I have had the pleasure of coming to Chas & Claire for my bicycle needs for 30 years. They are…read morehonest, extremely knowledgeable with bikes and have fair prices. It's always best with a bike shop to call ahead, however I've popped by last minute on some occasions & they are able to assist me. Claire is patient with my many questions and I never feel judged for not knowing the answers. I am most grateful there is a mask policy- especially as I'm immunocompromised. Thank you for keeping your customers safe- this is key! Support your local bike shop!‍

I left a voicemail asking for a service for a bicycle with a stuck chain shifting/derailleur…read moreproblem. Claire responded and said come on in! Chas took the time to listen to my chain of events and my attempt to adjust the chain and derailleur. He noted what the problems probably were, gave me an estimate and said he would give me a call. This is great service that you probably won't get at other bicycle shops. I'll update this after the repairs are made

Great bike shop; they can handle your off the wall project…read more A new bike would have been less expensive and better in most ways but I chose to have them refurbish my 1969 Schwinn Super Sport I bought with my own money as a kid. It moved from Connecticut to Belgium, to Miami and now California with me. I wanted a flatter bar, three piece crank and a modern derailleur and, of course, needed new tires, steering head bearing work, brake setup and new cables. So not cheap, but within what I expected and I can't complain about the results. Before and after in the photos. They even retained one of the steering head original shifters to shift the now one by 9 (or is it eight) sprocket setup. Highly recommend these folks.

Recently, my daughter's dropper post imploded the day before her final race of the High School…read moreseason. Her post stopped working at a skills clinic on a Friday evening. I show up at opening on a Saturday with a tight timeline as we have to leave early that afternoon (completely unreasonable). They figured it out with what they had in stock and had us off to the venue that afternoon with working dropper post! This is just the most recent excellent service experience i've had with these guys. I've also stopped in with random issues like broken brake lever and breaking the end off a bolt from over-torquing (user error) Highly recommended these guys for servicing your bike!

Imagine REI and Marshalls had a wild night together and nine months later, out popped Sports…read moreBasement. It's enormous -- the kind of enormous where you half-expect to find a lost civilization in the camping section. And somehow they have everything. Outdoor gear, bike shop, rentals for basically any activity you've ever considered trying drunk at a party, lift ticket discounts... if it involves fresh air and mild suffering, they've got you covered. Now let's talk about the Basementeers membership, because it deserves its own paragraph. Twenty-five dollars. Once. For life. That's not a typo. For the price of a mediocre cocktail, you get 10% off forever, plus occasional 20% Friends & Family discounts. I've made worse financial decisions in the same afternoon. The staff is friendly, knowledgeable, and seemingly immune to the judgment you'd deserve for asking "what's the difference between hiking and walking." Basically: go. Join. Buy things. Touch grass -- they sell gear for that too.

Gabrielle helped me immensely! I was walking around looking for shoes for Puckleball and she got me…read morea racquet and balls. She is very friendly and a very good employee!!! Please give her lots of kudos!!!! And she helped me price match a racquet which I really appreciated!!! And she is articulate and well spoken!!! Mariya Cree

The world needs more people on folding bikes...no doubt. Geoffrey at BikePartners agrees! He's…read morefriendly and knowledgable and really knows how to help you find the right folding bike for what you need. He's got the good stuff here from city folders like Bromptons to touring ready Bike Fridays. If you're in the area and need a folder...there is no other place.

Amazing service and amazing experience! Geoffrey went above and beyond to help my dad pick out a…read morerecumbent bike that met his needs. He was responsive, punctual, thoughtful, and all around a lovely human being. I would absolutely recommend BikePartners to anyone looking for a recumbent trike, or mobile bike service in general.

the staff at REI Santa Rosa shoe dept are very knowledgeable and helpful, and took the time to…read moreexplain the features

While not the largest REI store, it fits the bill for what you may need…read more While REI is known to be quite expensive, they excel in their inventory and customer service. Never had an issue at this location and enjoy their yearly sales to grab items I've bookmarked. Location is also quite nice as there are other stores nearby for other goods if needed. I'd give this location a solid B to be honest.

stupid us; we paid $599 for a bike Merach and Amazon are selling for $379. bike is fineread more

My husband has worked with Play It Again Sports for years in his PT practice. With the rains…read morecoming, I wanted a new, simple treadmill for our home gym. Once again, Play It Again Sports delivered and set up the perfect equipment for our needs.

Fantastic experience from going to buy some dumbbells to getting the HD 1 squat rack delivered and…read morefully assembled. I highly recommend getting all your fitness/gym equipment here. They are incredibly kind, knowledgeable and have great prices. The showroom is clean and bright and I really felt taken care of. They know fitness! Delivery and set up was flawless. What a pleasure to do business with people that care about their customers! Thanks UFO...I'll be back.

They cover all the bases: Service, Selection, and Value. Even when COVID hit and it seemed like…read moreeveryone with a spare room or garage was going to make their own. Marvin and Patrick as co-owners have the integrity one only hopes to find in local business. They give great advice and assure proper installation. And totally fair pricing. Here are two shots of what you can fit into a 10' by 20' single-car garage.

Effortless rental! Outstanding! Mark was awesome and took care of everything!…read more Beautiful ride!

It was easy to plan and book a trip with Mark for 2 teenagers to learn to mountain bike. He was…read morehelpful in explaining things like swithcbacks and step to learn. He was a great guy and explained the history of the local area. The boys are motivated to learn more about mountain biking and loved the views, the workout and bikes they used. I will want to do a ride with him in the future as well. He provided good pictures of them having fun. It was a 100% positive experience! Colleen C.

Booking a mobile bike mechanic online did feel a little strange, A friend told me about Beeline…read morebikes Mobil service. I'm used to dropping my bikes at our local Specialized dealer and leaving them sit in line for a few days until there number is up and a mechanic gets after them. If all went right, I usually was separated from my ride for a week or so. I went to the online calander and found the appointment time that worked for me. Mat showed up right on time (7:00AM) I tasked him with tuning up 2 mountain bikes and a road bike. It had been awhile since my rides had received any professional love, and we're very much in need. Before I left for work he had inspected all three bikes and had quoted his recommendations (new Continental road tire, bar tape, and tire goo). He had all the parts in his van, so no delays. I went to work and gave Mat the instructions on how to lock the bikes up in the garage when he was finished. Around 11:30 he called me and went over all the notes on work order. When I got home that evening I checked out the job and was totally satisfied with the quality of the work and the process in general. No loading, unloading and hauling around bikes, and trying to pick them up before the store closes. I totally recommend Beeline and will continue to use their services in the future. It's great having that personal relationship with my bike mechanic, instead of just checking it in and hoping for the best.

What a great service! I bought an e-bike online and wasn't even aware it was going to have to be…read moreassembled. Once it came, I didn't know where to get it put together and the whole thing felt like a huge hassle. I was so happy to find Beeline. It was so much easier for me to have in-home service rather than having to take the bike somewhere and pick it up. Plus the service was excellent - my serviceperson, Thaison, actually brought my bike back the next day because he had to tweak one of the parts. Then he spent about 20 minutes showing me all its features! Amazing for the price I had paid, just $110. Great deal, highly recommended.