Never left a review before, had to make an account, thats how bad the service was:…read more Mikes bike Petaluma had my bike for a month for a routine tune up, texted me that it was complete and nothing was touched on the bike. After I pointed out their mistake, they attempted to quickly fix their mistake.. clearly a rush job, very low quality, incomplete work. Ive been a customer for decades..they lost a customer, I will not go back. Do not support this chain, go support a local bike shop instead.

A great shop for bikes and a knowledgeable staff to run it…read more I had bought a Santa Cruz Mountain Bike, all spiffed up, for a good price from a coworker, and didn't realize what I had gotten myself into. . The street and mountain bike world intimidated me until I realized I had a local shop that knows what they're doing. My mountain biking friend has also gone here and found it a great place. I've been to Mike's Bikes of Petaluma only a few times picking up some equipment for a first time mountain biker (sure I've done it once or twice when I was a kid, but now it was getting serious). It's a pretty big inside, and full of bikes and all the equipment and swag one might need. The service is super great and friendly. . Dare I saw patient too with a newbie like myself. I had gone inside wondering what kind of air pump fit my bike (not knowing there were special ones). You can also schedule a test ride or schedule your bikes to be worked on. It's nice to know that every time I go inside there's remarkable service, and I'll find what I'm looking for. Biking community. . Watch out. . a new mountain biker has been born.

My front tire wasn't holding air, so I brought it into Big Bowl for the first time. They have a…read moremerchandise wing full of bikes and accessories facing the parking lot, and around the corner is the repair wing. Since it was my first time, a store staff member described where to go and personally walked me over to the repair shop - - a nice touch! At the repair shop, Julian(?) looked over my bike tire, told me what he would do, and what the maximum cost would be. He was straightforward and efficient. Since I started work in two hours, I asked him if there was any way it could be done within an hour, so I'd be able to get a ride in. He said that there was a good chance of that and he would do his best. 15 minutes later, he texted me to let me know that the bike my bike was ready! Not only was it ready fast, but the cost was far below what I was quoted, so that was really great! When I got home to ride it, I noticed that he had also tightened my brakes and had added an air cap to the tire. Really thoughtful touches I will definitely come back to this bike shop again!!

On our way to Dry Creek for a bike ride, I realized that I had left my helmet at home! My friend…read morepulled up some bike shops in Petaluma and we ended up at Big Bowl Bike Shop. We parked by the service shop because they don't have a big sign up yet and the owner, Akio, pointed us to the right place while he assessed the pedal that I couldn't tighten down when I changed pedals out for my friend the night before. My friend and I picked up a few things in the shop - and Akio gave me an estimate and was able to work on the bike right away. While we waited, my friend did a test ride of a new bicycle and the two young men in the shop were exceedingly polite, helpful and charming. I look forward to stopping by there in the future and may make plans to have bicycle tune ups or repairs done there as a wait in downtown Petaluma is much more appealing than other options!

Tim did a great job restoring my son's vintage Gary Fisher bike just in time for Christmas…read more The work and craftsmanship is great. Looks like a brand new bike. I'd recommend supporting this local shop.

Had 2 kid bike flat repairs. Tim is a pro, was available for quick turnaround & services are very…read morereasonable! Highly recommend.

