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    Pengin Cycle Werks

    4.8 (4 reviews)
    Open 10:00 am - 6:00 pm

    Services - Pengin Cycle Werks

    Bike repair and maintenance

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    8 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    Bicycle Garage - The Bicycle Garage has everything your IU student needs to get around campus.

    Bicycle Garage

    (8 reviews)

    I am new in town and this was the first bike shop I tried based on reviews online. Now I realize…read morethat there are sort of a handful only, probably from family and friends of the owner. My recommendation: trust your gut. If the person interacting with you looks miserable, rude, and does not want to talk about your bike...run away. The staff is not the most patient and friendly. Going there feels like going through a McDonald's Drive Through, even though there is no one in the store most of times. They did not want to discuss the details of the service or what could be the issue with the bike. When asked about the possibility to get a part replacement, they brushed it off as it would take too much time and did not stop moving forward with "it's going to be ready in 2 days" before I could follow up on the matter. I really needed the bike done, otherwise I would have just walked out the door. The service was very disappointing to say the least. My bike was dirty, and I assumed that paying for tune-up on top of the specific repair it needed would make them clean it up. Again, it is hard to have expectations for the service clear if the person seems unwilling to discuss it at drop off. To my surprise, the bike was as dirty as when I dropped it off. How can you make sure all mechanisms are running smoothly if you did not even clean the bike? I am pretty sure there was no tune-up there. It is frustrating to pay $100 for a ghost tune-up. Makes you wonder if the main repair was really done properly as well. I just did not give the lowest score because they were actually very fast and returned the bike in 2 days as promised. But it's kind of easy when you don't actually do much work on it.

    Super friendly team at this shop. I was visiting and needed to inflate a soccer ball which is of…read morecourse outside of a bike shop's area. But they helped me, despite some hassle for them to find a ball needle. Much appreciated!

    Gear Up Cyclery - His & Hers

    Gear Up Cyclery

    (13 reviews)

    $$

    This is a terrible business. My wife has purchased parts and service here several times. She…read moredropped her bicycle off for a tuneup and was told that it was ready a few days before Christmas. We went a couple days after Christmas to pick it up. Since we live over 30 miles away, she checked the website to make sure they were open. We arrived there to find the store closed, with a hand written sign taped to one door saying that they were closed from Christmas until January 2. Needless to say I was pretty upset. I immediately called the store on the phone; no mention about them being closed for more than a week on their outgoing message. I also checked their Facebook page; no post mentioning that they would be closed for more than a week. She picked up her bike after the new year, another 62 mile round trip. When she mentioned what happened, she got a shrug of the shoulders. No apology, explanation or offer to compensate. She even found that one of the services that she paid for was done improperly and had to wait while they fixed it. This business is run in a slipshod, uncaring manner. To close your store for over a week and let people know by taping a sheet of paper to a door is extremely irresponsible. I am never going to patronize this store and am going to urge anyone who will listen to do the same.

    Gear Up Cyclery is the truth! I had a great experience there today... even with all the…read morework/repairs they had on the books they still accommodated my needs. Their customer service was amazing. From my initial call down to the service I have nothing but good things to say. Mark serviced my road bike. He put air in the tires, did a quick check on it AND put on my new tape for my handlebars!!! When I came back to pick up my baby (my bike) I screamed with happiness!!! My bike looked like it had a makeover. GAH! Mark did all this just in time for my group ride this Sunday. If you want expertise and great customer service I suggest making the trip to Plainfield! Support this small business; you won't be disappointed. Thank you to the staff for making my experiences there good ones. They also have a retail area where you can pick up bikes, bike accessories and clothing. It's a one stop shop for those that enjoy cycling...

    Indy Cycle Specialist - Love this new Giant works well and has definitely given me the bug!

    Indy Cycle Specialist

    (55 reviews)

    $$

    These guys are the best! Incredible service and really knowledgeable about all different types of…read morebikes :)

    It was time for me to get a new bike, and I knew just where I wanted to go--Indy Cycle Specialist…read more When I arrived and told them the type of bike I wanted and the size, they made me nervous because they said they might not have any compatible bikes in stock at the moment. However, the guys who helped me remembered they had a Salsa bike available, and it was the *perfect* bike for me. As soon as they brought it out, I was in love. It even came with a Brooks saddle. The guys who helped me were awesome. Both were super friendly and helpful and made sure I had everything I needed to get going. The bikes do not come with pedals, which is pretty normal, so just anticipate your costs being a bit more expensive than just purchasing the bike. They installed my water bottle holder for me, which I thought was nice. Unfortunately, I had gone over my bank's daily spending limit with the bike so I had to call to get the remaining balance approved, but the guy was super understanding and we got it corrected very quickly. Honestly, this was the easiest bike purchasing experience I have ever had, and I felt like the guys truly cared about bikes and ensuring I got the best one for me. I really enjoyed talking to them and will definitely be going back here for any necessary gear and for tuneups. If you want a bike, this is the place to go. They are pricey, but these are good quality bikes and the markup is not insane.

    Pengin Cycle Werks - bike_repair_maintenance - Updated May 2026

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