I purchased the Career Launch Kit for $899 from Your Next Jump (YNJ), along with a cover letter for…read morean additional $100. While I appreciated the professionalism in communication, the overall experience fell short in several important ways. First, there was minimal human interaction throughout the process. At no point did anyone take the time to understand my unique career goals--whether I was repositioning myself for a new industry, returning to the workforce after a break, or targeting a specific type of role. The service felt highly templated and lacked the strategic depth I expected from a career consulting company. They did want me to submit two job opportunities, to get an understanding of the roles I wanted to apply to, but by the time YNJ completed their services, those roles are obsolete. YNJ emphasizes their move toward AI- and tech-driven solutions, but this focus seems out of sync with recent hiring trends and feedback from recruiters nationwide, who have voiced growing concerns about the authenticity and accuracy of AI-generated materials (https://www.nytimes.com/2025/06/21/business/dealbook/ai-job-applications.html?smid=url-share). Unfortunately, that disconnect was evident in the documents I received. They don't need to be experts in every field, but there's a noticeable lack of industry knowledge that makes it difficult for them to highlight critical, role-specific functions. Drafts were returned with errors--including incomplete sentences and exaggerated or unclear claims--so I had to carefully review everything to avoid misrepresenting myself. Revision times of 24-48 hours (even for minor edits) created unnecessary delays in my job search. And conversations with Tim felt rushed and surface-level; I was never fully confident that my feedback was truly understood or applied. I did call YNJ to discuss these concerns before posting this review, but they did not respond, I'm assuming it is because they already received their payment. I had roughly five different hiring managers review their work, and none were impressed. While the general template that they utilize is unique to their services and adds a splash of color amid the monotonous pile of resumes, nothing really stands out. In the end, Your Next Jump's work may serve as a basic starting point, but if you're a professional with a nontraditional background, transitioning industries, or aiming for mid-to-senior level roles, you'll likely need to invest significant time refining their drafts yourself--or seek more strategic, personalized support elsewhere.

I have never wrote a review before but feel obligated to due to my experience…read more I purchased the Job Search essential package for fixing up my resume and I have to say I am incredibly disappointed with the service. They didn't bother trying to understand my job or what career I am looking for and basically just copy and pasted my previous resume but in a different template. The very few changes they made were sentences that were incoherent, repetitive (used the same sentence several times throughout the resume), and full of typos. No amount of "unlimited back and forth between the writer" is going to salvage poor and lazy writing. You're better off saving your money and doing it yourself or passing it through ChatGPT (which I am pretty sure they are doing anyways). The 5/5 star reviews for this company are clearly purchased/bots. Christina J.'s review is spot on for the experience

Great Service last year... He got us an amazing return well above what I have received in the past…read morewith basically the same numbers. Very easy as well, just a quick upload of the documents and a worksheet that he adjusted. Also available throughout the year for random tax questions... responded quickly! Highly recommend! We will be using him this year again. Also sent us a very professional final tax product for our files, I was impressed!

I've been working with Mike for a few years now, and he's always been responsive, efficient, and…read morereliable. He makes the process quick and easy, and I really appreciate how thorough he is. He even helped me resolve an issue that came up from a mistake made by a previous tax preparer, which saved me a lot of stress. Highly recommend!

Please do not reach out to or count on this firm. We worked with Steven for two years without…read moreincident - I wouldn't say he did a great job or was particularly communicative but our taxes always got filed and we aren't aware of errors. However this past year he dodged my emails/phone calls, my husband's emails/phone calls, and my elderly mother's emails/phone calls (we all file separately). He once picked up the phone and then pretended to be someone else when he realized I was calling for an update on my taxes. He lied to us about filing for an extension and took forms from my mother that he never returned. Ultimately he stopped replying entirely and we had to look for a new accountant, several months after the filing deadline. I just got a notice that I owe several thousand dollars in late filing fees because it turns out he also lied about getting an extension. I don't know what is going on and while I wish Steven no ill will, please do not work with this firm or him. I don't want this to happen to anyone else.