Amazing bikes and - more importantly - amazing people! Came to this location after my best friend…read moretold me Marin HQ is having a garage sale for all demo and show bikes. We planned on making a day out of it and got there around 10A (about an hour after the event started). They had a wide variety of road bikes, full suspension & hard tail mountain bikes, step through/commuters, and e-bikes (mountain and road). Additionally, there were parts bin items (pedals, fully built front/rear wheels, new/used tires) and some soft apparel. I don't think I saw anything less than 50% off MSRP. Being 5' 2" with a short 24.5" inseam, I wasn't expecting to find a bike that fit me, but was pleasantly surprised to try the Headlands One in 49cm. The stand over height is very comfortable and all the components were quality. It was too good of a fit to not sign the waiver and at least try it. I haven't ridden a drop bar bike my size before, but the mechanic on site (John) that prepped the bike was super chill... being an automation engineer myself and wrenching for a living, we geeked out over tools and he mentioned a couple of sites to check out. Coming from the mountain bike world, the drop bars were foreign. One lap around the parking lot and I could already tell that I needed to adjust the seat height further down and adjust the height of the handlebars up. John cut the seat post and adjusted the stem spacers. I took the Headlands One for a spin again. I fell in love: everything was so locked in and felt natural whether I was on pavement or riding along the little dirt/mud trail that bordered the parking lot. I thanked John, asked him for his name (as we'd been talking the entire time without introduction), & let him know he just sold me the bike with all the fitment work that went into it. I wouldn't let go of the bike until I paid for it. My party was still shopping so I spent some time chatting with Barbara (accountant who rang up all purchases today) about what it's like working for Marin... such a cool lady who rides a Marin Sausalito E-Bike. One of the gents manning the grill asked if I wanted a hotdog. It's hard to turn down a hot dog... we started chatting about bikes in general and the industry as a whole. He was insightful and realistic about where Marin fit in the biking world & I let him know that the extended family in Italy was talking about how I should get my hands on a Marin if I could find one. Three additional bike purchases later (my BFF settled on the same bike I did and my spouse purchased two bikes: the above mentioned step-through + an e-bike) and two hotdogs later, it was time to head out. I asked Barbara who was the guy that was grilling since I wanted to thank him for the hotdog. "That's Matt, our CEO" she said with a smile. With this experience & some of the most down to earth folks in industry, I think Marin Bikes just got three customers for life. I can't recommend enough supporting this brand and if you're lucky, scooping up a steal of a deal at one of their garage sales!

Like many people I bought a new bike during Covid since I could not go to the gym. I shopped…read morearound only to find that most places were sold out in my price range. I read reviews about Marin Bikes so decided to pursue getting one. Bike shops in Washington were sold out so I ended up finding one in California that was willing to ship a Fairfax 1 bike to me. I believe it is considered to be a hybrid bike which is perfect for me since I ride for recreation and fitness. I could not be happier with my selection! I literally have no complaints. It is very sturdy and well made and handles easily. If you are debating whether or not to get one debate no more. It's well worth the money. Very happy with Marin Bikes!

Everyone at Petaluma Motor Wheel has been absolutely amazing and wonderful to work with. STELLAR…read morecustomer service, whether by phone (Alden, Anthony) or in-person (Anthony, Aaron). These guys are highly professional, super knowledgable, incredibly helpful, and simply friendly and kind. We live in San Rafael and my teenage son wanted the Zooz Ultra Ripster, which was also available at a bike shop in San Rafael. After only several minutes on the phone with this shop, I knew I did not want to give them my business. I then called Petaluma Motor Wheel, and I am SO glad that I did. Thank you for everything, Anthony, Aaron, Alden! We are definitely happy customers. I would and will recommend Petaluma Motor Wheel to anyone in the market for a bike, e-bike, bike accessories (purchased a helmet for my son here, too).

Good service and follow up on bike purchased there. Friendly staff who offered to help me load and…read moreunload my bike.

American Canyon Bike Shop is one of those magical family owned small businesses that should exist…read moreon every street corner in America, but don't anymore. Luckily for the residents of American Canyon and surrounding communities, Julia and Steve do exist, and they provide attentive service with a surprisingly large selection. They are a husband-and-wife duo who both have medical/physiotherapy backgrounds. Accordingly, their passion for cycling extends beyond the bike itself and into ensuring that you'll get the most out of that bike from a health standpoint. I came in to buy an e-bike and left knowing that I purchased not only an e-bike, but a connection to a business that will provide great service on that bike for years to come. I called ahead to see if they carried the Urtopia Carbon Fold 2 and, luckily, they did. When I arrived later that day, Julia and Steve greeted me, remembered who I was, and let me try out the bike for as long as I needed to ensure it was the right fit. They even had a demo helmet that fit my comically oversized head! In a world of impersonal Amazon doorstep deliveries, a place where you can actually try out and ask questions about the expensive purchase you are about to make goes a long way. Better yet, I didn't spend a dime more than I would have online. In short, before you hit 'Buy it Now' on Amazon and wait impatiently for the 'thunk' of the package outside your front door, give American Canyon Bike Shop a call and see what they can do for you.

