First time here, very happy with the helpful staff. It's out of my way, but I'll come here again…read moreinstead of the larger chain stores

I came to return something from DoorDash and they didn't accept it. No problem I was really happy…read morewith their customer service. I appreciated their politeness and friendliness. Didn't get what I wanted but I have to say I am happy with how respectful they were.

Decided I needed to explore little Tokyo. I heard from multiple people that Anzen Hardware was gem…read more They're only open on Saturday and Sunday. They share a space with a florist that is open during the week, so I got confused and thought they opened during the week. They're not. The space is not huge, but it was fun to prowl around the different sections and find hidden treasures from Japan. The owner is really good about taking time to explain what each item is and the different uses, as well as care and handling. This place is such a huge contrast to shopping at Walmart. Made me think of a small town hardware shop that is the heart of the community with people stopping by to have keys made or knives sharpened or whatever random thing they need. These kinds of places are treasures! Definitely worth a visit and definitely worth supporting. Glad I did!

I always feel like a kid in a candy store when I shop here. When it comes to Japanese tools you are…read morepaying for quality and craftsmanship. So I take my time selecting what I need versus what I want especially because I don't know when I will have the next chance to return. I easily spend several hundreds of dollars here buying my chisels and other carving hand tools. It's cool that the worker remembers who I am (excellent service). The owner himself takes the time to show me the various chisels that they have and you can tell just by listening to him talk the pride he has for the tools that he carries.

If you need it, they either have it or will get it for you.. It is so easy to just call them, tell…read morethem what you need and they deliver to my building.. GREAT customer service

This place is awesome, it has everything you need. Even the things you think they wouldn't have…read morethey had that too. The customer service is very friendly and helpful, full of knowledge and friendly. Their prices are fair. I would recommend if you need something and are in the area, definitely check this place out.

helpful pepole help me get right fittings for a cable wire and showed me how to put them onread more

The man on the phone is the worst ever. He made an ignorant comment about my driver, saying "yeah,…read moreI wouldn't give him my credit card, he seems seedy." Trash bag thing to say about someone you don't know. The sarcastic attitude is as foolish as him. Also, if you reserve on Uhaul and give them your card on the phone, you cannot charge that card. You will need a physical card to pickup and Hane will not take a card over the phone or through the Uhaul app or website or phone, so DO NOT SEND authorized drivers or movers. You physically have to be there to give them a card.

Really like this place! After going to big places like Home Depot and wandering around for an hour…read moreor Ziegler's and being continuously accosted at every turn " what do you need, what are you looking for". It's great to enter an nice homey welcoming hardware store where your free to shop around, get ideas for fix it's and just relax. Parking is a bit limited but the friendly atmosphere is well worth it. Good pricing and a sharp inventory or needed parts and equipment. Nicely organized. Just found my new main go to place. A must visit.

Great service!! Totally recommend this family business for your hardware needs.. They are there to…read moreanswer your questions.

The BEST with very helpful employees. So many people are…read moregrateful for this local business!

Go to Home Depot. If you're a woman they'll treat you like garbage. I drove there from Hollywood…read morebecause my late partner loves this place. I needed some pliers to change out the wheels on my office chair and walked out empty handed. The salesperson was useless and rude. I'd like to think my money is just as good as anyone else's but apparently not.

Very good service. Found everything I needed. The workers…read morethere knew every question I asked Really recommend!!

I am posting this review to promote consumer awareness and transparency…read more I called in advance to confirm the availability of an electronic drill driver. The first call was disconnected by the person who answered. A subsequent call was not answered, and I ultimately reached the store from another number and was told the item was in stock. When I arrived, a different employee assisted me and completed the sale. During checkout, the employee opened the product box without my request while responding to a product-related question. The question could have been answered without opening the packaging. The item was not needed and remained unused. When I attempted to return it, I was informed that the store does not accept returns under any circumstances. This policy was not disclosed at the time of purchase and is not stated on the receipt. Under California consumer expectations, material terms such as a no-return policy should be clearly disclosed prior to purchase so customers can make informed decisions...especially when packaging is opened by store staff. Posting this so other customers are aware of the store's policies before purchasing. Comparto esta reseña con el fin de promover transparencia y que otros consumidores puedan tomar decisiones informadas. Llamé con anticipación para confirmar la disponibilidad de un taladro eléctrico. La primera llamada fue cortada por la persona que respondió. Una segunda llamada no fue contestada, y finalmente logré comunicarme desde otro número, donde me confirmaron que el producto estaba disponible. Al llegar a la tienda, otro empleado me atendió y completó la venta. Durante el proceso de pago, el empleado abrió la caja del producto sin que yo lo solicitara, mientras respondía a una pregunta relacionada con el producto. Dicha pregunta pudo haberse respondido sin necesidad de abrir el empaque. El producto no fue utilizado. Al intentar devolverlo, se me informó que la tienda no acepta devoluciones bajo ninguna circunstancia. Esta política no fue informada al momento de la compra y no aparece indicada en el recibo. De acuerdo con las expectativas de protección al consumidor en California, las políticas materiales...como la política de no devoluciones....deben comunicarse claramente antes de completar una compra, especialmente cuando el empaque es abierto por el personal de la tienda. Comparto esta información para que otros clientes tengan en cuenta esta política antes de realizar una compra.

Been coming here all my life, whether it's for my garden or picking up plumbing supplies for my…read morefish tanks. MW never fails to impress me! The workers here are always approachable, friendly, and genuinely helpful. They'll give you good advice, offer their honest opinions, and even help you figure out ways to save money depending on the project you're tackling. Always a great experience and definitely one of those places I can rely on!

Ever since moving to San Gabriel over 30 years ago, this has been my hardware store for home…read moremaintenance. They always have what I need and now it's plumbing. The shower is leaking and the lawn needs watering, so I jumped into the car to get what I need. Although this is an Ace store, coupons are site specific and are not shared among the hardware stores. Oh well, I'll need to be more careful reading that fine print, but got what I needed and not wasting time looking for the right hardware. Although not the cheapest, it is the most convenient to my home, so I'll be shopping here for a little longer...

Amazing customer service great business!! Absolutely recommend this business, come visit!!read more

They have a wide selection of little things you just need to do DIY projects. It's really got that…read morehome-workshop feeling to it. The store doesn't have a lot of labels to find things, but the owners are incredibly friendly, knowledgeable, and helpful. I needed 2 things (duct tape and an outlet) and I was in & out in about 3 minutes. Their prices are more than fair, especially compared to big name hardware stores. I'm definitely coming back!