We had our belongings picked up May 23rd, 2024 in Edmonton AB. We were told they would arrive 10-14 days to Saint john NB and quoted around 4000$. The team showed up an hour late to start, appeared to pack everything well such as dressers, chairs, table with blankets. After they left I had to sign the forms confirming the 200 various items we had. It wasn't later that I realized they marked on the initial pick up that 99% of our stuff was already "scratched, broken or chipped" - including pillows? Clearly a scam to start if off stating there is damage that was never there. We put an airtag in the shipment and watched it sit week after week in edmonton. 3 weeks It did not move from there, and then sat in Toronto for another 4 weeks. Week after week we called and were given attitude by the staff, never apologized to once. We had to have things put into storage as we don't have a home yet but countless items we needed immediately and would put in our rental. The excuse was constantly "they missed the truck, we have more shipments then usual and then that "we're only sending it to a storage unit so it shouldn't matter". Then we get the bill .. 8600$. Reporting we had over 8000lbs of things for a 2 bedroom home. We sold couches, and most heavy things to help bring costs down and there's no way to argue the weight. They THEN tell me they only take cash or e transfer... Nowhere does it ever say we can't pay with credit cards. My deposit was paid with credit card, but they clearly know that if you pay with credit card we could get money back. I paid the money and still our things sat in toronto for another 3 weeks. We have a young baby who was missing her clothes, crib, high chair etc requiring us to buy all new things at the new location as we only had what we could fit on the plane for 7 weeks. The shipment arrives ... our furniture completely destroyed. Missing brand new sneakers clearly ripped out of a shoe rack, boxes saturated in water and shredded, mattress topper ripped and black in color, pictures destroyed. The movers continuously asked us "is this all your stuff" as they had mixed shipments in the truck, they had no idea who's things were who's. I still have half the storage unit to go through and I've found 3000$ worth of damage. Dressers scratched and broken, falling apart. I submit my claim as I only had 10 days and was told based off weight of 0.60 cents per lb in damage that we are actually in the negative and would only qualify for 70$ - but we will not even see that as it must be over 350$ to get reimbursement. I am beyond outraged, they continue not to apologize or show any remorse or care for anyone's belongings. This company is beyond disgusting and I will be reporting them to every avenue possible and have my insurance company now involved to get the money back. They are thieves, scammers and this should be completely illegal. We were never offered additional insurance and have pictures of everything. Our belongings absolutely wreak of body odor and mold. Our insurance company has reached out to them and they were beyond rude to them. I am absolutely sick to my stomach they got almost 10,000$ from us and absolutely destroyed all of our belongings that we will have to front the cost to replace. I'm sick to my stomach to think they went through our belongings and picked out things they wanted and walked away with them. I'm going through the rest of the storage unit this week and I'm sure I'll find way more than 3000$ of damage. I AM SICK!!!!!! read more

Pegasus moving was super fast and reliable! We're very happy we went with them since we only needed to move a 1 BR apartment and after hiring for two men to help with the move, all we needed to do was rent a UHaul. All the details are on their website, but note that they have a 1.5 hr minimum requirement for their movers and only take cash, check or Paypal. read more

We had a great experience with Roland and his crew. His rates were reasonable, especially for the excellent service he provided. The guys were hard working and took direction well. They were also VERY careful with our things. When moving, you always expect some things to be scratched or small things broken, just by the nature of moving - but that really was not the case after Roland moved our things. Plus, they said they would be there at 10 A.M. and they were there at 9:58 A.M.! We had two spaces that we needed their help with: Unloading into our storage unit and into our apartment... on the third floor. There were no complaints from his guys and for both locations they were EFFICIENT even on a hot and humid day. I should also mention there was a moment where Roland needed to take a call and asked for permission. Totally not necessary but so respectful and we noticed! Roland also was great in guiding his guys on how to move or lift things properly if there was any question. He did not leave them to their own devices if there was a heavy or unwieldy item. We will have to move again in a few months and we will absolutely be starting with Roland, if his team is available. Honestly, I'd be willing to rearrange our move schedule just to know that Roland could be able to move us. read more

We used them again to help us out in an emergency situation where the company we had originally booked did a no call no show. These guys are friendly and fast, I regret not scheduling them in the first place! read more

They were absolutely wonderful. I'm a single disabled woman and they were so thoughtful and helpful! Will use them again when I move again!,! read more

Not professional and unusually slow, which ads to the moving time that they get paid for. I've moved about a dozen times and this is the first time that movers didn't even take the drawers out when moving dressers which led to them falling out while they more moving them. They also brought more people than I was told, which led to inflated rates. They would professional when they answer the phone, but really it's just one of the movers on his cell phone. When packing, they throw stuff in boxes and don't actually pack anything the way that professional movers do. When unloading my things, some of the boxes were ripped like they had heavier boxes thrown on top of them. read more

Amazing service and people!! I have asked them twice and both time I had great experiences. They are hard worker and flexible. I highly recommend this company!! read more

I hired Pegasus after receiving an exorbitant bid from a competitor I had used before. This young company is fiercely competitive in providing courteous and professional service at a reasonable cost. I highly recommend Pegasus for all modest local household moves. read more

I needed to move four rooms of furniture across town at the last minute. I shopped for five moving quotes and Pegasus came in at a great price and could come out the same day. They worked quickly and efficiently to move all my stuff the same day. Highly recommend working with Pegasus for your moving needs. read more

The guys were great! Would highly recommend them to anyone. They arrived right on time, worked quickly, and kept my furniture nice and safe. They were patient when I lost my keys and I was surprised at how much they packed into the little Uhaul and how quickly they got it unloaded! read more

The men that showed up where great they came ready to work and take care of business. I would hire them again to help move.

I contacted Pegasus Moving & Delivery at 7 am and they responded within a few minutes. They were able to help me move on the very same day. The movers set up a Ford-like assembly line and had my possessions unloaded in about an hour and a half. They were very polite and were very careful when handling my furniture. The moving feat is even more amazing considering the steep hill in front of my house and the split level entrance that needed to be tactfully navigated. I will definitely use them on my next move! read more

Pegasus Moving was very helpful to us. They helped us set up our furniture, install a tv mount and were very professional. Thank you for making our lives a lot easier during a very stressful time. Best movers in Omaha!! read more

Roland and Jean were prompt, professional and extremely proficient. I had a three seater sofa, pretty huge, that would not fit through my apartment corridor doorway, Roland and Jean made sure they did everything they could to have it go through seamlessly without any damage and even made sure they set it right in my living room. They are not only adept movers but also have the utmost respect for their customers' belongings. I was glad my first moving experience involved them. I would recommend Pegasus to anyone who is looking to move, in a heartbeat. read more

I made a same day moving appointment and Pegasus showed up on time with 4 movers as requested. The owner Roland is a very honest person and really helped us out by moving us into our new home in the required time frame. Highly recommended!! read more