I had been suffering chronic back issues for a long time, and Dr. Neil came highly recommended by…read moreseveral people at my gym. Dr. Neil immediately identified what was causing the pain (instead of just treating the symptoms), and created a plan to help me fix the problem. While he helped alleviate the short-term pain, he also equipped me with the tools to prevent and treat any future occurrences myself. Dr. Neil is incredibly knowledgeable and really personable. I also appreciated that he was flexible with scheduling, especially for the first treatment when I was in a lot of pain and needed to see someone ASAP.

I went with lower back pain and I had dislocation of disc, Dr. Neil, treated me very Well in just…read morefew visits, in each and every visit he clearly explained me How he treating and every visit he told few stretching which helped me a lot. I spend thousands of dollars before I visited Neil, but after I met Neil my pain scale reduced from 10to 2 till today. This incident happened to me a month ago in gym, I met some chiropractor, which I see no result and I was just resting at home whole day, now my pain dropped to 2 and I started my gym again, thanks to Dr. Neil.

Dr Walega has no respect for his patients having terrible office manners. For a doctor to lash out…read moreat his patient becuase they wanted to discuss his decsion is totally unprofessional meaning you have no say about your health or anything with him. It was his way or the highway. He had actually yell at me from across the room several times as was a coach on football team.. Then be so mad that you questioned him he then walk out of the room leaving you just sitting there. Then continue his anger coming in for your next visit out ti get even. To get back at me he stopped my oxicode refills abruptly leaving me to deal with the withdrawals. I had enough of his antics and child behavior I stopped using him immediately and found a respectable doctor instead.

I told you from the beginning that steroid injections do not work on me. You would not listen to…read moreme. I should have walked away from having all those injections. That's what I wanted to do and should have done. You sent me thru severe pain. Then you want to do another steroid injection. I guess that is how you make your money at my expense. Every one needs know how you treat us. Yahoo Mail: Search, Organize, Conquer

I started seeing Dr Gould after my l-5 herniated on the right. Had several procedures done. 2 nerve…read moreablation s, faucet joint s done and multiple epidural shot s. None of which really took the pain down. Then during that I was in a car accident and he again seemed like he really didn't t care. My left and right side got hurt during the accident and he kept me in pain the hole time. Under medicated. Refused to give me stronger med s so I had to go to the hospital and beg them. They said why is he not doing this for you I said I don t know and I ended up leaveing because he said I threatened him and it was just a way to get me to leave because he is inexperienced in this field of medicine. Also the staff are rude and he is a terrible doctor in general. Friendly at first and then he ll turn on you.

Came here after a bad experience at the Ohio State spinal clinic. I feel that the doctor…read moreadequately heard my concerns, not just of my injury, but also my care from OSU and the doctor at orthopedic one did everything in his power to help not only diagnose the root of my problem, but get me matched with the right physical therapist. The physical therapist that I just saw was excellent not only did he listen he was able to create what seems to be an effective treatment plan. He took all my concerns seriously and tried to help me with the best he could The office staff was pleasant and responsive, and treated me with respect. The office was clean. There was enough seating in the wait time was a reasonable MI highly recommend orthopedic one Westerville.

Absolutely gorgeous facility with kind service desk employees. The physical therapist are kind and…read morecareful and have very open schedules. If you need to make a change, my husband had a nasty tibial fracture and his improvement is steady and we are very happy with the care he's receiving here.

I don't know what happened here but my experience was a complete failure. About 6 weeks ago I made…read morean appointment on a Thursday for an adjustment. I thought I was meeting with a chiropractor I had seen the previous year. The nurse said he left the practice. I would meet with the Physical Medicine Physician on staff. I waited a half hour. I explained my symptoms to the Doctor - pain in my neck, and shoulder that went down my arm. He said I needed XRays and prescribed prednisone. He wanted me to come back to see him a week later. The nurse said she would call in the prescription to my pharmacy in Westerville and confirmed the details. My pharmacy never received it. This office is closed on Friday so I called Monday. No one answered. I left 2 messages about the prescription. Never received a call back. I called again on Tuesday - got the answering machine again. Left another message about the prescription not being called into CVS. (5 days later). I never heard back from them. Later in the day I called and canceled my f/u appointment via voicemail. What was the point of going back? Not sure what is going on there, but not responding to calls from a patient about never receiving a prescription is dangerous. It seems like they don't really care.

I was just billed $269.00 for an appointment that Neurospine and Wellness Center staff…read more(receptionist, administrative assistant, doctor) did not show up for (the office was open at the time, but nobody was staffing the desks). I left after nearly 1/2 hour.

I've been a patient of Dr Richards since 1997 when the practice consisted of him as the new guy and…read moreDr Slaymam (now retired). The practice has grown considerably since 1997 and now includes 6 or 8 doctors and several nurse practitioners. They recently relocated to new facilities in the Altair Medical Building (off Africa Rd just beyond the COPC Headquarters and the COPC Medical Building. I have the utmost faith and trust with these doctors and credit Dr Richard will saving my life when he detected colon cancer over 20 years ago when it was still highly treatable. He's not one to order tests unless there's a really good reason and is not one to overly medicate a condition. I've seen a number of the doctors and nurse practitioners in this practice when Dr Richard hasn't been available and all provided excellent care. I would highly recommend Westerville Family Physicians.

Dr Terry Slayman was the best Doctor that I ever known, since he left the practice at Westerville…read morethat place became a mess. He was a wonderful person and he was the one who's discovered that I have thyroid issue. He was my Doctor for 18 years. Thanks Doc. When he left no one told me he was not there until I got mad and said that I will not coming back if he can not be my Physician anymore. Five stars when he was practicing there.

I had what I was told was a nerve block Tuesday. It's Friday and I hurt worse than before...so I…read moresent Dr Natalie a message and his office staff responded telling me this is a three part process. Now this was injecting needles in my lower back with a topical numbing agent. NO ONE ever mentioned to me this was just a test. And their staff was so rude. Telling me telling me that I knew. Unbelievable. Switching doctors immediately.

The staff here are very nice in general but there have now been multiple instances of a lack of…read moreempathy and competence around scheduling and billing. Most recently my wife called ahead and asked what the self pay cost would be, 1) it will be $400 but it will be completely billed. I cost day of. 2) she arrived and is told it'll be $125 today. 3) several minutes later "I'm sorry that wasn't right, you owe the $400 today." Then after COPC messes up the billing(and they will) you can expect an unempathetic response like "that's how it's always been" or "I'm sorry there's nothing I can do". Maybe this is just the state of our medical system. But I choose to believe that knowing your own policies and showing care is always available as an option. Being nice unfortunately doesn't cover it.