Update 2/13: A partner at Capitol CPA reached out to me to apologize for the situation and explain…read morewhat happened. I was more than satisfied with their explanation and eagerness to earn my business and trust. I've taken them up on the offer to work with them so have updated the review initially and provide a final review once completed. ______________________________ Let me say the reason I reached out to Capitol CPA is because of their excellent reviews and they were my first pick. However, it's difficult to go with a company or trust them with your taxes when they can't even respond to you in a timely manner or at all. Let me detail my experience below: December 16, 2019: Send an inquiry through their website asking about availability for new clients. Receive a response from Steven that they're currently evaluating their capacity and will get back to me in a week. I respond immediately asking if I should follow up in a week or if they'll let me know? *CRICKETS* December 26, 2019: Ask for an update. Hear nothing, follow up with an inquiry through their website December 31, 2019: Receive a response from Steven apologizing for letting this slip through the cracks. They have room for new clients and ask for information. I respond an hour later with the information. *CRICKETS* January 19, 2019: Another follow up. Ask for an update. *CRICKETS* January 31, 2019: I give up. I reached out to three other companies and they immediately responded, asked for my tax information which I provided, and... immediately responded. So thank you Capitol CPA for wasting my time.

Amazing customer service on all levels. Our field service manger Paul McGowan is extremely…read moreresponsive and helpful. Cannot speak highly enough of this company.

From the owner: We are uniquely positioned to help organizations understand true cost breakdown, asset deployment,…read moreand usage patterns to develop sustainable working practices and continuous improvement initiatives. We have successfully led Fortune 500 companies as well as small organizations - in every industry from healthcare to nonprofit to finance - to achieve improved financial results, and operational efficiency, and to reduce their environmental impact. Our COS360 process and our world class solutions portfolio enable us to be valuable partners in any environment.

Wonderful service and great resume tips! After I missed an event hosted by YES at their office, 6…read moremonths later Michael kindly reached out to me with a warm and sincere email amid Covid and offered a free resume consultation. My 30 min consultation with Katherine was really helpful! I learned formatting tips and ways to beef up my resume by adding a header, summary, and core competencies and creating sectional dividers. She recommended outcome-based bullet points that highlight the benefits and quantify the results rather than a laundry list of tasks. Katherine was friendly and thorough and even had enough time to quickly proofread my hubby's resume. It was really nice to get an extra set of eyes! While the $299 starter package seems a bit pricey, it's a good deal considering that you are equipped with the A team of an interviewer, drafter, and editor. They will rewrite your resume and can fine tune and belt out those bullet points. While my resume could use a few tweaks, the starter package is a great option if you're looking for a resume overhaul without doing all the guess work. I found the resume consultation surprisingly useful. Would highly recommend it and consider the packages!

I have communicated with Jerold several times, and he is an active listener who is very…read moreprofessional and patient in answering my numerous questions. I am very satisfied with his service and consider him the most comfortable salesperson I have encountered.

I trust The Coffee Grind with all my Marketing and Branding needs! It's the attention to detail and…read morequality that sets them apart.

From the owner: A Marketing and Branding Firm Building Powerful Brand Experiences for People and Organizations.read more

The Buchanan Group helped to create a planning and engagement strategy, through a series of…read morefacilitated discussions for my nonprofit. Once we had agreed upon our messaging, approach, and implementation we were able to bring in the people who are responsible for day-to-day communications whether it be developing and managing social media, and other outreach activities so that this could be presented to those who fund the program, as well as implement engaging strategies on a day-to-day basis. The benefits are that the Buchanan group is able to tailor both the facilitation and expert recommendations so that we have our very own plans, strategy, and processes so that communications can be fully managed in-house. The staff also provided special training for those who may be in particular roles whether they speak to the media, or managing social media on a day-to-day basis. This substantially lowered our costs and increased greater efficacy and impact.

