Giselle and Haley are truly ROCKSTARS! We purchased two necklaces and a total of four pearls were opened. I had mine set into a ring. The gentleman who took care of us was great however, the following night when I removed the tape I realized my ring had an imperfection.
I went back to the shop and Giselle and Haley were working. They took the absolute best care of me. They went above and beyond to ensure that I was taken care of. The setting was the last one and had been discontinued however they showed me another that was almost identical that I ended up liking even more! They also cleaned the pearl after they noticed there was some glue residue left on it. While Haley was setting the pearl in the new setting Giselle was kind enough to offer to clean up my wedding ring that was dirty and full of sand. They went above and beyond that evening! They were kind, energetic, knowledable and overall provided the best customer service. I even went home and raved to my family how fabulous these two ladies were and the service they provided me! Thank you Giselle and Haley for making the experience so positive! read more