I cannot say enough good things about Ryan Patterson and the staff at Pendry. My daughter-in-law lost her phone during an already extremely stressful situation where she was injured and ended up in the hospital. When we initially called about the missing phone, the staff was incredibly helpful and kind. When I called again, I had the pleasure of speaking with Ryan Patterson, and he went WAY above and beyond anything I ever would have expected. While we were pinging the phone and repeatedly calling it, Ryan took the time to actually search for it and worked with us until he was able to locate it. He could have easily taken our information and left it at that, but he didn't. He genuinely cared about helping us find it. What really stood out to me was his patience, kindness, communication, and willingness to help during a situation that was already incredibly stressful for our family. His customer service was absolutely impeccable. Finding the phone may seem like a small thing to some people, but given everything that was happening at the time, it meant so much to us. I was especially surprised to learn that Ryan is a newer employee. If this is how he takes care of people this early on, Pendry made an excellent choice hiring him. Employees like Ryan are the ones people remember and the reason guests walk away with such a positive impression of a property. Thank you, Ryan, for taking the time to help our family when you absolutely did not have to go to the lengths that you did. Your effort, compassion, and professionalism did not go unnoticed, and I truly hope Pendry management recognizes what an exceptional employee they have in you. You turned a really difficult situation into one that reminded us there are still genuinely good people willing to go out of their way to help someone. Five stars isn't enough for the service Ryan provided. Thank you again! read more

10 stars!!! super high end and luxury for a good value! this will be our new Go to spot when staying in SoCal The staff was amazing !! Breakfast is great!!! Pool and spa! 10 stars read more

Pendry - The front - Hotels Near Me - Newport Beach, California

We stayed at Pendry Newport Beach for two nights and had a great overall experience. Check-in was smooth and welcoming. Since we booked through Chase Sapphire, we received a room. They also gave our son a check-in toy, which was a thoughtful touch and a great way to start our stay. Our room was ready when we arrived and was very clean. We had requested both a refrigerator and a crib, and I had actually forgotten to follow up on it. The bellman who helped us noticed we had our 15-month-old son with us and immediately contacted the concierge to make sure everything was delivered right away. He truly stood out and went above and beyond to make us feel taken care of. The room itself was spotless. My only minor observation was that the bedroom and bathroom had somewhat different design styles, but it certainly wasn't a big deal. We had breakfast at Set, and while it was good, it wasn't particularly memorable. The service, however, was excellent. The real surprise was the pool dining. the fish tacos were fantastic, the drinks were excellent, and the pool staff was outstanding. They frequently checked on us throughout the day and even surprised us with complimentary sweet treats, which was a really nice touch. Our only hiccup came at checkout. We had a guaranteed late checkout through our booking benefits, but there was some confusion, and housekeeping knocked on our door thinking we were supposed to leave. Fortunately, the front desk resolved the situation quickly and professionally. Overall, we had a wonderful stay. The outstanding service, especially from the bellman and the pool staff, really made the experience memorable. We'd definitely stay here again. Note: One thing future guests should know is that there's a bar on the property that's open until 2:00 a.m. We stayed on the 8th floor, so we couldn't really hear the music itself, but our room overlooked the valet area, and we could occasionally hear guests revving high-end sports cars late into the night. It wasn't enough to affect our stay, but I imagine it could be more noticeable on the lower floors. If you're a light sleeper, you may want to request a higher floor or a room facing away from the valet area. read more

I took family and friends to Pendry for lunch at SET on Sunday. We had a reservation, but they could not find it. It took 90 minutes for our food to be served. Much of it was cold and had to be returned. The staff was friendly, but frequently forgot our requests. I asked to speak with manager, but he was unavailable. I left a message for the manager, but never received a call back. I hope your experience is better than ours. read more