I Had such a great experience with my bike fitting with Dr. Julia Salvador! ‍ She was so thorough…read moreand took the time to go over everything in detail, including all the modifications and adjustments she made. I can already feel a huge difference in my position and comfort on the bike. It's amazing what a few proper adjustments can do! Thank you, Dr. Julia, for your expertise and attention to detail. I highly recommend her if you're looking to get your bike dialed in! ‍ I am ready for double century!!!!

Booking a mobile bike mechanic online did feel a little strange, A friend told me about Beeline…read morebikes Mobil service. I'm used to dropping my bikes at our local Specialized dealer and leaving them sit in line for a few days until there number is up and a mechanic gets after them. If all went right, I usually was separated from my ride for a week or so. I went to the online calander and found the appointment time that worked for me. Mat showed up right on time (7:00AM) I tasked him with tuning up 2 mountain bikes and a road bike. It had been awhile since my rides had received any professional love, and we're very much in need. Before I left for work he had inspected all three bikes and had quoted his recommendations (new Continental road tire, bar tape, and tire goo). He had all the parts in his van, so no delays. I went to work and gave Mat the instructions on how to lock the bikes up in the garage when he was finished. Around 11:30 he called me and went over all the notes on work order. When I got home that evening I checked out the job and was totally satisfied with the quality of the work and the process in general. No loading, unloading and hauling around bikes, and trying to pick them up before the store closes. I totally recommend Beeline and will continue to use their services in the future. It's great having that personal relationship with my bike mechanic, instead of just checking it in and hoping for the best.

What a great service! I bought an e-bike online and wasn't even aware it was going to have to be…read moreassembled. Once it came, I didn't know where to get it put together and the whole thing felt like a huge hassle. I was so happy to find Beeline. It was so much easier for me to have in-home service rather than having to take the bike somewhere and pick it up. Plus the service was excellent - my serviceperson, Thaison, actually brought my bike back the next day because he had to tweak one of the parts. Then he spent about 20 minutes showing me all its features! Amazing for the price I had paid, just $110. Great deal, highly recommended.

The world needs more people on folding bikes...no doubt. Geoffrey at BikePartners agrees! He's…read morefriendly and knowledgable and really knows how to help you find the right folding bike for what you need. He's got the good stuff here from city folders like Bromptons to touring ready Bike Fridays. If you're in the area and need a folder...there is no other place.

Amazing service and amazing experience! Geoffrey went above and beyond to help my dad pick out a…read morerecumbent bike that met his needs. He was responsive, punctual, thoughtful, and all around a lovely human being. I would absolutely recommend BikePartners to anyone looking for a recumbent trike, or mobile bike service in general.

My wife are in town from the Bay Area to celebrate our 20th. Brought my bike & only then realized…read morethe tires were low. Stopped in asking if I could get some air & of course pay for it. Seamus Sweeney, Senior Bike Mechanic, right away said yes, but no charge! Wow! Then I got to thinking I need lube & a side saddle. He very proficiently led me to both. And he even lubed the chain for me explaining how to best do it on an e-bike! I fully recommend Napa Valley Bike Shop & Seamus to you!

Treated my business like a bother and as if I was a criminal…read more Called ahead to try out a road bike. Was treated like an inconvenience when I showed up through the front door. Then was lectured about not using the test ride as a way to use the bike as a free day rental. The gentleman had an obstructionist attitude, throwing obstacles in the way of my simple goal of seeing what bike size best fit me. I've never been treated so poorly by a business. After suffering this, I stopped everything. Canceled the test ride. Put down the tail bag purchase. I told the 2 employees what I saw happening and how I wasn't going to tolerate it. Walked out and wished them a great rest of the day. The attitude towards my business and myself was appalling. I ended up buying a bike elsewhere.