Kevin came out to give me a quote on glass replacement as I had a couple of windows with broken seals. He asked me a couple of questions about the house, I told him I built the house 20 years ago. He said that because they are Milgard windows and I am the original owner of the windows they are under warrantee as long as I own the house and Milgard will replace the glass for free. He could easily have given me a $1200 quote and I would not have known the difference.
It even gets better, Kevin went back to the office and filled out all the warrantee paperwork for me so that I didn't even have to do that, even though Lyndale will get nothing out of the warrantee work as Milgard will send their own crew out to replace the window panes.
Honesty and integrity are huge in today's world. Thank you, Kevin, and thank you Lyndale glass for being honest with me. I will use you in the future!
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