To call this company "shady" is to be generous. We were talked into using Peel for our home inspection on the basis of their offering to do the re-inspection for no additional fee. Ryan Peel was very quick to smile and shake hands, but the company is woefully short on follow-through. This wasn't my first home purchase, and I was put off by their emphasis on speed: they were practically running through the house, checking little things off on their clipboards. I know business is good these days, but one should do the job at hand with complete dedication, and not rush through. He was quick to point out little things: a burned-out light bulb, a light fixture that wasn't securely fastened; however, he completely missed evidence of water intrusion at a downstairs window, and he missed a leak in the roof. When the water damage was brought to his attention, he blew it off as a cosmetic issue, even after being shown photos of the crawlspace where the repairs had been made to the sub-floor.
There was a problem with the electrical service to the house when he arrived, and we hadn't known about it before. Ryan promised to come back the very next day to complete the inspection; however, when I called to let him know, the lady who serves as his barrier to the public would only put me on the regular schedule - 8 days later. We went a whole week, dead in the water. We had to change the closing date because of his delays. When he showed up, there was no apology for the delay, not even an acknowledgment that he had promised something he didn't do. He just ran around the house as though he had somewhere really important to go, and left.
We have no confidence in him. I brought a contractor in to go back over the house, and he found several things that Ryan should have noticed, but didn't. I believe this company preys on first-time buyers who are all too ready to put their trust in someone who cares more about how many appointments he can cram into a single day, and how fast he can get your check to the bank, than how well he actually does what you are paying him to do.
I recommend that anyone who wishes to have a serious inspection done, one on which they can truly depend, use another company. read more