I came here for BRUNCH at SET STEAK & SUSHI. I had no idea it was actually located inside the PENDRY HOTEL! I was trying to pick a restaurant near my father in laws mortuary because we planned to all visit him after BRUNCH... VALET PARKING ONLY: $15 They seem to have great service at the valet. It's just we didn't bring our LAMBO or ROLLS ROYCE so we decided to park at the mall and walk here. Saves money and you get a little exercise too!! I think that should be a PRO TIP!!! HOTEL LOBBY: 10/10 For looks and appearance! What a stunning hotel. Great ambiance and decor galore!! FANCY!!! LOTS OF PICTURE OPPORTUNITIES & lots of seats to sit and relax at... The LADIES ROOM is usually crowded so we asked someone for another restroom location. There's another one located near the SWIMMING POOL... VERY HIGH END LUXURY HOTEL!!! I decided not to stay here for $1,000 per night and just enjoyed the FOOD and scenery with my family instead... STAY AT PENDRY! LIFE FEELS SPENDY!!!!! read more

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Such a beautiful room, nice size patio ans a fab view of the showing at fashion island. I am in heaven. Service was epic from the valet to the check-in process at reception. Such impeccable service. They have a spa and restaurant ( Set ) onsite and it was good. Two night stay but I wish I could stay forever. What a pretty spot! read more

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I came here for a work conference and honestly had no expectations, but it ended up being a great experience. From the moment I arrived at valet, I was immediately greeted, and the service stayed consistent from there. Check-in was super smooth, and they even got me into a room by 11am, which was a huge plus. The conference ballroom was impressive, spacious, clean, and a great environment to actually focus. The staff throughout the event were really helpful, and the food and drink options were solid. My room was very clean and spacious, with an awesome ocean view. We also had events in their outdoor park area for breakfast, dinner, and team building, which made everything more fun and relaxed. It's also within walking distance to Fashion Island, which made things really convenient. Overall, it's definitely on the pricey side, so I probably wouldn't come on my own, but for a work trip, it was absolutely worth it. read more

Pendry - Hotels Near Me - Newport Beach, California

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Here's a polished version of your hotel review: I had a great stay at this hotel. The room was very clean, comfortable, and well-maintained. The staff was friendly and helpful during check-in and every time I called with a question. One feature I really appreciated was that they will charge your electric vehicle for you during your stay if you request it. The pool area was inviting, with towels already placed on the lounge chairs, which was a nice touch. Parking is $70 for overnight valet, and daytime parking is $7. The hotel is also within a short walking distance of Fashion Island, making it convenient for shopping and dining. Overall, I had a pleasant stay and would definitely consider returning. read more

I really enjoy coming to the Pendry Hotel in Newport Beach, California and consider it a really great hang. I've always had good experiences here and I love the vibes. The bar is really lively even on a Monday night. They have a members only club called the Elwood Club. Expensive but worth it! read more

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What a beautiful hotel near Fashion Island. Love Pendry Hotels and this one is fabulous! Valet when we arrived and all very nice. Walked in the spacious lobby and checked in easily enough. Grabbed a quick drink from the lobby bar and brought it up to our room. Back to the lobby, ton of seating areas and very rich decor. The lobby bar is down the hall and also has plenty of seating. Great bartenders. Came back that night and it was super busy but great drinks and people watching for sure!!! We reserved a suite and it was very spacious, super nice and the robes so comfy!! Love that there was a separate living room that had a super cushy couch. Tv in both rooms. They have a mini bar that charges automatically when you move items so be aware! Nice little patio. Super comfy bed, very clean, great water pressure in the shower! Headed down to the Elwood Club before dinner. We were with a group but I think you need a reservation or ticket to get in. It's very nice, like a country club lounge. It has a golf simulator too! There's a fireplace and there was a singer when we were there. Lovely dark wood bookshelves decor. Cocktails and bartender was amazing!!! Loved our stay!!! read more

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Had the best stay here - the pool is amazing and there is even a sauna! The salad was incredible, huge portion that left me feeling full but healthy, and the chairs were super comfy. The music was a total vibe, and the water was the perfect temperature. Most importantly, the service was incredible! Everyone was so nice, welcoming, and friendly. Especially Eric, Wolf, and Hannah! Such a fantastic time here, thank you so much Pendry! read more

