My Agency just decided this year to contract out the administration of our promotional testing to Pearson Professional centers, which I initially thought might be a good direction given that in doing so we were provided more test location options that ultimately offered a bit more convenience. However, my personal experience with the testing location in Glen Allen, VA on 8/7/17 wasn't very good. I thought the Pearson staff member at the check in desk was pretty rude and the whole check in process made me feel as though I was being processed through a criminal justice center. The lady handling the check in process lacked a friendly personality and just added extra stress to an already stressful day. I personally felt that things certainly could've been handled better. I will say that I spoke with another coworker who had a more positive experience at a Pearson Test center in the Northern VA area...so maybe the Glen Allen test center was just an anomaly. At any rate, due to my bad experience I will definitely not be choosing the Glen Allen test center in the future and if ever given the option would personally prefer to pass on using any Pearson Testing center period...I mean, I elected to forgo my break in between tests because I wanted to get out of there as soon as possible and I don't think anyone, especially someone taking a promotional test, should ever be made to feel that way! read more