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    Pearson Vue Testing Center

    3.0 (4 reviews)

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    Capitol CPA

    Capitol CPA

    (40 reviews)

    Please do not reach out to or count on this firm. We worked with Steven for two years without…read moreincident - I wouldn't say he did a great job or was particularly communicative but our taxes always got filed and we aren't aware of errors. However this past year he dodged my emails/phone calls, my husband's emails/phone calls, and my elderly mother's emails/phone calls (we all file separately). He once picked up the phone and then pretended to be someone else when he realized I was calling for an update on my taxes. He lied to us about filing for an extension and took forms from my mother that he never returned. Ultimately he stopped replying entirely and we had to look for a new accountant, several months after the filing deadline. I just got a notice that I owe several thousand dollars in late filing fees because it turns out he also lied about getting an extension. I don't know what is going on and while I wish Steven no ill will, please do not work with this firm or him. I don't want this to happen to anyone else.

    Update 2/13: A partner at Capitol CPA reached out to me to apologize for the situation and explain…read morewhat happened. I was more than satisfied with their explanation and eagerness to earn my business and trust. I've taken them up on the offer to work with them so have updated the review initially and provide a final review once completed. ______________________________ Let me say the reason I reached out to Capitol CPA is because of their excellent reviews and they were my first pick. However, it's difficult to go with a company or trust them with your taxes when they can't even respond to you in a timely manner or at all. Let me detail my experience below: December 16, 2019: Send an inquiry through their website asking about availability for new clients. Receive a response from Steven that they're currently evaluating their capacity and will get back to me in a week. I respond immediately asking if I should follow up in a week or if they'll let me know? *CRICKETS* December 26, 2019: Ask for an update. Hear nothing, follow up with an inquiry through their website December 31, 2019: Receive a response from Steven apologizing for letting this slip through the cracks. They have room for new clients and ask for information. I respond an hour later with the information. *CRICKETS* January 19, 2019: Another follow up. Ask for an update. *CRICKETS* January 31, 2019: I give up. I reached out to three other companies and they immediately responded, asked for my tax information which I provided, and... immediately responded. So thank you Capitol CPA for wasting my time.

    Pearson Vue Testing Center - professional - Updated May 2026

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