Pendry - Hotels Near Me - Newport Beach, California

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In general I expect California hotels (and hotels in Newport/Dana) to be pricey but for the price I pay I expect the absolute best. And you get an ok experience. The Pendry considers itself a 5 star hotel and while it is nice in terms of decor and rooms are pretty spacious and clean I've seen and stayed at much better value hotels. The bathroom actually looks dated and oddly paired with the room set up (like a mismatched Vegas hotel suite). Beds were uncomfortable, way too firm. I couldn't sleep, woke up in the middle of the night and was up til morning. I also found the staff to be inconsistent in friendliness. Most were nice but one desk person just seem like she hated life and her job and just was not pleasant to interact with. I noticed a $15 charge to use the porter to store luggage which is insane. This should be a service provided by the hotel. For a discounted rate... I paid $450 for 1 night all in! Also. Valet overnight is $70! You can't park at office lots nearby but there is one lot that has a daily maximum of $20. You are paying for the name and brand but frankly come here for the bar and people scene... maybe. read more

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We were greeted with such kindness and had the pleasure of chatting with two team members who went above and beyond to make us feel welcomed. They were so lovely, friendly, and genuinely enjoyable to talk to, and you could tell they truly cared about creating a great experience for guests. A special thank you to Andrew and Clara for being so wonderful and making our evening even more memorable! read more

Beautiful hotel, very clean and excellent service. Took the family overnight this past weekend. We had a nice 2 Queen room with partial ocean view and balcony. When we walked in, we were greeted by staff immediately. Our room was clean and smelled great. The hotel had a cool members club I got to tour. I was told I could get a day pass. The heated pool was great. Towels and comfortable loungers and full service bar and grill. We had dinner at Set steak and sushi and got the steak set. Totally worth the $175. You get to choose your knife!! Our EV got charged up while we enjoyed. The bed and pillows were really comfortable as well. read more

Pendry - Hotels Near Me - Newport Beach, California

This is a luxury hotel by Fashion Island and in close proximity to the beach as well. I stayed here with my husband for our anniversary. From the moment we got there, the service was amazing. Check in was smooth. The lobby had a nice ambiance. Next to the lobby is a bar and a restaurant which we were able to enjoy a nice dinner. We got a room with the garden view. It was spacious and clean. Overall, we had a great experience. read more

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I am a big fan of Pendry Newport Beach! What a well-appointed hotel in a great location. My husband and I came to California for a mix of business and pleasure. What did I like the most? The room! I loved the natural light and its spaciousness. Complimentary bottled waters are provided with housekeeping. Dark chocolate with sea salt are left bedside with turndown service. We walked the grounds at night and found a complimentary movie night for guests. They set up a big screen by the pool and played a Halloween movie. Nice touch, but we skipped as we had seen the movie before. We asked for a late check out and were given an extra hour without hassle. Valet was friendly and fast. Pendry is across the street from Fashion Island Mall. It's a very easy walk. read more

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Visited the Pendry for a business dinner. The hotel is very nice with valet parking as you enter the hotel. All the fancy cars you can think of were in attendance when I was there. It was fun seeing all the high end cars pulling up. The bar are has a veranda that was nice as you can enjoy the nice fresh air while having cocktails. We had dinner at the restaurant on the property called SET and it was amazing. Staff was very friendly and helpful. It was a brief but great experience. I will certainly come back with the fam for a weekend staycation. read more

I love booking a place you've never been to and then absolutely loving it and not wanting to leave. That's how I felt about the Pendry. This hotel was nothing short of wonderful. The property is beautiful, friendly staff, outstanding service and great meals!! Our view was lovely from day to night. Morning had a beautiful sunrise with the coastal fog that cleared by lunch and evening city lights views were just as stunning. And each morning seeing Fashion Island made it a must to go and check it out. I mean, who says no to LETS GO SHOPPING? The room was clean and spacious. Love the options for lighting. Made it easy to wind down after a busy day. Enjoyed some fresh air standing on the small balcony and their bathroom products had the best scents. It felt like the room was soundproof. I'm a light sleeper and couldn't tell if we had neighbors. We had breakfast each morning at SET. The menu had a lot to offer and was never disappointed with any selection. Attentive and sincere service. feel like there's more to explore and visit in Newport- and when we do come back, I would absolutely stay here again. read more

