I need to rely on this place more often. Went in after spending an hour at sprint looking for…read moreeither an Micro SIM card or an adapter tray. The sales rep at the phone stand said that he might be able to help me. Apparently they have a cutting device there to make micro sims nano sims. He had the outline of one such simcard in the cutter, shaved it down to fit my phone and gave it to me. PROBLEM SOLVED!!! I thought I overheard his name was Craig. So I thank you for that! It worked like a charm and I am very happy. Best Buy: You didn't get a sale out of me today, but with outstanding service like that, you've guaranteed my patronage for a long time.

I go to this store to buy a LG TV. Looking for a basic 50" TV for my bedroom. I have a model…read morepicked out that is on sale and am directed to the "LG representative". He up sells me -"the TV I chose was a "holiday" tv put together with misc parts and why wouldn't you spend $20 more for this tv?" then slowly walks back to get me the tv. After 10 minutes he slowly comes through the doors dragging the tv on the floor. Yes dragging it. I grab the tv and go to the front to checkout and then I am told that I need to wait for the LG representative to come up and check me out. He comes up, rings me up, is annoyed that I don't have a Best Buy account and that I don't want to sign up for one then drops my receipt on the counter and walks off. You wonder why people buy from Amazon? Experiences like this with people that obviously don't want to be at work. Unfortunately I see this type of customer service from the Framingham store online with both yelp and google. Do yourself a favor and stay away from this location.

Lisa and Jonathan took the time to find a computer that fitted my needs. They were very…read moreprofessional. I was so pleased with their honesty. I have a computer that has exactly what I need. They were able to find a computer within my budget. Also, Lisa and Jonathan explained how to use programs on it.

I highly recommend Computer Care Associates if you're having problems with your computer. They are…read moreextremely fair, reasonably priced and very pleasant to work with. I brought a computer to them that was very sluggish booting up and they ran scans and diagnostics on it and got it booting up in less than a minute compared to almost 3 minutes before I brought it in. They treat their customers like friends!

Well, in a time of need, they were there for me when I needed to change some settings on my phone,…read morebut now I recently had a pair of fourth generation AirPods that I had to replace and the lady that was very nice about it, but she never taught me how to pair them and now they're still go unpaired. What did you now I have no idea because guess what I go. I have to take Uber or Lyft to get there and Best Buy cannot handle any of my questions comes down to Apple products and you're just out of the way.

I want to share my recent experience with the iPhone 16e purchase and the trade-in program at this…read morestore. When I first visited, I was just browsing phones, but a representative informed me about the trade-in program. I was told I could get $210 for my iPhone 12 Pro if I traded it in within two weeks after they assessed my phone. This information played a significant role in my decision to buy the new phone. However, when I returned today with my iPhone 12 Pro, I was shocked to learn it had a trade-in value of $0. This was incredibly disappointing, especially since I had been assured of the $210 value during my earlier visit. Had I known about this discrepancy, I wouldn't have gone ahead with the iPhone 16e purchase. I believe it's crucial for customers to receive accurate information rather than misleading figures to drive sales. I'm really frustrated by this situation and would appreciate any assistance in resolving this issue. I was told this store would respond if I emailed and after 3 emails I have not heard a word from them

I had taken my computer to Geek Squad in Fenway and was told my motherboard was shot---it would…read morecost more to fix than to buy a new computer. I happened to pass Marathon on my way to the Natick mall and figured what the hell, the computer's still in the car, might as well give it a try. Long story short, they charged me $180 bucks and now my computer is as good as new. I'm actually kind of angry at myself for going to Geek Squad in the first place; I consider myself a fairly savvy consumer, and Geek Squad's conflict of interest is glaringly obvious. If you're told your computer is beyond repair while standing in a Best Buy, chances are you're going to buy your new computer at that Best Buy---instead of being satisfied with your piddling $180 for repairs they'd rather scam you into dropping 1K on a new computer instead. Anyhoo, I'm never going to darken the door of a Geek Squad again and I suggest you follow suit; big conglomerates aren't going to treat consumers with respect until we demand it.

