Customer service is on point at this business! I'd never been on an e-bike before. When I called…read moreahead, they were friendly and answered my many (annoying) questions. Upon arrival, check-in was smooth and great recommendations on which route to take were given. My Mom and I had a wonderful afternoon.

Brian met us at the trail with bikes ready to go. The White River trail is easy and we rode to…read moreBurlington. However, thunderstorms drenched us and we called him to pick us up. He made it easy to recover our day.

We rented 8 eBikes while visiting Kohler Whistling Straights. Trailside Recreation was amazing!!!…read more They delivered the bikes to us Thursday afternoon and picked them up Saturday afternoon. Everything was perfect: great bikes and helmets, security locks, powerful long-lasting batteries. We had a blast. Thank you so much!!!!

Communication very difficult. Store voicemail box full. Doesn't answer emails. Doesn't meet…read morecommitments.

Extremely responsive. Very personalized. Matt & Brook went above and beyond and curating a…read morememorable experience. Highly recommend!

So grateful to have taken two mountain bike clinics with Angela, Matt, and team. These folks will…read morehelp you grow and hone in your skills! I can't recommend them enough.

Nate was great, he was able to change a pedal and crank on my son's bike without a problem. He…read morechecked to make sure the bike was safe to ride and found I was missing a part. He provided the part and I was in and out in 30 minutes. Highly recommend.

This store is a good hole in the wall. One side is bikes and the other side is food…read more Used bikes are still good quality and for a good price. Very friendly atmosphere and it's all thanks to the great employees. It's the only bike shop I recommend that's near for my friends so they don't buy some okay quality bikes from other big chain retailers.

I went there for repair. They were nice people. Did a bunch of work on an old bike and it rides…read morevery smoothly.

Lucky Brake does it again! My bike and other tools were accidentally shipped to our new home in TN…read moreand I needed to finish putting my road bike back together for the move. LB got my new tires and inner tube done in less than a day so I could put the bike back together again. 5-star service with a smile!!!!

The staff was extremely helpful and knowledgeable. They let me try multiple e-bikes and never…read morepressured me in a sale. I enjoyed checking out the shop and the services they provided.

Stopped in last night with a flat bike tire. They replaced the tube, pumped the tire, and had me…read moreback out the door within 5 minutes. Wonderful work!!!!

This place is great Love the new store staff wonderful…read more This was my 3rd bike in the last 18 months great service

Just bought Roscoe 8 gen 4 it came out 4 days faster than I expected. By request they upgraded…read moredrivetrain for for was very pleased how it came out.service was on top highly reccomended

Our family was visiting for the weekend and we decided on paddle boats as a fun group activity. We…read morevisited on a Saturday around 12 PM and High Roller was not busy. They had plenty of bikes and paddle boats available for rental. But there were not a ton of paddle boat options for families with young children . Our group had two families, one with a 3 year old and the other with a 3.5 and 5 year olds. We only had three paddle boats to choose from, a blue dragon, a green dragon, and a pirate "ship." We went with the green dragon paddle boat. The front has two seats for paddlers and there are two more seats in the back. We opted to have our two young children sit between us instead of in the back because I couldn't trust them to sit still and not try to stand up and/or lose balance and fall into the water. It is $10 per paddler for 30 minutes which is more than enough time to go from the boarding dock to the fountain and back. It is not as easy as it looks and it does require some effort. Safe to say, it was a good leg and core workout and it prepared us for the hearty lunch that followed.

First time renting anything from here. One adult & six kids... The staff helped us find the perfect…read morerental that fit us all and allowed the younger ones to pedal. Although the bikes are a bit wobbly from being used like crazy, still made for an awesome morning! We made our way around the Fox River with stops at the park and along the river to see the ducks! Everyone had a blast! Can't wait to come back and rent one of the river "boats"!

This is the only shop in the city that receives my business. So many shops out there only work on…read morebikes bought inhouse at those shops. These guys welcome outide business, and - if they can't fix it - it can't be fixed. Friendly folks who offer their advice free of charge if you simply have questions.

South Shore Cyclery is a wonderful local bike shop!…read more We stopped by here in the hopes of finding some vintage bicycles. They have a basement room filled with great vintage options. Both my husband and I found a couple of beautiful vintage bicycles for reasonable prices. And, the food folks of South Shore Cyclery tuned them up for us. We also purchased our bike rack here, which they were kind enough to step outside and show us how to install. Truly, what a great group of folks. They have both new and used bicycles and all the accessories you could possibly want. We got bells and I got a basket. Get to it for all your cycling wants and needs.

Hands down this is my favorite ice cream shop to go to!! The location is convenient and there are…read moretables outside to sit and enjoy your ice cream if you choose to. But let's get into the important stuff - THE ICE CREAM. Holy moly. There are SO many flavors to choose from! The hardest part is deciding which one to try next. There's definitely something for everyone which makes this a great stop if you're in a group. The staff is incredible - super sweet, friendly, and hard working. You can expect generous portion sizes and high quality ice cream. Definitely put this one on your list if you haven't had a chance to try it out!

Excellent ice cream! Huge variety of flavors. Portions are huge which makes prices a better value…read morethan meets the wallet. The staff was very friendly and knowledgeable - also patient with first time customers like ourselves. Though I haven't been to other ice creameries in the Lake Geneva area, this place really impressed me. Note: I don't think there was any indoor seating.