Amazing professional technicians who came to my home to replace the windshield of my car. Easy to…read moreset-up appointments, and technicians were on time as scheduled. Great customer service and prices! Highly recommend for your windshield repair/replacement needs.

New Sprinter glass had an issue First Class Glass replaced…read morewith new glass right away. 5 stars.

Super happy with the service glacier auto provided. Communication was fantastic, quick detailed…read moreresponses. They were on time and very friendly. Would use again.

Reached out to Glacier Auto Glass and spoke with Austin, to see about getting a quote for a…read morewindshield replacement of my 2016 Nissan Murano. We agreed to a date\time\price. He reached out the day of the appointment to confirm and showed up right on time to my home to replace the windshield. When he was finished, he fully explained the "do's &don'ts" to care for it and about the warranties. He was highly professional and I would definitely recommend this company.

Excellent service! Everyone was very nice and professional. The repair was done quickly and looks…read moregreat.

I went to Safelite AutoGlass to get an estimate because my front passenger-side window had been…read moreshattered. I wanted to know how much the repair would cost if I paid cash before deciding whether to file an insurance claim. Barb, the manager, did not seem interested in giving me an estimate and immediately asked whether I had insurance. I said yes, but explained that I still wanted an idea of the cost first. She replied that the window had to be fixed no matter what, which was my first frustration. Barb then brought out sticky plastic and began covering the broken window. Afterward, I gave her my insurance information, and she scheduled me for 8:00 Monday morning, which she said was the earliest available appointment. I also gave her my phone number, not realizing I would receive six messages from Safelite. The first message said to arrive 10 minutes early, while the others appeared to be reminders and promotional messages, so I dismissed them. Barb told me the repair would take about 90 minutes and that I could wait in the waiting room. However, several other people also seemed to be scheduled for 8:00 that morning, and my car did not go into the shop until 9:30. The repair itself took about 45 minutes. Barb also said they would vacuum up all the glass and clean everything so it looked as if nothing had happened. When I got my car back, there was still glass throughout the interior and sticky plastic tape on the outside of the car. I had to buy rubbing alcohol to remove the tape from the paint and vacuum the remaining glass myself. I still do not know whether they vacuumed inside the door or if glass remains at the bottom. As the repair was nearly finished, I approached Barb to ask whether there was any paperwork to sign before leaving. Before I could ask, she said, "What do you want?" I was frustrated by how unprofessional and impolite the interaction felt, but I simply asked whether I needed to sign anything. She said the technician would hand me the keys and I was free to go.

The best! Owner Brian and his assistant came out almost immediately to my home to repair the broken…read moresunroof on my '20 Honda CRV. They cleaned up the mess, covered the top with a sheet of plastic and returned the following morning to install the new sunroof. They completed the install very quirky and Brian helped with my insurance company communication. I'd give Bullseye a 6 star rating if it was possible.

Brian and team did an excellent job replacing our sunroof, they came to our location. Very friendly…read morewe highly recommend and will use them again!

Highly recommend NOVUS Glass of Redmond, they responded to my message on Yelp super fast and were…read morevery knowledgeable and helpful. They were clear about the info they needed, answered my many questions patiently, and gave me an estimate as soon as they could. They got me on the schedule very fast, and when I arrived to get the service done they were incredibly kind and welcoming. I needed my front windshield replaced and the camera recalibrated, and they got it done within an hour. They were so friendly and understanding and very capable and clear. Highly highly recommend!

For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

Al came out within 24hrs of me calling for help about a fresh rock chip from i405. Windshield looks…read moregood as new! Very professional, very knowledgeable, and delivered great service - highly recommend!!

Had a very good experience with Al's. I had a window with a rock that needed to be repaired to I…read moregave Al a call and he was able to come out to my workplace within an hour. Worked with my insurance to get the damage fixed which was done with no issues. Highly recommend Al if you are looking for fast but quality work

Roger is awesome! I got super fast service fixing the rubber trim on my van's windshield for a…read moregreat price! This is the only company i will be using for all of my auto glass needs.

