My bike hard a part that needed replacing. The guys at Revolution proved to find out my bike was…read morestill under warranty even though I did not buy it from them. They called the manufacturer and got me a free replacement part. These guys went the extra mile. I am quite impressed!

Great place to get some great advice on bikes and repair. I brought in a a 'Walmart special' for…read morerepair. No judgment... they just took care of me. Awesome place.

Great service, faster than estimate-. Noticed other things needing repair on my son's beat up used…read morebike saving us another trip for further repair. Friendly and helpful loading bike in car. Only would recommend delivery of repaired bikes. ,

Staff is friendly and helpful. great selection of bikes and bike gear. My go-to bike shop!read more

I am new in town and this was the first bike shop I tried based on reviews online. Now I realize…read morethat there are sort of a handful only, probably from family and friends of the owner. My recommendation: trust your gut. If the person interacting with you looks miserable, rude, and does not want to talk about your bike...run away. The staff is not the most patient and friendly. Going there feels like going through a McDonald's Drive Through, even though there is no one in the store most of times. They did not want to discuss the details of the service or what could be the issue with the bike. When asked about the possibility to get a part replacement, they brushed it off as it would take too much time and did not stop moving forward with "it's going to be ready in 2 days" before I could follow up on the matter. I really needed the bike done, otherwise I would have just walked out the door. The service was very disappointing to say the least. My bike was dirty, and I assumed that paying for tune-up on top of the specific repair it needed would make them clean it up. Again, it is hard to have expectations for the service clear if the person seems unwilling to discuss it at drop off. To my surprise, the bike was as dirty as when I dropped it off. How can you make sure all mechanisms are running smoothly if you did not even clean the bike? I am pretty sure there was no tune-up there. It is frustrating to pay $100 for a ghost tune-up. Makes you wonder if the main repair was really done properly as well. I just did not give the lowest score because they were actually very fast and returned the bike in 2 days as promised. But it's kind of easy when you don't actually do much work on it.

Super friendly team at this shop. I was visiting and needed to inflate a soccer ball which is of…read morecourse outside of a bike shop's area. But they helped me, despite some hassle for them to find a ball needle. Much appreciated!

Quincy was awesome at communicating getting things set up for renting bikes, he gave great…read morerecommendations for trails, he was so friendly and easy to communicate with after we rented the bikes

Quincy was awesome! I wanted something fun to do outdoors with my fiancé and this couldn't have…read morebeen a better option. Super informative, customer service was unreal, and the bikes were sick! He sent us with a nice bike rack that would fit on any vehicle. Then went and road some sick trails in the state park and finished the day off at the pool. Couldn't have been possible with out Q's Bikes! Will be back again!

Always knowledgeable and friendly service. Broad selection of stock. Prices are reasonable and…read morecheaper in some instances than advertised online.

Super knowledgeable staff. Not pushy about making sales, just a group of guys that love biking and…read morewant to hook up others with what they need to have fun and be safe doing it. I'll definitely be back.

Amazing downtown bike shop. The location has changed! It's now by mass Ave near North Mass Boulder…read more I got my bike tuned up for the summer recently here. It needed a lot of work and I got it all done at a very fair price. The person doing the work took care to discuss all the options with me so I could get the best value for my money. I really appreciate that. Some bike shops don't go that extra mile. Finally the got all the repairs done quick. It took only a day. However, I did have to schedule it a couple weeks in advanced. If you need work on your bike downtown definitely go here.

A great bike shop in the city center! I came here to get my bike tuned up for the summer, and…read moreeverything was done quickly and efficiently. The mechanic explained the repair options in detail so that I could get the best value for my money. The repair was completed in one day! Thanks to their convenient hours, I was able to quickly replace my seat, and the mechanic did it in a few minutes. I recommend this place for professional and fast service!

