Went to this company because of a good referral, but it has not been a good experience since. It…read moreshould have been a sign when they missed the 1st appointment. Getting a lament floor for 1000 sq, home it's been 5 days and they haven't completed a single room. They don't have to work around furniture the house was empty. Why is it taking so long? I'm lucky I'm not having to live in this house yet.

Strait Floors 1. Communication skills are largely lacking, a…read moreproblem that can be traced to the owners. Don't conclude, as we did, that the issue is actually settled just because someone in the store assured you it was. The people you talk to in the stores are not the ones pulling the strings. The owners are the ones in charge, and they don't want to talk to you. You'll likely never see them or hear from them. 2. Inconsistent workmanship. They sell quality products but don't always do an excellent installation job. Some of their installers know what they're doing, but some are novices. The person who installed our bathroom floor did a perfect job the first time. The kitchen floor and blinds, however, had to be redone. Try to get someone with experience to do the installation. We found that it's best to be there during the installation process. If underlayment was ordered, you'll have no way to know if it was installed, unless you were observing the process. 3. Treatment of customers: Don't be fooled by the affability of the people you encounter in the stores. As a return customer, you are just a pawn in their money-making schemes. If you have a grievance, they won't want to hear about it. If you owe money, don't expect to get an invoice in the mail. They don't spend money on billing customers. If you are unaware of an unpaid balance, they'll inform you by sending it to a collection agency. Bottom line: The owners of Strait Floors want your business, but they could care less if they destroy your credit rating. 4. Consumer rights: Just be aware that they have the right to send you to collection without warning. As a consumer, you have few rights.

I recently had a new carpet installed in my home in December 2024. The carpet is so plush, comfy…read moreand cozy. McCrories has a wonder selection of flooring and carpeting. I am very pleased. They are very knowledgeable about the flooring they sell and will explain the differences and answer any questions you have. Bob Gridley is a wealth of information! The carpet installers, who's names were Derrick and Mike, are very professional, respectful, polite, friendly and did a wonderful job at installing our carpet. My next goal is to get new flooring for my kitchen and dining room. Thanks guys, you're the best! Teresa McGee​

My hallway now has new luxury vinyl floors courtesy of McCrorie's and the best floor installer…read moreever, James. I got the product as a remnant, so I got a really good deal on it, but it was such a great product, that I think I would have picked it even if it were full price. James was very friendly and competent, and even though I had taken the carpet and padding out of the hallway myself since I didn't want to pay the fee, he took it all out to my garbage for me and got it all to fit in my garbage can at once. I couldn't believe it was possible, but James was a total pro in every aspect of his time here. He got here this morning despite all of the snow on the ground, and just seems like a great all-around person. Also, thanks to Stew for facilitating the sales side of the transaction with aplomb.

I highly recommend McCrorie Carpet One in Port Hadlock. I had two homes that needed: new carpet,…read morevinyl flooring and new blinds. Aaron, the salesman hooked me up with Randy who installed the Denali Vinyl flooring and all the baseboards in both homes. Then Gary installed 17 Honeycomb blinds, all in a few hours. And finally Tyler and his team came through with the carpet in four rooms during the snow storm. Vincent and Farah stayed in constant contact with me throughout the project. All work was top notch and best of all, was the great communication between Aaron and the teams. I got everything I asked for. Thank you everyone!

We had an excellent experience with CarpetOne. After getting bids from Port Townsend and Poulsbo…read moreand even Silverdale, their prices were on par with Silverdale and significantly lower than other PT flooring stores. Aaron was perfect for us--didn't push us toward anything, and came out and measured our place and suggested some ways to install that would be less expensive than we originally thought. Joe was the installer; he's been doing this kind of work since 1984, and it showed. Every cut, including around our fireplace and a variety of corners and angles, was clean. We are pleased with the overall results and can happily recommend them.

The communication and service were excellent. Waylon and Robert did a fantastic job installing…read morevinyl flooring in our kitchen and laundry room. We appreciate their concern for doing a great job. We couldn't be happier with the entire process.

One word: EXCELLENCE! Ok, maybe two words.I'll add SERVICE!…read moreHmm, OK, I'll add a third: PROFESSIONALISM. What I'm trying to say is YOU WILL NOT BE DISAPPOINTED. And I am a repeat customer. (They deserve a more positive review, but I am in a hurry.)

