Dr. Tan is the most professional doctor I have ever seen. She is super smart and up to date on all…read morenew meds and treatment available for all ages. She takes the time to listen and I feel safe in her care. We need more docs like her. So kind and compassionate. Glad she is younger than me.

I have been a patient of Dr. Tan for many years and recently needed to see her again. Finally, I…read moream taking the the time to post this review... While Dr Tan is extremely busy, she and her staff find a way to create an appointment as soon as possible when we are sick. While very willing to wait a week or two for a routine check-up, when feeling sick she is usually able to see me (and other patients I have talked with) later that same day or the next. If the schedule is packed the staff will often arrange a phone visit with her to determine acuity and needs. She really cares, listens, and works late into the evening to keep up. We need more physicians like her!

A friend referred me, as my current doctor is in Los Gatos and I just moved to Livermore. Dr. Alper…read morehas EXCELLENT bedside manners, an excellent sense of humor, and is very competent and thorough. His office staff is equally impressive. No issues at all. I felt very comfortable at all stages of my visit. What's best is he is linked with Stanford Health care, as was my former doctor! So all my info is at their fingertips! I would most definitely recommend him to my friends and family!

Dr alper seems like a nice guy and a good dr but there are some major issues in in his office…read more 1. staff lies without consenquences...had a blood draw to be done went to the lab no paperwork. called 5 times for over 1 1/2 hrs ,,,no fax no system request. finally got ahold of his office person stated no requests had been made....also the original request on the 3rsd time this B^&*ch stated it takes 4-6 hrs for a fax to go through the data base.....TOTAL BS Stike 1 2. Sent a message to Alper....never had a problem before and this was a reply to his message sent to me...office staff staed no message sent ...went on standford website guess what???? there are the messages...another lyer 3. The final verdict is in the wind as I requested a call from alper from his office....i am going to wait and see if he calls if not i will message him and say ADIOS as a lying staff are dangerous to your health so wait for the update in the next 24hrs and we shall see what happens....probaly looking for another dr

Very quiet doctor. Nice and polite. Does not aggressively treat illnesses (he wants testing and…read moremore testing before taking a drastic course, which is good most times, not so good in the cases that go away on their own before the test results come back). I switched to him after my doctor didn't want to see me until I stopped nursing my child (what's it to him?) Anyways, Dr Kaldas listened to my concerns and never put pressure on me. He always tried to accommodate my needs. His first nurse was real good (Filipino lady). She knew the patients name (I mean just look it up in the chart) and she knew what she was doing. The new nurse is not very smart. I ask her for a toxoplasmosis test and she asks: " a what test?" I repeat and she is still clueless. I had to actually explain to her what it is. Then she asked me for the spelling LOL

This negative review is difficult to post but I do feel that prospective patients should be made…read moreaware of the challenges you may have in choosing Dr. Kaldas as your primary doctor. As a person, Dr. Kaldas is very kind and knowledgeable and I wish that he had not joined Jiva Health because since that transition, the communication in getting through to his office is absolutely frustrating. You will be directed to Jiva Health and will not be able to communicate with Dr. Kaldas' office. I left numerous messages and sent an email with no response from his office (or Jiva Health) regarding a referral that I needed. I have since had to find another primary doctor due to the lack of communication from his office which is a shame. Also, since joining Jiva health, I got the feeling that it is discouraged for doctors to refer their patients to specialist outside the Jiva system (My insurance allows me to go to anyone in their network). I had to repeat multiple times who I wanted to be referred to because they lost all their communication information to other doctors that are not in the Jiva system. I eventually got the referral but he was hesitant to do so.

If you have ever watched the movie "Meet the parents", the scene with Ben Stiller at the airport; I…read morefelt like Ben Stiller. Only difference, I am here for a medical issue. How do hospitals hire such doctors? You are putting patients at risk. Please teach this doctor some basic manners and patient empathy. As a patient we come seeking help and solutions not to be tossed around. I regret wasting my time with this doctor, I have decided to stick to my PCP even though its quite a distance from my home.

Dr. Kanagala is most the caring, through doctor I've ever had. I've had a roller coaster ride for…read morethe last month after waking up with double vision. She was as concerned as I was and knew my anxiety was through the roof so she did everything she could to get me into specialists and get me the care I need to address a very difficult medical issue that's hard to figure out why it happened. She kept me informed as soon as test results were available and took time to explain everything and help calm me down. I got to see just how smart and knowledgable she is since dealing with this medical issue since I usually only saw her for well checks. I was going to try and find a doctor here in the Central Valley after moving from the Bay Area due to the horrible traffic, but I'd rather deal with the traffic than change my doctor.