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We had an amazing stay at Pendry Newport Beach. Unfortunately, our VRBO canceled on us right before our trip, leaving us scrambling for accommodations while traveling with our toddler. The Pendry team completely turned the situation around. They listened to what we needed, went above and beyond to accommodate our family, and even upgraded us to two neighboring suites at no additional charge. That level of kindness and generosity completely changed our vacation. Beyond that, every staff member we encountered was friendly, welcoming, and genuinely eager to help. The hotel is beautiful, the service is outstanding, and it's clear the team truly cares about creating exceptional guest experiences. We're incredibly grateful for everything they did and can't wait to come back. Thank you for making a stressful situation into such a memorable stay! read more

Great hotel! Lovely staff! Excellent food and drinks! We were mostly at the Elwood Club inside the hotel and at the pool. The Elwood club was exquisite. The pool was great. Great bar with good food. The staff were attentive and catered to all our needs. Can't wait to come back! read more

I didn't have the best experience during my stay but the staff made up for it. Assistant Front Desk Mgr Chase Records deserves an award for guest retention and solution based de-escalations. Khalil from the front desk and Front Desk Supervisor Mohammad displayed EXCEPTIONAL service!! Although my overall experience could have been more seamless; the hotel staff went above and beyond to address my concerns so I still believe they earned a 5 star rating. I guess I'd describe my stay as perfectly imperfect. I'm not sure if I'd ever stay at this location again but I'll definitely be back for more dining and future wine & spirit tasting events. I recommend the cocktail making experience with Director of Beverage, Alfredo Sanchez. Can't go wrong with Tree Shack or SET. Director of Operations Michael Hernandez and GM Jeff Sherwood always provide top tier hospitality! Cassidy is my favorite bartender!! read more

Came here for a luncheon today. Valet is not really valet for the event, but more like self parking. Lunch was delicious though. Chicken with salad and olive bread was tasty. Restroom is clean. From the outside, it doesn't feel like a 5-star hotel, but I did not stay in the rooms so can't speak to that. Ballroom was fine! The hotel feels less fancy than Pelican Hill. read more

Pendry - Dessert - Hotels Near Me - Newport Beach, California

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What I loved: overall nice hotel, hard water pressure, comfortable bed, good bar food, great service, big hot tub next to a fireplace open late, fast elevators, good location, strong wifi, spacious rooms, tiny balconies, adequate pool temperature, decent coffee bar options, effective climate control, and plugs everywhere. What I didn't love (all minor): Came home at 11pm and it felt like a Vegas club, one of those one-word name clubs from Vegas like Ra or Cologne or Douche or Crypto. Also, not as clean or luxurious as one would expect at this price, mandatory valet ($65 a night), no tub, no ice machines, no fridge. No fridge = no leftovers, unless you want to Indiana Jones the Snickers with a bag of sand. Note: one of the two pool attendants should have picked up the empty cups and swept the tree droppings around the hot tub. read more

Service and bartending at pool bar is 10/10 very creative and attentive highly recommend for ambiance and service (Austin&Henry) we will definitely be back read more

My parents and I stayed here for a little over a month and finally checked out today 12/16/25. For the minority it was a pleasant one The Highs: Jayden at the front desk was absolutely phenomenal. So kind, professional, helpful and a wonderful human being. Devon is a superstar. He was always bringing us up three large buckets of ice at night. Could not have been more personable, sweet, generous and a complete gentleman who is a great asset to your company. Sandy in housekeeping was always doing so much for our room making sure it looked perfect, was clean and that we always had the bed made and towels in the bathroom. Matt the bellhop was absolutely amazing today helping us load up all our belongings in our room and into our car. The men and lady at the vallet were always on top of their game by bringing our car, leaving it up front if we were not going to be that long. However there were a few down sides like the bar in the lobby. It was always so busy by people who weren't even staying there. The two female bartenders were completely rude, did not acknowledge us or another person at a table. They were too busy chatting away and did not give us the time of day. This is so disheartening because we tip. We are not fussy and they treated us as if we didn't belong or were invisible. I hope that The Pendry acknowledges the people who made our stay enjoyable and to have a serious discussion with the female bartenders who made us want to leave and not return. If it weren't for the great hospitality of those above we would have left sooner. read more