The only place to have your computer or laptop repaired in Metro West. Knowlagable, friendly staff,…read moregreat pricing. I have had my computers serviced there for years and would go no where else. "Thumbs Up" Benny G.

Decent place to dump scrap, but a couple of the guys have an attitude and clearly don't want to be…read moredealing with customers. I still go here out of convenience, not because it's a great experience.

Professional and friendly to me, a grandmother clearing metal rods out of her basement. I drove in…read morewith them in my car. They weighed my car, removed the metal rods then weighted the car again , gave me a slip of paper with net weight to bring to cashier. The whole process was quick and easy, no waiting.

Dana made several house visits to evaluate our slow internet service with FIOS - even though we…read morewere paying for 'high' speed service. He diagnosed the problem and installed an EERO network - which has been a huge improvement. He is knowledgeable and responds promptly

Dana is smart and responsive and knows what to do and also reasonably priced…read more after we were all done and set up w new pc and files xferred, I asked him to do a deep dive into the old system to retrieve something or at least send screenshots, and he did, successfully

"Oleg is a true pro. Even though I work in IT, I was stumped with a hardware issue on my own…read morelaptop. Oleg was quick to respond, promptly arriving for a free diagnosis. He took my laptop, returned it the next day, and even suggested a few inexpensive tweaks to boost performance. A genuinely nice guy and a real professional."

Excellent service. Prompt response. Quality work. I will definitely be returning if I ever need…read moremore PC services. Highly recommend.

Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my…read moreaccounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.

Issues with Slow computer and WiFi coverage in home tech was Very Knowledgeable, and Professional…read moreand good problem solvers. Will definitely recommend to others

I was seeking to have a family heirloom ring resized but another jeweler had told me it was…read moreimpossible. I was worried that I would never be able to wear a ring that meant so much to me. Then I found Sheldon Jewelers and the contrast couldn't be greater. They were cheerful and helpful on the phone. In person, they were friendly and capable. Not only did they confirm they could do the job, they were very thorough in getting the right size and showed they understood the materials (both the silver and the unusual setting). I left feeling confident I'd gone to the right place. I got the ring today - not only was it done sooner than I expected but they did a lovely job for well under what I had budgeted. Ella was kind and helpful. They are both warm and talented - just the perfect place to go for any jewelry needs. I highly recommend them.

Based on the great reviews here, I went to Sheldon Jewelers with 2 small repairs. I found him to be…read morerude and condescending, and I left.

Both the fans in my computer broke two days before classes started. Best Buy Geek Squad told me to…read moreget a new computer because repairs would cost the same and take two weeks. Wang PC fixed my computer in two days for way cheaper than any other repair center would have given me. Martin is also incredibly nice, and there is a "every customer is important" vibe that other repair centers don't give. Martin also went above and beyond replacing the fans and also cleaned the inside of my keyboard (in two days) for no added charge. Needless to say they have earned a lifelong customer.

Had an issue with my computer overrheating and likely fried the motherboard. I am pretty saavy with…read morecomputers but was at my wits' end with my arsenal of troubleshooting tricks. I had never used a computer repair service and was very reluctant to give my laptop away for repair. I was almost certain that this would not get solved and was worried about my data being lost. I was definitely proven wrong! I read the great reviews about WangPC and dropped my laptop off. Martin gave me an update with the problem and gave me a reasonable quote for the repair. I received my laptop back in a timely manner and everything was working great! Martin went above and beyond to repair other longstanding issues in the laptop that I didn't even ask for (and he did not charge me for this). These weren't easily perceptible issues, but Martin was able to spot them /fix them immediately. Martin is truly and expert/professional. I am very impressed with this service and would recommend to anyone. Really saved me a lot of time and headache. 5/5 stars.