Because my claim has finally settled with my bank and car insurance, I am finally writing my…read morereview. My 2024 Audi Q5 needed a simple windshield repair. Alongside these newer cars, I learned the camera also needs to be recalibrated for lane assist & other features to function. All of my car's safety features were working prior to this appointment. Scheduling with Roger was fairly easy. He insisted that he worked on newer German cars all of the time, so I felt comfortable after seeing the positive reviews (side note: most of these reviews are for OLDER cars that do not need the recalibration). He was able to come replace my windshield within the week and then had me make an appointment with another guy (Jeff, whose business is Reign Calibrations) he works alongside to recalibrate the camera. Spoiler alert: he was unable to recalibrate the camera. So I contact Roger asking about next steps. He tells me these cars can be finicky and that he wanted to look at the installation again. I actually called Audi at this point and asked for one of their tech's opinions. They told me the gel pad almost always needs to be replaced. When I told Roger what Audi told me, he told me, and I quote: "Do not listen to Audi, because they just want your money." Don't listen to the people who work on these cars all day? Interesting. After this comment I was losing faith. Over the next couple of days, Roger and Jeff (the guy who does his windshield calibrations) changed the course of action for what they wanted to do about the situation several times. First, they wanted to take off the bracket, reinstall it, then try a recalibration. Then, they wanted to replace the gel pad and try again. Lastly, they wanted to put on a new windshield and try again. At this point I felt as though they were using my $50k car as a guinea pig and I'm very suspicious at this point. I ended up calling another auto glass company in the area and they gave me a lot of great advice. They were very surprised at what I was telling them about the situation (Audi included). Roger ends up coming by to look at the windshield. He sends me a text about 30 min before he wanted to show up. Not sure what he did but he was gone again in 15 min. Jeff then texts me about making an appointment to attempt recalibration on a Friday. I respond by saying my schedule is open. He doesn't reply for a day and then responds by saying he's changing the shop location. When I asked where I'm taking it, he did not reply for another day. Next day, which is Friday (the original day he said he would do the recalibration), he texts me saying we can do it on Monday and has changed the shop from Lynnwood to Everett. Now, I did some research. Many times these guys realize they don't have the proper equipment so they'll rent a bay at a different shop. I was done at this point. I stopped replying and called my credit card company and car insurance company. I got scheduled with the shop Audi recommended and my car was good as new. Roger was extremely unprofessional with the way this was handled. He wasn't honest about knowing how to work with these cars and other things as well. I would never trust these guys with another vehicle. What was supposed to be a one day job was turned into a two week headache. Side note: he told me he wouldn't offer a refund because the windshield was installed properly, but the new shop was shocked at the installation. It was totally botched, of course. His partner in crime somehow turned off features that technicians aren't even supposed to have access to. The car completely locked up all of these features as a way to protect the system I later learned. This was a lesson learned. There were a lot of positive reviews for his Wind-Tech Yelp page, but going to his actual business' page was a different story. It seems like Wind-Tech initially belonged to someone else but now it's Roger's as well. His other page is Windshields To Go. This isn't even something allowed by Yelp. TLDR: do not bring your newer car here if you care about your car's safety features. He'll also botch the installation with gaps in the windshield and an absurd amount of glue.

2 for 2 great experiences here. A couple years ago they replaced the windshield on my 2024 Ford…read moreMaverick. Last week they fixed a rock chip on that same glass, making it much less noticeable and hopefully delaying any big cracks. In both cases they were easy to schedule with and completed the jobs right on the promised timeline. No frills shop allowing them to charge fair prices.

They lived up to their name, I was able to get my windshield and rear sliding window replaced on my…read more76 C20. Most places wouldn't even try to replace it but it being an older vehicle didn't matter to these guys. Great to work with and they did an outstanding job! I would 100% recommend them to anyone.

