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    Prime Sash

    5.0 (2 reviews)
    Closed • 8:00 am - 5:00 pm

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    4 years ago

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    Louis Auto & Residential Glass

    Louis Auto & Residential Glass

    (80 reviews)

    We needed a new driver's window on our vehicle. They were able to get us in quickly, they…read morecompleted the project within a couple of hours or less, and they did a great job cleaning up the interior free of charge. The price was incredibly reasonable. Thank you so much for your friendly and professional service!

    Extremely Disappointing Service and Zero Accountability…read more I had a very frustrating experience with this auto windshield company. I was charged for what I was told was a higher-quality, more expensive windshield, but they installed what appeared to be a generic one instead. Within just a few days, the glass cracked. When I reached out, I was repeatedly told someone would call me back, but no one ever followed through. After several attempts, the last person I spoke with told me I would have to pay full price for a replacement--despite the fact that the windshield had just been installed and failed almost immediately. I was also told that "all windshields are identical" and that no brand or manufacturer is better than another, even going so far as to claim that Gorilla Glass is just generic glass with a label on it. This made me feel like they weren't being transparent about the product I actually paid for. Overall, they refused to stand behind their work, didn't honor what they originally told me, and were extremely hard to reach once problems came up. Based on my experience, I cannot recommend this company at all.

    Todhunter Brothers Glass & Repair - untitled

    Todhunter Brothers Glass & Repair

    (8 reviews)

    Do not use this company! They are frauds! They took are money, caused major water damage and then…read moredisappeared. We will now be pursuing legal action against them. Just awful. Save yourself the headache

    I had most of the windows replaced in my house in Mount Vernon because the old windows were single…read morepane, some were cracked, and the wood frames were deteriorated to some extent on almost all of them. Overall I am happy with the result, but there was some lack of attention to detail that I noticed. 1) On the first day of the 2-day installation, they finished working before I got home from work. My front door had been left wide open with nobody there after they left. I have no idea how long it was open before I got home, and nothing was taken from the house, but it was still annoying. 2) Caulking was forgotten on one of the windows when the trim was fully reassembled. In other places, the caulking was very messy or on spots of the trim where there was no reason for it to be. 3) Due to the age of this house (1940) and the construction of the old windows, some wood had to be added to fill a gap between the new window frame and the existing wooden sill on the exterior. Rather than cutting 3/4" pieces of new wood to fill the gap with, they used old wood that had been taken from elsewhere in the old window assemblies. This is unpainted, untreated wood that is exposed to the elements and at risk of rotting now until I can paint it.

    Lyndale Glass

    Lyndale Glass

    (4 reviews)

    I contacted Lyndale glass (Lynden)to replace screens in a patio double door…read more The repair, to replace the screens and magnets was not inexpensive. I was disappointed when I went to pick it up after the screens were replaced. Granted they were old screens and were not cared for by the previous home owner but I felt the individual who worked on the screen could have showed more care and consideration for the job. Ther were small leaves and some debris in the screens that could have easily been removed since the whole screen had to be replaced and one of the magnets was missing a part. However when I went to pick the screens the person helping me replaced the damaged magnet and apologized for any inconvenience. Lyndale Glass is a local business I will probably support them in the future but they probably won't be my first call

    Kevin came out to give me a quote on glass replacement as I had a couple of windows with broken…read moreseals. He asked me a couple of questions about the house, I told him I built the house 20 years ago. He said that because they are Milgard windows and I am the original owner of the windows they are under warrantee as long as I own the house and Milgard will replace the glass for free. He could easily have given me a $1200 quote and I would not have known the difference. It even gets better, Kevin went back to the office and filled out all the warrantee paperwork for me so that I didn't even have to do that, even though Lyndale will get nothing out of the warrantee work as Milgard will send their own crew out to replace the window panes. Honesty and integrity are huge in today's world. Thank you, Kevin, and thank you Lyndale glass for being honest with me. I will use you in the future! Neil

    Prime Sash - windowsinstallation - Updated October 2026

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