My laptop died and while most of my files were backed up in a cloud I had one very importand family…read morehistory file that I thought I had lost. Jonathan was able to extract the hard drive and after several attempts, he recovered my file. He went above and beyond to get this important file for me. The cost was reasonable and the communication with Jonathan and Lisa was excellent.

My laptop was having keyboard issues (including a broken spacebar) after 6 years of my…read moremistreatment. I selected CCA because of their perfect 5/5 ratings. Great choice. Dealing with Lisa and Jonathan was a pleasure. After examining my machine, they said I needed a whole new keyboard. In addition I got pictures of the inside, showing a lot of dust and dirt. Since they had to order a new keyboard, they returned my machine and gave my a plug-in board to use in the meantime. When the board came in, I returned the machine for repair, which was done the next day. I thought the price was reasonable for the repair and cleaning. My laptop now seems brand new. Their office is a little hole-in-the-wall on Vernon St., just off of Rte. 9. Easy to miss.

Jackie! Jackie! Jackie!…read more Jackie helped me resolve a glitching new business phone. (I'll forgo the minutia regarding the phone problems. Rather I want to highlight how it was taken care of.) I am over-the- moon happy as to how she resolved the issues. I cannot say enough, glowing things about her patience, understanding, and willingness to make a customer happy. I am a happy Apple customer because of Jackie. Thank you!!!

Well, in a time of need, they were there for me when I needed to change some settings on my phone,…read morebut now I recently had a pair of fourth generation AirPods that I had to replace and the lady that was very nice about it, but she never taught me how to pair them and now they're still go unpaired. What did you now I have no idea because guess what I go. I have to take Uber or Lyft to get there and Best Buy cannot handle any of my questions comes down to Apple products and you're just out of the way.

I had taken my computer to Geek Squad in Fenway and was told my motherboard was shot---it would…read morecost more to fix than to buy a new computer. I happened to pass Marathon on my way to the Natick mall and figured what the hell, the computer's still in the car, might as well give it a try. Long story short, they charged me $180 bucks and now my computer is as good as new. I'm actually kind of angry at myself for going to Geek Squad in the first place; I consider myself a fairly savvy consumer, and Geek Squad's conflict of interest is glaringly obvious. If you're told your computer is beyond repair while standing in a Best Buy, chances are you're going to buy your new computer at that Best Buy---instead of being satisfied with your piddling $180 for repairs they'd rather scam you into dropping 1K on a new computer instead. Anyhoo, I'm never going to darken the door of a Geek Squad again and I suggest you follow suit; big conglomerates aren't going to treat consumers with respect until we demand it.

The only place to have your computer or laptop repaired in Metro West. Knowlagable, friendly staff,…read moregreat pricing. I have had my computers serviced there for years and would go no where else. "Thumbs Up" Benny G.

Decent place to dump scrap, but a couple of the guys have an attitude and clearly don't want to be…read moredealing with customers. I still go here out of convenience, not because it's a great experience.

Professional and friendly to me, a grandmother clearing metal rods out of her basement. I drove in…read morewith them in my car. They weighed my car, removed the metal rods then weighted the car again , gave me a slip of paper with net weight to bring to cashier. The whole process was quick and easy, no waiting.

Dana made several house visits to evaluate our slow internet service with FIOS - even though we…read morewere paying for 'high' speed service. He diagnosed the problem and installed an EERO network - which has been a huge improvement. He is knowledgeable and responds promptly

Dana is smart and responsive and knows what to do and also reasonably priced…read more after we were all done and set up w new pc and files xferred, I asked him to do a deep dive into the old system to retrieve something or at least send screenshots, and he did, successfully

"Oleg is a true pro. Even though I work in IT, I was stumped with a hardware issue on my own…read morelaptop. Oleg was quick to respond, promptly arriving for a free diagnosis. He took my laptop, returned it the next day, and even suggested a few inexpensive tweaks to boost performance. A genuinely nice guy and a real professional."

Excellent service. Prompt response. Quality work. I will definitely be returning if I ever need…read moremore PC services. Highly recommend.

Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my…read moreaccounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.

Issues with Slow computer and WiFi coverage in home tech was Very Knowledgeable, and Professional…read moreand good problem solvers. Will definitely recommend to others

Based on the great reviews here, I went to Sheldon Jewelers with 2 small repairs. I found him to be…read morerude and condescending, and I left.

I was seeking to have a family heirloom ring resized but another jeweler had told me it was…read moreimpossible. I was worried that I would never be able to wear a ring that meant so much to me. Then I found Sheldon Jewelers and the contrast couldn't be greater. They were cheerful and helpful on the phone. In person, they were friendly and capable. Not only did they confirm they could do the job, they were very thorough in getting the right size and showed they understood the materials (both the silver and the unusual setting). I left feeling confident I'd gone to the right place. I got the ring today - not only was it done sooner than I expected but they did a lovely job for well under what I had budgeted. Ella was kind and helpful. They are both warm and talented - just the perfect place to go for any jewelry needs. I highly recommend them.