I am updating my review. Now that we have lived on the floors for about a year, it has become very…read moreapparent that the floors were not leveled well. The LVP is lifting in areas because there are uneven surfaces. The LVP has lifted so much, that the boards are sharp where they have popped. I contacted Modern Flooring Services and they informed me that my warranty expired in February (2 months back) and that they won't be able to help me. This isn't a warranty issue, this is an installation issue. Don't use this company as they won't make good on their mistakes. They did offer to provide an estimate to repair the work, however. UMMM. No thank you.

This company is great for all your flooring needs. Our installer Fabian is very professional and…read moreis easy to work with. When they are done a truck shows up and hauls everything away. They finished it up in two days. Worth the five stars.

It's now a "spa". Smells like disinfectant. Narcan inhaler outside the door. Different kind of…read morecarpeting. Avoid.

John was so amazing to work with. Sweet, helpful and not at all pushy. This was one of the…read moresmoothest parts of our remodel by far. We LOVE our new carpet.

From the beginning to the end, these folks were courteous, responsive, proactive, communicative,…read moreand did high quality work. They were also the best price for the job, which was a very fair price. I will call them every time I need tiling work done.

From the owner: Choose from a wide array of stylish tiles and soft carpets – we install with an eye for detail and…read morequality.

We had a carpet that needed streching. We called for help and they came same day in just a few hrs…read more Mercer Island Floor Covering,They are Great. No mess left behind. Everything came out wonderfully. Thank you Tobias. I will be recommening you to anyone needing flooring. Thank you Donalee P

Tobias was great and reached out by phone fairly fast within hours after I sent a request through…read moreAngi. He called twice (because I missed the first call) which I appreciated since I can be forgetful. Tobias offered to come look at my carpet for free after I sent him a picture and shared that I needed a small area patched up. I let Tobias know that I had to be gone by 1:30p and he arrived 40min after our conversation by about 12:35p. He was friendly and upon assessing my carpet ripped the entire corner backwards way past the problem area to see what he was working with. Afterwards he quoted me $250 for repair but we agreed on $150. Unfortunately he only accepts Zelle or cash so we had to walk to an ATM to get cash but I requested a receipt which he quickly provided. I wouldn't say the work was worth more than $75-100 but with Tobias traveling and being quick $150 seemed fair. However, the edge of my carpet still isn't perfect as it was before I damaged it and doesn't extend to the end of the flooring as I prefer. I didn't notice this until I returned to my apartment after helping take his equipment back downstairs. I would've appreciated not having to clean up the carpet pieces from Tobias ripping mine up to replace it, or having to still tape down a small part of my carpet so that the minimal damage isn't showing. For today, and me needing to avoid move out fees, it'll have to do. 1/8/25 - I called Tobias about my carpet and he arrived within an hour. Tobias re-stretched my carpet and initially attempted to nail it into the concrete but mentioned that it might be porous. Next we went back downstairs to grab tools to glue the carpet down. It looks much much better! Thank you! 1/9/25 - Unfortunately I'll have to take matters into my own hands because within a day my carpet began to strip again. I've had to put tape on the edges because the pointy nails that are supposed to hold the carpet are showing.

Service is amazing at Summit…read more Go to Summit Interiors to upgrade your home. Wow the showroom has thousands of options.

I can't speak for the other reviews from 10- 15 years ago that are dragging down their ratings,…read more but today, for us, they did a great job. We had all ne LVP Vinyl Plank flooring, backsplash and carpet in our home all done with Summit Interiors. Grant Lane was terrific , answered the phone or replied quickly with emails and information. We had acoustical requirements with our Condominium HOA and he not only provided the solution, but all of the specs needed for approval within 48 hours of my request. After multiple bids from 5 other contractors on the pieces of our project, Grant gave us the most competitive bid while assuring us that the job would be done right. The last piece was our carpet in three rooms that was completed yesterday and we are delighted with the results. This will be our first call on our next project. I highly recommend seeing and working with them.

Went to Edensaw for the first time. Have heard great things for years, and finally made it out…read more Being new to woodworking I was a bit intimidated, but was quickly put at ease. The store was laid well with clear signage. Riley, the person working today, was helpful, knowledgeable and friendly. I would highly recommend for anyone needing wood.

Man, does this place smell GOOD!…read more I'm not a woodworker on any level, and still I recognize the beauty and the quality of Edensaw Woods. The variety of product is vast, as is the knowledge base of the employees. We didn't explore the tool departments, and honestly, I wouldn't know what I was looking at, but boy was there a LOT of tools. Everything one could need to create something from wood.