Pendry - Hotels Near Me - Newport Beach, California

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I had an amazing experience at the restaurant at Pendry Newport Beach, but unfortunately, what happened afterward with valet and the lack of response from management completely overshadowed the evening. When I was leaving, I waited approximately 45 minutes for my vehicle. During that time, I was told by the valet manager that my car was essentially "lost" and they were trying to locate it. When my vehicle was finally returned to me, I found a vape pen sitting in the passenger seat that did not belong to me. Finding someone else's personal item inside my vehicle after valet could not locate my car was extremely concerning. I immediately attempted to address the situation with management. I have been trying to get in contact with management since July 25. Each time I call, I'm told the director is in a meeting, unavailable, or that someone will call me back. It has now been approximately a month, and I still have not received a meaningful response or resolution. For a hotel positioned at this level, I expected much better accountability and communication. Mistakes can happen, but how management handles those mistakes says a lot about the establishment. A 45-minute wait, being told my vehicle was lost, finding an item that wasn't mine inside my car, and then receiving no meaningful follow-up for a month is unacceptable. The restaurant experience itself was great, and I wish I could leave a review based solely on that. Unfortunately, the valet incident and management's lack of response have completely changed my impression of Pendry Newport Beach. I hope someone from management finally takes this matter seriously and reaches out to address what happened. read more

If Newport Beach had a guest house for its most photogenic residents, it would be the Pendry Newport Beach. The location is borderline unfair--steps from some of the best shopping and a short stroll to more excellent restaurants than your waistband would prefer. You can park the car, forget about it entirely, and feel smug about your life choices. Now for the secret (keep your voice down): there's a speakeasy hidden behind a door tucked behind the reception desk. Yes--behind it. It's the kind of place that makes you feel like you've unlocked a side quest. Inside, the bar doubles as a live nature documentary of the Newport Beach "who's who," migrating directly from their nearby plastic surgeon appointments to a full-on look-at-me cocktail scene. The bartenders are true mixologists--fresh juices, creative combinations, and drinks that taste healthy enough to justify ordering a second. Do yourself a favor and eat at the SET restaurant--outside. Massive trees form a natural canopy overhead, strung with globe lights that somehow float above you like classy fireflies. It's romantic, magical, and just pretentious enough to remind you that you're in Newport. The rooms are modern, comfortable, and thoughtfully updated, many with views of Catalina Island--and, for those who enjoy a touch of economic irony, the now-bankrupt Neiman Marcus. A reminder that even luxury needs a punchline. Bottom line: stylish, fun, perfectly located, and unapologetically Newport. Come for the location, stay for the cocktails, and leave wondering if you should schedule a cosmetic consultation just to blend in. read more

Pendry - BK Neiman - Hotels Near Me - Newport Beach, California

This is a beautiful luxury hotel with great service. We had a corner suite with separate balconies overlooking the ocean, which was wonderful. It's a little bit of a scene in there at the brunch and in the evening at the bar, kind of like Vegas-style scene with lots of short skirts, boob jobs etc. and constant selfies in front of the mirror in the lobby and around the pool area) but otherwise we had a wonderful time at this hotel and would stay again. The food and service at the restaurant and pool area was excellent. read more

Pendry - View from room - Hotels Near Me - Newport Beach, California

It's breathtaking! From the courteous valet to the wonderful front reception and beyond, you will be showered with exceptional service, as if you are a VIP. The place is immaculate and designed beautifully. The room service was reasonably priced and fabulous! Loved the spacious room with balcony views of Newport and the Back Bay. I absolutely recommend this place to stay or hold events. read more

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I finally made it to SET at the Pendry for brunch, and it did not disappoint! I had been looking forward to trying their vegan scramble, and it was amazing. The vegan eggs came with herbed potatoes, garlic sofrito, and warm flour tortillas; everything was flavorful and so satisfying. Since it was a girls' brunch, we especially loved the vibe with a female DJ setting the mood. Everyone ordered drinks, and I really appreciated that the menu included mocktails alongside cocktails, such a nice touch. We sat outside where there's plenty of seating, although it did get pretty busy as the day went on. The photo booth was also a fun surprise and definitely added to the experience. After brunch, we strolled past the pool area. It's on the smaller side but has a really cute setup and felt more family-oriented. Parking-wise, I got dropped off at the front, which was a little congested. My friends valet parked, and they mentioned it took a little while to get their cars back. Overall, SET is such a great spot for brunch or dinner. I love that they have vegan options on the menu, which makes it even better for me. Between the food, the music, and the atmosphere, the whole place is definitely a vibe! read more

