my brand new car. They couldn't even place a paper mat to keep my mat clean while they installed it? The owner Mark will dodge you if you have any problems. When I went to get the wires fixed, he wouldn't come talk to me for 30 minutes. He gave me his personal cell, and still doesn't answer my questions.

Jonathan has helped me on more than one occasion and its always been a fantastic experience. The…read morework is high quality and the pricing is fair, but the customer service really sets this shop apart from others. I appreciate his flexibility, expertise, and general helpfulness.

I had my truck towed by them, and they damaged my truck and denied all fault, I would not recommend…read morethis company to anybody who cares about their belongings.

This place was great, expert repair. Spent time to make sure job was done right and for a good…read moreprice. Will recommend to everyone!

Good service great parts great service I recommend their service. They did a great job helping meread more

FAIR AND HONEST!!! Jim and his crew take good care, do quality work, go above and beyond to…read moreprioritize EVERYONE who comes in with an issue. They did suspension work, brakes, and tires all with great care, service, attention to detail, and exceptional pricing. This is my go to shop!

10/10 service. We were driving through when we started losing pressure in a tire. Within 25 min…read morethey had the tire patched, and all for $20. Super friendly and thorough. Would absolutely make this place my go-to if I lived nearby.