"Dr" Carmack (actually a PA) was extraordinary. He was ex-military, never missed a diagnosis, was…read morealways available and right to the point. He worked out of the office of Dr Blackwell for a number of years. The office closed a few years ago and I believe Doc Carmack may have retired. Every person I recommended to Carmack stayed with him until the end. A great guy and a real loss to the community.

Needed to see a doctor TODAY and my regular PCP (in Fremont) was not available until next week. I…read moreneed to establish doctors in Livermore. Found Jeff Carmack, liked the previous reviews and what both of those reviewers said is true. Very personable, listens, explains, reassures - I think I found my primary care - FINALLY - in Livermore! Jeff is a PA-C with a LOT of experience (according to the website). It showed. Thank you to him and the office for getting me right in.

Dr. Wong was recommended to me by a family member and he has been my doctor, my wife's doctor, and…read moremy son's doctor for many years. He was also my mother's doctor before her passing from cancer. I read some reviews below talking about wait times. I can sympathize with their frustration, but I have never witnessed some of the times mentioned below. I know from experience that doctors don't run late because they are out playing golf. They run late for reasons like: they were responding to a hospital or care facility for a patient emergency or people show up late to their appts in the office which pushes ALL of the office schedule out of alignment for the rest of the day - the only way to recover would be to either cancel appts or he skips lunch for the entire office. I never doubt for a moment that he doesn't have myself or my families needs and concerns at heart. When my mom was in the hospital with a medical emergency, and her assigned doctor wasn't taking her recovery seriously (risking a case of renal failure), I brought in doctor Wong who took over and saved my mom's kidneys and probably her life too. My mom stayed with him as her doctor even after she was diagnosed with cancer that took her in two months. Dr. Wong was always attentive and honest about her outlook. He even called me after hours many times to check on my mom, discuss my mom's health and cancer, and was there for my mom and I when she was passing. He knew she was not a fan of doctors and he tailored his care and responses to try and put her at ease and encourage her continued interaction in her preventative care. He even recommended a fantastic heart doctor for my mom. My interactions with doctor Wong have been the same. He's honest and upfront about medical issues. He refers me to specialists when the need calls for it, and he doesn't just come in and lift my arm and walk out. He thoroughly regards all of my health history to help try and keep my healthy. He even operates two offices - one in Dublin and one in Livermore at the time of this review (I think he had one in Pleasanton that closed). This helps make his services available to multiple areas of the community. I trust doctor Wong and appreciate his care.

The office is absolutely terrible. For over 3 days they haven't been available to take…read morecalls---pretty much straight to hold and after being on hold over 40 minutes give up. Dr. Wong is personable but you are in and out in minutes. Failed to diagnose a heart murmur---didn't know about it until seeing another doctor on another related manner. Will be finding a new Primary Care person soon

changed my opinion about this internal ( primary care) groups…read more I moved to a new awesome caring provider who worked with much better functioning, professional concerning and friendly staffs.

The bear office and the staff itself are fine Care Quality…read moreis non existent, rushed me out without giving any help or advice.

WHAT A GREAT DOCTOR! Dr Tam is an outstanding physician! She is thorough, personable, and spends…read moreplenty of time with me. She also knows everything about medicine, as a good internist should! I am a complicated patient with a number of chronic conditions, and Dr. Tam listens very well to me and is conscientious about making sure that no treatment or medication she prescribes interferes with any other treatment or medication I already take. She also has a witty sense of humor which livens my visits. I recommend her highly for her expertise, willingness to listen to her clients, her compassionate client care, and her friendly personality. She is a superb medical practitioner and a kind person to boot.

Went in to get my yearly physical and to be seen for some other concern i have been having in the…read morepast. Dr. Betty; Tam works at Valley Care on Stanley. Sadly, to put such a negative review on her behave. I was in the doctors office for exactly 2 hours and in her waiting room for 20 to 25 min. and just to be rushed out of there. I never got a physical examination and we talked for a few min about my hand pain that I been having for 8 months. Every time I wanted to talk to her about some other issues I felt like she was in such a hurry. She would just say to me okay I will be right back which meant she was done because all I got was some referrals to see a Orthopedic Surgeon and Neurologist. As a first time patient it would of been nice to introduce her self to me and sit and talk about any concerns I have. I was seen by Dr. Zehra last year and she was very through and was not in a hurry to get me out. Dr. Zehra is no longer practicing for Valley Care, therefore, I had to choose another primary Dr. I will not be coming back to see Dr. Tam

Fast and efficient service, but quoted $159, then hit with additional $300 bill afterwards.read more

I went to the ER as I thought I had tye flu. The wait wasn't bad. It was packed in there. My…read morenurses were Rockstars! From the phlebotomist, the 2 extremely kind nurses who had to bring the machine to put in an iv to every single nurse, radiology and transport person! And my physician she was good! Busy so i only saw her 2 times. But All are kind and helpful! I know this place gets a bad reputation but my experience has been a positive experience several times!!