Great response time. Friendly service guy. Fair pricing. Payed using Zelle. Highly recommend.read more

I've used this company twice in the past and was satisfied with the results until now…read more Unfortunately, the work done on my Tesla's rim has started to peel, which is disappointing. Given this experience, I'm unsure whether I'll continue using this company for rim repairs on my vehicles. I hope they take the necessary steps to address this issue and ensure better quality moving forward.

Been coming here ever since I moved to the HD in 2021…read more Never had any problems or issues with their services, they always do an astounding job; always keep me updated on what exactly it is that my car is in need of. Prices have always been fair and affordable. Referred me over to Tri-City Wheel Repair for further assistance; Overall they are honest and very well at their job. 100/10 would recommend!

I went to buy a couple new tires. They showed me a Yokohama tire, I said OK, I'll be back from my…read morelunch break, I didn't notice until I got home. They put these cheap Lionhart tires on my car. They did the old switcheroo on me.

The best Far from the rest…read more Champions of the industry They had me back on the road in less than 1hr...WHAT WHAT yep they did !!

I would 1000% recommend this shop!…read more This unassuming location was a lifesaver on our way to Vegas. There was a tear in our tire, so we were looking for a shop and called this one to see if they had the correct tire for our car. The woman we spoke to over the phone was very knowledgeable! When we got to the shop, the guy (we sadly did not get his name) got to work and in under an hour, we got two tires replaced and were back on the road! While the guy worked on the car, we were having a good time talking to Crystal, who works there. She was nice and gave us great food recommendations for our trip Thank you Jr's Tire team for the amazing customer service! You guys are awesome

A+ service, Wes took me in last minute and did excellent work. If you're near the high desert this…read moreis the best place to have wheels repaired.

Came in for a dent on my rim caused by a huge pothole I hit last night on Mariposa Road :(…read more Wasn't aware of the dent until one the guys at Azteca Tires & Wheels brought it to my attention; they then immediately referred me over to Tri-City Wheel Repair. Arrived at 9:00AM, No appointment. I believe it was Wes that greeted me and gave me the price of the repair right then and there. I was anticipating for the job to be done as soon as possible (I was being a bit of a brat) but then I reassured him to take him time, for I wanted him to do an efficient job, he told me he would have it done within 30mins; I believed him but still wanted him to take his time. His son Jake took down my number and called me back with the good news it was ready for pick up at 10:16AM I couldn't have asked for a more better experience, they made the process run smoothly and stress free. Those who have negative thoughts, comments or reviews probably lack comprehension and communication skills. I paid $100 flat for the repair and it was worth every cent! Thanks to Wes & Jake

Amazing service from start to finish, rim was picked up and dropped off in impeccable timing, price…read morewas low for the work done, I am completely satisfied and recommend J & R WHEEL REPAIR. It's nice doing business with great people!

Excellent service. Had a wheel that needed to be fixed. Spoke with Jennifer on phone, she provides…read moreme a quote and stated they would pick up and deliver. Part was picked up on Sunday and returned by Tuesday. Wheel looked great. Cant wait to install on our car. Thank you J & R for taking care of our needs.

Everything for the most part everyone is really nice and helpful and I like the fact I can get my…read moreair in tires anytime I'm talking about the Hesperia Shop

45 Minutes Wasted -- Inaccurate Inventory and Extremely Inefficient Customer Service…read more I wasted 45 minutes of my time at this tire shop attempting to purchase a single loose tire. Before arriving, I checked their website and confirmed that a specific, hard-to-find tire was listed as available in their inventory. Unfortunately, what should have been a straightforward transaction turned into one of the most inefficient and frustrating retail experiences I've encountered. Upon entering, I stood in line for approximately 15-20 minutes while four employees behind the counter appeared far more responsive to incoming phone calls than to customers physically waiting in their lobby. When I finally reached the counter, I was informed that the representative couldn't actually assist me with purchasing a tire. His responsibility was apparently limited to checking customers into separate queues for tire installations, purchases, service inquiries, and vehicle pickup. After already waiting nearly 20 minutes just to speak with someone, I couldn't help but question what the purpose of that initial line was if I then had to wait in yet another queue to receive actual assistance. I subsequently waited another 10 minutes, despite having only one customer ahead of me in the new queue. During this time, I specifically asked the initial representative to verify whether the tire was in stock. He checked the computer and confirmed that their inventory system showed it was available. Eventually, another representative called me forward, processed the purchase, and charged my credit card. Only after collecting payment did he begin looking for the tire. Another 15 minutes passed while he searched their storage area, ultimately returning to inform me that he couldn't locate it. Despite both their website and internal inventory system showing the tire in stock, nobody could actually produce it. To their credit, the refund was processed promptly--which, ironically, was the most efficient part of the entire experience. The problems here extend well beyond an inaccurate inventory system. The entire customer service process appears unnecessarily complicated, poorly organized, and remarkably inefficient. Customers are required to wait in one line simply to be assigned to another queue, only to wait again before speaking with someone authorized to handle their actual transaction. Worse yet, this business apparently charges customers for merchandise before confirming that it physically exists in their inventory. I wasn't the only frustrated customer. Others in the lobby were visibly irritated while waiting for basic assistance, including customers simply trying to pay for completed tire installations or retrieve their vehicles. The experience reminded me of the frustrating fast-food model where employees prioritize incoming online orders while customers standing directly in front of them are left waiting indefinitely. In this case, employees appeared occupied with phone calls, appointments, and administrative processing while customers physically present and ready to conduct business received little attention. My recommendations to management are simple: Verify physical inventory before charging customers, eliminate redundant check-in procedures, and prioritize providing timely assistance to customers already standing in your lobby. After 45 minutes, I walked out without the tire I came to purchase, despite being assured multiple times that it was in stock. Their advertised inventory was inaccurate, their internal processes were needlessly cumbersome, and their customer service was exceptionally inefficient. An absolute waste of time. I would strongly recommend taking your business elsewhere unless you're prepared to spend an unreasonable amount of time waiting for a product they may not even have.

These guys are cool and are always willing to work with me…read more New tires shocks brakes for my new/used Jeep

They were ready for me at 8:15, Terry was so polite and nice. I got 4 new tires on the car and put…read morethe door 15 minutes...wow I'm impressed. The best service ever

Honest and hard working pple. The final result is . Nathan and his team kick ass. Looking forward…read moreto build another car with them soon.

I'm leaving this review on behalf of my mom. My mom took her 2005 Dodge Ram to Nathan's Garage for…read moresome body repair due to damage on the rear part of the truck. Ethel and his team did an amazing job with the repairs plus the complete repaint to the truck (Red). When the truck was picked up, the paint job made the truck looked exactly as it did when it first stepped out of the show room floor (my mother has been the only owner). On behalf of my mom, she would like to say thank you to Ethel and his team at Nathan's Auto-Body. She extends her deepest gratitude for the excellent work your team did and will definitely recommend everyone she can to your establishment! 10/10 stars!!!

First time at Les Schwab. The staff was friendly and helped me out with my tire rotation and tire…read morebalance. They communicated with me throughout the process and I was in and out within an hour!

I had an appointment for 8:30 this morning, my car is still waiting to be worked on. It's been 40…read moreminutes. What's the point of having an appointment if it doesn't matter?