Just stopped in to Revolution Bike and Bean this afternoon for a flat rear tire repair. The sales…read morerep, Tom, was very helpful. I appreciated that he was knowledgable and respectful of my budget. I ended up getting both tires and tubes replaced, and I was in and out in about 30 minutes. Reasonable prices for parts and labor, and the parking lot is an added bonus. Great shop!!

My bike hard a part that needed replacing. The guys at Revolution proved to find out my bike was…read morestill under warranty even though I did not buy it from them. They called the manufacturer and got me a free replacement part. These guys went the extra mile. I am quite impressed!

Like most of the other local bike shops, these guys have great customer service. They'll take the…read moretime to answer your questions and will do minor tune ups like oiling the chain for free. They're pretty strict with COVID. You can ring a bell outside of their door and they'll meet you outside.

Great service, faster than estimate-. Noticed other things needing repair on my son's beat up used…read morebike saving us another trip for further repair. Friendly and helpful loading bike in car. Only would recommend delivery of repaired bikes. ,

What a wonderful small business right in the heart of Bloomington, Indiana. They were certainly…read morewelcoming to our family as we were preparing to drop off our freshman son at University of Indiana - all the way from California. There are lots of emotions involved in that process and the folks at The Bicycle Garage made it just a bit (well maybe a lot) easier to get ready for The Big Day; i.e., our departure date. But I digress. . . . It is clear by the size of the campus that students need a bike to get from class to class on time. Coming from California, we thought it would be better to get one in Bloomington but had put it off even when we got there due to all of the other things we needed to do. Two days before our departure, we stopped into The Bicycle Garage. We were met with warmth coupled with competency - a perfect mix when you are a mom who has no idea what she is doing when it comes to purchasing a bike and who is generally weepy at the thought of leaving her "baby boy" behind. We were first helped by an IU junior who talked about what a great experience he was having at the university - quashed my nerves about that and he didn't even know! They had a smaller than normal selection of bikes given the parental run on them all week, but he was able to pick the perfect one for my son - the fit, style, and mechanics of the bike were perfect for what he described as "commuting." He then helped with necessary accessories (the right lock, holder for the lock, helmet, basket, pump, etc.). We got everything we needed in short order. Once we purchased, the owner (I think - at least he acted like an owner who cares deeply about his business) took over. He tuned up the bike, put all attachments on it, let my son take it for a test ride, fixed the seat and handlebars for a perfect ergonomic fit, etc. I met my son at Memorial Union the day after we purchased the bike to get his books. Following the trip to the IU bookstore, I walked him to his bike which was securely locked. He loaded his books in his basket and I shed a tear as he rode off. But he's where he's supposed to be and I know he's got "wheels" so he won't be late to class (at least not because it took too long to walk).

I am new in town and this was the first bike shop I tried based on reviews online. Now I realize…read morethat there are sort of a handful only, probably from family and friends of the owner. My recommendation: trust your gut. If the person interacting with you looks miserable, rude, and does not want to talk about your bike...run away. The staff is not the most patient and friendly. Going there feels like going through a McDonald's Drive Through, even though there is no one in the store most of times. They did not want to discuss the details of the service or what could be the issue with the bike. When asked about the possibility to get a part replacement, they brushed it off as it would take too much time and did not stop moving forward with "it's going to be ready in 2 days" before I could follow up on the matter. I really needed the bike done, otherwise I would have just walked out the door. The service was very disappointing to say the least. My bike was dirty, and I assumed that paying for tune-up on top of the specific repair it needed would make them clean it up. Again, it is hard to have expectations for the service clear if the person seems unwilling to discuss it at drop off. To my surprise, the bike was as dirty as when I dropped it off. How can you make sure all mechanisms are running smoothly if you did not even clean the bike? I am pretty sure there was no tune-up there. It is frustrating to pay $100 for a ghost tune-up. Makes you wonder if the main repair was really done properly as well. I just did not give the lowest score because they were actually very fast and returned the bike in 2 days as promised. But it's kind of easy when you don't actually do much work on it.

Quincy came through for me on an early Sunday morning Stan's search prior to a long day in the…read moresaddle. Can't thank him enough!