This is a terrible business. My wife has purchased parts and service here several times. She…read moredropped her bicycle off for a tuneup and was told that it was ready a few days before Christmas. We went a couple days after Christmas to pick it up. Since we live over 30 miles away, she checked the website to make sure they were open. We arrived there to find the store closed, with a hand written sign taped to one door saying that they were closed from Christmas until January 2. Needless to say I was pretty upset. I immediately called the store on the phone; no mention about them being closed for more than a week on their outgoing message. I also checked their Facebook page; no post mentioning that they would be closed for more than a week. She picked up her bike after the new year, another 62 mile round trip. When she mentioned what happened, she got a shrug of the shoulders. No apology, explanation or offer to compensate. She even found that one of the services that she paid for was done improperly and had to wait while they fixed it. This business is run in a slipshod, uncaring manner. To close your store for over a week and let people know by taping a sheet of paper to a door is extremely irresponsible. I am never going to patronize this store and am going to urge anyone who will listen to do the same.

Gear Up Cyclery is the truth! I had a great experience there today... even with all the…read morework/repairs they had on the books they still accommodated my needs. Their customer service was amazing. From my initial call down to the service I have nothing but good things to say. Mark serviced my road bike. He put air in the tires, did a quick check on it AND put on my new tape for my handlebars!!! When I came back to pick up my baby (my bike) I screamed with happiness!!! My bike looked like it had a makeover. GAH! Mark did all this just in time for my group ride this Sunday. If you want expertise and great customer service I suggest making the trip to Plainfield! Support this small business; you won't be disappointed. Thank you to the staff for making my experiences there good ones. They also have a retail area where you can pick up bikes, bike accessories and clothing. It's a one stop shop for those that enjoy cycling...

I would like to thank John and Jeremiah for the outstanding service received today on my Ebike…read more I damaged my Ebike, and John had me come right in for it to be fixed. Jeremiah really did an awesome job on repairing the bike. I love coming to Bicycle Outfitters of Indy. The owner Joe is the best. Thank you for helping me out in such an emergency situation. I couldn't have done it with you guys. I will return for my next service appointment.

I was pretty sure I wanted an Aventon Aventure 2 step thru in midnight blue, and I was right. I…read morehave a Soltera I love but my teen daughter claimed it and we need 2 bikes to ride together. Mark let me try 6 other bikes so I could be sure I wanted this one. Their mechanic showed me how to safely remove the wheel for CRV transport...it fits well without the wheel! And for $150 set up fee I went home with the bike I wanted same day out of the showroom confident it was assembled correctly so we could take a 2 hour nightime cruise right away. No regrets. Very few Aventon dealers in Indy and for all the bikes at BGI this Aventon was a better value with faster service. BOI has more acessories and more useful accesorries than BGI stocks too, surprisingly.

One of the Best Experiences I've Ever Had!…read more We recently participated in a team scavenger hunt with Pedego Electric Bikes Indy and it was an absolute blast! As someone who hadn't ridden a bike in over 20 years, I was a little nervous -- but the electric bikes were incredibly easy to maneuver and so much fun to ride! Scot and Cathy, the wonderful owners, made the entire experience smooth, welcoming, and memorable. Their kindness and passion for what they do really shines through. I'm new to Indy, so solving the clues and discovering local landmarks added an extra layer of excitement. Chatting with Scot and Cathy to see if we guessed correctly made our victories even sweeter! And of course, I can't forget the real stars of the show -- Hamilton and Schuyler, the adorable "employees of the month," who greeted us with wagging tails and made us feel right at home. I may be a little biased (our team did win, after all), but this was hands down one of the most enjoyable experiences I've had. Whether you're a local or just passing through, I highly recommend checking them out. Pedego Indy is an absolute gem!

Super fun work outing!! This is a great activity for anyone looking to get outside and see the…read morecity! If you like competition they have scavenger hunts to do with friends and colleagues. They also provide everything you need! Scot, Cathy and their furry friends taught us everything we need to know and now I NEED to buy an E-Bike! Thanks to the Pedego Bike Team!!