I had a great experience. Although they were not able to get to our appointment within the…read moreoriginal scheduled window, the communication was great all throughout. There was a snag not having the right part when they arrived, however we were provided the correct window with the rain sensor for the same price as the original quoted lower price that didn't include the sensor. Overall I would say communication and the way they responded to any problems that devolved were great. You can't always stop any problems from happening, it's how you deal with them when they happen that matters. Would highly recommend and would certainly use them again if needed.

Because my claim has finally settled with my bank and car insurance, I am finally writing my…read morereview. My 2024 Audi Q5 needed a simple windshield repair. Alongside these newer cars, I learned the camera also needs to be recalibrated for lane assist & other features to function. All of my car's safety features were working prior to this appointment. Scheduling with Roger was fairly easy. He insisted that he worked on newer German cars all of the time, so I felt comfortable after seeing the positive reviews (side note: most of these reviews are for OLDER cars that do not need the recalibration). He was able to come replace my windshield within the week and then had me make an appointment with another guy (Jeff, whose business is Reign Calibrations) he works alongside to recalibrate the camera. Spoiler alert: he was unable to recalibrate the camera. So I contact Roger asking about next steps. He tells me these cars can be finicky and that he wanted to look at the installation again. I actually called Audi at this point and asked for one of their tech's opinions. They told me the gel pad almost always needs to be replaced. When I told Roger what Audi told me, he told me, and I quote: "Do not listen to Audi, because they just want your money." Don't listen to the people who work on these cars all day? Interesting. After this comment I was losing faith. Over the next couple of days, Roger and Jeff (the guy who does his windshield calibrations) changed the course of action for what they wanted to do about the situation several times. First, they wanted to take off the bracket, reinstall it, then try a recalibration. Then, they wanted to replace the gel pad and try again. Lastly, they wanted to put on a new windshield and try again. At this point I felt as though they were using my $50k car as a guinea pig and I'm very suspicious at this point. I ended up calling another auto glass company in the area and they gave me a lot of great advice. They were very surprised at what I was telling them about the situation (Audi included). Roger ends up coming by to look at the windshield. He sends me a text about 30 min before he wanted to show up. Not sure what he did but he was gone again in 15 min. Jeff then texts me about making an appointment to attempt recalibration on a Friday. I respond by saying my schedule is open. He doesn't reply for a day and then responds by saying he's changing the shop location. When I asked where I'm taking it, he did not reply for another day. Next day, which is Friday (the original day he said he would do the recalibration), he texts me saying we can do it on Monday and has changed the shop from Lynnwood to Everett. Now, I did some research. Many times these guys realize they don't have the proper equipment so they'll rent a bay at a different shop. I was done at this point. I stopped replying and called my credit card company and car insurance company. I got scheduled with the shop Audi recommended and my car was good as new. Roger was extremely unprofessional with the way this was handled. He wasn't honest about knowing how to work with these cars and other things as well. I would never trust these guys with another vehicle. What was supposed to be a one day job was turned into a two week headache. Side note: he told me he wouldn't offer a refund because the windshield was installed properly, but the new shop was shocked at the installation. It was totally botched, of course. His partner in crime somehow turned off features that technicians aren't even supposed to have access to. The car completely locked up all of these features as a way to protect the system I later learned. This was a lesson learned. There were a lot of positive reviews for his Wind-Tech Yelp page, but going to his actual business' page was a different story. It seems like Wind-Tech initially belonged to someone else but now it's Roger's as well. His other page is Windshields To Go. This isn't even something allowed by Yelp. TLDR: do not bring your newer car here if you care about your car's safety features. He'll also botch the installation with gaps in the windshield and an absurd amount of glue.

Annie was super kind and helpful when it came to our broken window. She let me know that OEM glass…read morewould be the better option for my particular vehicle. I really appreciated her honesty.

Annie was great from start to finish. She gave me an estimate and stuck to it when I brought my car…read morein 5 days later. Great customer service and they even vacuumed my car. The price was perfect. Cheapest out of all the places that gave me estimates and closest too. They got it done in 3 hrs or less!!! Ty Golden Auto Glass!!