Quincy was awesome at communicating getting things set up for renting bikes, he gave great…read morerecommendations for trails, he was so friendly and easy to communicate with after we rented the bikes

Always knowledgeable and friendly service. Broad selection of stock. Prices are reasonable and…read morecheaper in some instances than advertised online.

Super knowledgeable staff. Not pushy about making sales, just a group of guys that love biking and…read morewant to hook up others with what they need to have fun and be safe doing it. I'll definitely be back.

Amazing downtown bike shop. The location has changed! It's now by mass Ave near North Mass Boulder…read more I got my bike tuned up for the summer recently here. It needed a lot of work and I got it all done at a very fair price. The person doing the work took care to discuss all the options with me so I could get the best value for my money. I really appreciate that. Some bike shops don't go that extra mile. Finally the got all the repairs done quick. It took only a day. However, I did have to schedule it a couple weeks in advanced. If you need work on your bike downtown definitely go here.

A great bike shop in the city center! I came here to get my bike tuned up for the summer, and…read moreeverything was done quickly and efficiently. The mechanic explained the repair options in detail so that I could get the best value for my money. The repair was completed in one day! Thanks to their convenient hours, I was able to quickly replace my seat, and the mechanic did it in a few minutes. I recommend this place for professional and fast service!

Gear Up Cyclery is the truth! I had a great experience there today... even with all the…read morework/repairs they had on the books they still accommodated my needs. Their customer service was amazing. From my initial call down to the service I have nothing but good things to say. Mark serviced my road bike. He put air in the tires, did a quick check on it AND put on my new tape for my handlebars!!! When I came back to pick up my baby (my bike) I screamed with happiness!!! My bike looked like it had a makeover. GAH! Mark did all this just in time for my group ride this Sunday. If you want expertise and great customer service I suggest making the trip to Plainfield! Support this small business; you won't be disappointed. Thank you to the staff for making my experiences there good ones. They also have a retail area where you can pick up bikes, bike accessories and clothing. It's a one stop shop for those that enjoy cycling...

Horrible owners/humans. Went to have my chain fixed on my bike. Made the owner made (truly have no…read moreidea what i did to him) he comes across like a unhappy dick. He got smart with me. Told me he fixed the chain on my bike after five minutes of leaving it came off. He charged me, but obviously did not fix it. What an asshole. I could of wrecked and hit a car. That most likely was his goal. The woman owner is a bitch. Spent hundreds of dollars with tis place. They will say they fixed your bike, but it is ALWAYS a temporary fix.

Bought both my Aventon e bikes here. Amazing service and great customer service. Was nice to ride…read moreseveral different brands and the staff is helpful in deciding which bike is best for you. They don't markup the prices either.

I would like to thank John and Jeremiah for the outstanding service received today on my Ebike…read more I damaged my Ebike, and John had me come right in for it to be fixed. Jeremiah really did an awesome job on repairing the bike. I love coming to Bicycle Outfitters of Indy. The owner Joe is the best. Thank you for helping me out in such an emergency situation. I couldn't have done it with you guys. I will return for my next service appointment.

One of the Best Experiences I've Ever Had!…read more We recently participated in a team scavenger hunt with Pedego Electric Bikes Indy and it was an absolute blast! As someone who hadn't ridden a bike in over 20 years, I was a little nervous -- but the electric bikes were incredibly easy to maneuver and so much fun to ride! Scot and Cathy, the wonderful owners, made the entire experience smooth, welcoming, and memorable. Their kindness and passion for what they do really shines through. I'm new to Indy, so solving the clues and discovering local landmarks added an extra layer of excitement. Chatting with Scot and Cathy to see if we guessed correctly made our victories even sweeter! And of course, I can't forget the real stars of the show -- Hamilton and Schuyler, the adorable "employees of the month," who greeted us with wagging tails and made us feel right at home. I may be a little biased (our team did win, after all), but this was hands down one of the most enjoyable experiences I've had. Whether you're a local or just passing through, I highly recommend checking them out. Pedego Indy is an absolute gem!

Super fun work outing!! This is a great activity for anyone looking to get outside and see the…read morecity! If you like competition they have scavenger hunts to do with friends and colleagues. They also provide everything you need! Scot, Cathy and their furry friends taught us everything we need to know and now I NEED to buy an E-Bike! Thanks to the Pedego Bike Team!!