I attended a Social Media Strategy Session - Erin and her team not only had great content covering…read morethe general applications of social media towards my business (which I desperately needed) but created a sharing environment where I learned just as much from the other attendees as well. I'd take another strategy session with them in the future and recommend others do the same.

In a time where we are completely "Zoomed Out", Black Women for Excellence truly raised the bar…read morewith the platform, the content, the speakers, and the value. It was truly an enjoyable day!

From the owner: We are a business management and consulting firm that specifies in getting black and brown…read morebusinesses off the ground. Giving back to the community is one of our most important goals. We are actively working to create job opportunities, resources, investment opportunities, and programs to help people of color to move forward. At the end of the day we want give people of color a seat at the table.

Washington DC Permit Expeditors performed as advertised. They obtained my building permit in three…read moredays with no hassle. Great job!

From the owner: Permit expediting for individuals and businesses as well as an in-house team of architects and…read moreengineers to provide the documents needed in support of your permit application or to simply provide custom designed, stamped building plans from the start. Your one stop shop for permits/drawings. We obtain permits for residential and business customers in the nation's capitol at a fraction of the time it normally takes to get it done. No matter if it's a building permit, a certificate of occupancy, or any other type of residential or commercial permit, we will come to you and discuss your project and set forth a plan forward to obtain the permit that you need.

I've been working with Dimov Tax for the past four years, and they continue to exceed my…read moreexpectations every single time. They are incredibly professional, always responsive, and consistently keep me updated throughout the entire tax preparation process. Their attention to detail and clear communication give me complete confidence that my taxes are being handled accurately and on time. It's rare to find a team that is both efficient and personable, but Dimov Tax truly delivers on both fronts. I highly recommend them to anyone looking for a reliable and knowledgeable tax accountant.

I've been a client of Dimov Tax for nearly 10 years, but my recent experience has been extremely…read moredisappointing. During the past five years, I've noticed a clear shift in how the firm operates--communication has declined, staff turnover has increased, and overall service quality has dropped. After paying nearly $1,800 upfront for my 2025 business and personal tax returns, I experienced over a month of delays with little to no clear communication. Despite multiple follow-ups, I was repeatedly asked for information I had already provided, which showed a lack of internal coordination. On top of that, I was asked to sign an engagement letter late in the process, which was not properly delivered or explained. As a client of nearly 10 years, it made no sense to receive a generic engagement letter outlining services I've long been familiar with. There also appears to be a high turnover of staff. I was reassigned multiple times, and each new person seemed unfamiliar with my account, leading to redundant questions and confusion about my LLC structure. It felt like I had to restart the process repeatedly. It's also extremely difficult to get George Dimov on the phone, and emails often go unanswered. At this point, he comes across as an absentee owner, with much of the work seemingly outsourced to staff abroad who are not aligned or familiar with long-term clients. For a firm handling time-sensitive financial matters, that level of disconnect is frustrating. Even more concerning, there was a separate incident involving a former employee, Bob Liu, who went rogue and took client information, including mine. He processed one of my tax returns independently, and to this day I have never received a copy of that return. I had to notify George myself, as he was not aware of the situation. This directly impacted me by delaying a construction loan process I was pursuing with a bank. Most recently, after having over three months to prepare my returns, the firm still filed my tax return incorrectly. That was the final straw for me, and I ultimately decided to terminate my relationship with them. I also ended my payroll services with them. Despite paying $100 per month automatically for 38 months, they claimed I owed an "outstanding balance of $5,700 for 38 months of services." This was completely false, as I have proof of every payment. This situation highlights the disorganization of the firm and the constant turnover of staff who clearly are not aligned or aware of long-term client accounts. Overall, I can no longer recommend this firm, especially for clients with multiple entities or complex tax situations. P.S. The reviews here feel misleading. I've noticed that the owner is quick to respond publicly to reviews, yet does not follow up with his actual clients. If you're considering working with this firm, feel free to reach out--I'd be happy to discuss my experience further and share supporting documentation. As a result of the delays and mishandling of my account, I was also charged a late-filing penalty by the IRS.