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Ambiance is cute and decor is nice, but the best part about this place is the service. Maxim and Sid are the best and I would come back just to visit them. Food is good, but nothing to write home about. Fusion caused a bit of confusion for me, but the steak...WOW. Chefs kiss I think people come more so for the vibes though so I will be back for Sunday football and brunch. The manager, Mike is great too! read more

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This review is to give compliments to Laura at the front desk. She was very hospitable and made our experience that much more enjoyable. Pleasant, kind, and helpful are all qualities expected from front desk staff and Laura checks all the boxes off. Cheers to you Laura. We hope to see you again for our next visit. read more

We came to Set for breakfast on a Sunday, and while our hostess was kind and our server Jana was wonderful, everything else about the experience was disappointing. It seemed like every table around us was also complaining, which says a lot. My husband's gluten-free toast took about 20 minutes to arrive, and when it finally did, our server admitted she was embarrassed to even serve it. My son's buttermilk pancake was raw in the middle, with batter leaking out. On top of that, the tables were filthy when we were seated, and when I asked for them to be cleaned, someone just used the linen from the table to wipe it down. I'm not sure what's going on here, but the quality and cleanliness have really slipped. As a local, I definitely won't be returning. read more

I am impressed with the people and the ambience of the hotel. Everything is beautiful and super nice The bar is the place place to eat and enjoy your evening Thank you for your service Definitely will be back It worth every penny you spend here read more

Current guest here.. writing this review from the lobby as it is the only place I could get wifi. When I asked for help I was told it was my devices issue and that they show it is working. Staff is very "uppity". I know this is California but you are the STAFF and we are the guests who are paying $1,000 a night to stay here, why are you acting so high and mighty?!? If I didn't have to stay here for business, trust me, I wouldn't. Beautiful hotel - terrible service. read more

From the moment you drive up the service is impeccable. Super attentive. Valet helped with my car, bell staff took our bags. Front desk got us a room with quickness and we were off to our luxurious room. We didn't get a chance to have dinner at SET but the vibe was everything! Bar Pendry was the hot spot on a Saturday night. Room Service was fast and delicious. Views were expansive. Beds comfortable. Love the water pressure in the shower. On Sunday we got a chance to try Bar Pendry and the drinks were so good! Truffle fries and the Bourbon ice cream smores dessert was perfect way to end our evening. Here are a couple of tips and suggestions. Be nice!!! Ask for a refrigerator so you can keep water cold and not use the mini bar. The mini bar works on sensors so yeah if you pick something up, you'll be charged but don't worry.. let the front desk know that you didn't consume it and it will be refunded. No biggie. Tip!! Tip valet, tip room service! Tip the housekeepers. They are killing it. Recognize their efforts. It was a fun and relaxing stay and we will be back read more

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Update: Have to update my review as it seems the hotel sends additional charges weeks later! I had specifically asked the front desk for an accurate folio on check out and weeks later they are sending more fees. Unfortunate! Nice hotel with a very convenient location in Fashion Island. The Pendry is apparently the update to an existing hotel including when it was Fashion Island hotel. The hotel seems to have a higher price point and additional fees. Nonetheless, the hotel is a great luxury hotel in the area, with lots of amenities (e.g. e-bikes, partnership to test drive Cadillacs, etc). Our hotel room was well-maintained and clean. The service was friendly. At times, you could tell the hotel had some age (e.g. the elevators, etc), but it was nicely renovated overall and definitely worth a stay. Oh and the gym is extremely well-equipped (we went daily). read more

Pendry - Hotels Near Me - Newport Beach, California

As a place to go out I wouldn't recommend coming on a Saturday night after 9PM. My friends and I waited a veryyyyy long time to get in and called an uber to leave! read more

Never actually stayed here, only come for the Annual Police Appreciation Luncheon. The food isn't good at all.... So if I had a choice of staying at a hotel, it probably wouldn't be here, based on the food being blah. read more

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Professional fun classy!! All the amenities!! SET has a great breakfast burrito with tater tots!! read more